Summary of Contents for Alto-Shaam CT PROFORMANCE CTP6-10E
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Combination oven/Steamer inStallation manual Ct ProformanCe™ CTP6-10E CTP6-10G CTP10-10E CTP10-10G CTP7-20E CTP7-20G CTP10-20E CTP10-20G CTP20-10E CTP20-10G CTP20-20E CTP20-20G CTC6-10E Ct ClaSSiC™ CTC6-10G CTC10-10E CTC10-10G CTC7-20E CTC7-20G CTC10-20E CTC10-20G CTC20-10E CTC20-10G CTC20-20E CTC20-20G WARNINg To prevent personal injury, death or property damage: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.
Alto-Shaam will continue our policy of assisting our receiving area. do not wait until aft er the appliance is customers in collecting claims which have been properly moved to a storage area.
Contact the Alto-Shaam Tech Team Service the guarantee and relieving Alto-Shaam of all department if you have any questions concerning liability. installation, operation, or maintenance.
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This manual covers the following CTC and CTP series models: Control Type Boiler-Free Models Steam Generator Models CT PROformance™ with 6-10E, 6-10G 6-10EB PROtouch™ control 10-10E, 10-10G 10-10EB 7-20E, 7-20G 7-20EB CT Classic with Classic 10-20E, 10-20G 10-20EB manual control 20-10E, 20-10G 20-10EB 20-20E, 20-20G...
Safety Procedures and Precautions • This appliance is intended to cook, hold or process foods Knowledge of proper procedures is essential to the for the purpose of human consumption. No other use for safe operation of electrically and/or gas energized this appliance is authorized and is therefore considered equipment.
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• do not allow objects to block or obstruct the area warranty and relieve Alto-Shaam of all liability. below the oven base. This may result in fi re, damage • When working on this appliance, observe precautions in to the equipment or serious injury.
Installation SITE INSTALLATION WARNINg Improper installation, alteration, adjustment, service, cleaning, or maintenance could result in property damage, severe injury, or death. Read and understand the installation, operating and maintenance instructions thoroughly before installing, servicing, or operating this equipment. INSTALLATION CODES & STANDARDS VENTILATION REQuIREmENTS The following codes and standards are required for A steam ventilation hood is mandatory for the operation...
Perform mechanical startup. Complete post installation check sheet. Pictures of the install’s electrical connections, water, drain, and clearances should be taken and sent to: installation_program@alto-shaam.com rSP/Dealer: Aft er Install Confirm installation is correct. Provide operational training and demonstration, and contact information for post installation support.
Perform mechanical startup. Complete post installation check sheet. Pictures of the install’s electrical connections, water, drain, and clearances should be taken and sent to: installation_program@alto-shaam.com rSP/Dealer: Aft er Install Confirm installation is correct. Provide operational training and demonstration, and contact information for post installation support.
Pre-Installation Checklist Pre-Installation Checklist Location Information Location Name: __________________________________________________________ Site Contact Name: ____________________________________________________________ Location Street Address: __________________________________________________________ Site Contact Phone No.: ____________________________________________________________ Location City: __________________________________________________________ Site Contact Email: ____________________________________________________________ Location State: _____________________ Zip: ___________________________ Pre-Installation Company Information Company Name: __________________________________________________________ Technician Name: ____________________________________________________________ Mailing Address: __________________________________________________________ Technician Phone No.: ____________________________________________________________...
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Pre-Installation Checklist Pre-Installation Checklist electrical What is the rated voltage and phase of the appliance(s) to be VOLTAGE PHASE installed? What is the measured voltage at the site? L1-N L2-N L3-N L1-L2 L2-3 L1-L3 PASS FAIL What is the current draw of the appliance(s) to be installed? AMP RATING What is the on-site breaker size supplying power to the appliance(s)? SIZE...
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On-site manager should make the necessary contacts to move forward with theses changes as soon as possible. If there are any questions, please contact Alto-Shaam Technical Service Department at 800-558-8744 ext. 6702. Or, review documentation regarding the equipment www.alto-shaam.com/en/resource-library.
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure ® [www.
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure ® [www.
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure ® [www.
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure ® [www.
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure [www. ®...
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure ® [www.
* Both inlets can be from same source. Divide using a manifold. Run one side through treatment device before running to oven. damage this equipment and/or components and void the original equipment Must meet line pressure and flow rate specifications for both inlets. manufacturer’s warranty. Alto-Shaam recommends using OptiPure ® [www.
Installation SITE INSTALLATION WARNINg To prevent serious injury, death, or property damage: • Always keep appliance on top of a pallet when using a fork lift or a pallet lift truck to move appliance. • Always use a suff icient number of trained and experienced workers to place the appliance on floor, stand, or counter.
Installation SITE INSTALLATION 4" (102mm) for plumbing mINImum CLEARANCE REQuIREmENTS 4-5/16" (109mm) with optional plumbing kit left side 0" (0mm) minimum 18" (457mm) recommended service access right side 0" (0mm) from non combustible surfaces 2" (51mm) from combustible surfaces 2" (51mm) for door swing back 4"...
