Troubleshooting the Next Series 8 System
Beginning in Firmware version 01.04.00, the next Series 8 CIJ contains coded prompts. These codes allow for ease in
identifying root failures for technicians in the field. Not all prompts are bad.
On Screen Warning and Fault Prompts
Action
Required
Prompt Code
FW Version
Prompt Code
Prompt Name
Prompt Cause
Fault Resolution
QR Code
BestCode Next Series 8 Technical Manual
Code used to look up troubleshooting from the technical manual
Name displayed for the fault, gives a general idea of where the fault is at.
Gives a brief description of the fault
If possible, gives exact instructions to resolve the fault.
Links to the BestCode Support page that matches the Prompt Code.
October 2022
Prompt
Name
Prompt
Cause
QR Code
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