Installation SITE INSTALLATION pOSITIONINg ON SITE — 20-10 & 20-20 mODELS Place the oven on a stable, non-combustible level horizontal surface. Use the adjustable feet to overcome an uneven floor and ensure that the unit is level. 1. Once the unit has been positioned properly beneath a ventilation hood system, adjust the four outside feet located on the outside corners of the base frame.
Installation SITE INSTALLATION CAuTION WARNINg Power source must match voltage identified Appliances without a cord provided by the on appliance rating tag. The rating tag factory must be equipped with a cord of provides essential technical information suff icient length to permit the appliance to required for any appliance installation, be moved for cleaning.
Installation ELECTRICAL CONNECTION ELECTRICAL CONNECTION fOR gAS mODELS ELECTRICAL CONNECTION fOR ELECTRIC mODELS 1. An electrical wiring diagram is located behind NOTICE: All models must be equipped with a country certified external allpole disconnection switch the control panel on the left side of the oven. This with sufficient contact separation.
Installation ELECTRICAL KIT INSTALLATION – 50 Hz International Cut threads into nut before installing fitting. To do so, apply a light lubricant and thread Applications nut on and off fitting. Appliance side * For 1-phase appliances remove red wire and orange wire. Cut threads into nut before installing fitting.To do so, apply a light lubricant and thread nut on and off fitting.
Installation ELECTRICAL KIT INSTALLATION – 60 Hz Appliance side Applications for the Americas Discard the cover plate if applicable. Position and attach the support plate (x). Note: Cabling and connectors must be supplied for 120V configurations. Power supply side Remove enough cable covering so that wires reach the terminal strip. Depending on the application, install the straight or elbow fitting to the cable.
Installation VENTILATION REQuIREmENTS fOR gAS mODELS W A R N I N g An adequate ventilation system is required for commercial cooking equipment. The minimum ventilation system shall comply with local regulations To prevent SERIOUS INJURY, DEATH, or and relevant codes. In the absence of local codes, the PROPERTY DAMAGE: ventilation system shall comply with: Installation, air adjustment and/or service...
• EU: European Standard EN203 gas be desired, conversion parts must be ordered from Alto-Shaam. Conversions must be peformed by an • Australia/New Zealand: AS 5601 Alto‑Shaam authorized service provider only.
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HOOd INSTALLATION IS REQUIREd or your distributor for information or After installation, burner and gas valve should be checked and adjusted by a qualified and trained Alto-Shaam technician for assistance. The qualified and trained proper operation and validate CO2 levels. GAS VALVE MAy installer or agency must use only factory-...
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Installation gAS SuppLY AND INSTALLATION WARNINg W A R N I N g To prevent personal injury, death or To prevent SERIOUS INJURY, DEATH, or property damage: PROPERTY DAMAGE: Do not store or use gasoline or other Installation, air adjustment and/or service flammable vapors or liquids in the vicinity work must be in accordance with all local of this or any other appliance.
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Installation gAS SuppLY AND INSTALLATION The other end of the cable should be permanently W A R N I N g attached to the rear frame of the oven. The cable should be of sufficient length so that no strain is ever placed To prevent SERIOUS INJURY, DEATH, or on the flexible gas connector in the event of accidental PROPERTY DAMAGE:...
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Installation gAS SuppLY AND INSTALLATION gAS LEAK TESTINg If a pressure leak test above 1/2 psi (34.5 mbar) is to The use of an electronic combustible gas leak detector be performed on the building supply gas piping, the is helpful, however, this type of detector can be shut-off gas valve and oven inlet gas supply line must oversensitive.
OptiPure® [www.optipurewater.com] producing equipment. Since water quality is an important products to properly treat your water. issue, Alto-Shaam is committed to provide as much Alto-Shaam will continue our efforts to provide viable information as possible to help protect the investment solutions to ease the impact of water quality as it relates to made in this equipment.
Installation WATER SuppLY AND INSTALLATION WARNINg notICe: To prevent SERIOUS INJURY or PROPERTY Significant damage to the appliance cavity, elements, or DAMAGE: heat exchanger could result from improper water quality. Two water supplies are required for proper Failure to meet the water quality requirements and operation of the oven.
Installation WATER DRAINAgE – fOR SINgLE OVEN A union is required. Install a 1-1/2-inch (40mm) diameter connection, drain line and clamp into place. The drain line must always be a positive gradient away from the Combitherm oven. An end of drain run air gap may be required by local code.
Installation WATER DRAINAgE – fOR STACKED OVEN A union is required. Install a 1-1/2-inch (41mm) diameter connection, drain line and clamp into place. The drain line must always be a positive gradient away from the Combitherm oven. An end of drain run air gap may be required by local code.
Installation mOBILE EQuIpmENT RESTRAINT For Gas Models: 1. Install a manual gas shut-off valve along with an The gas Combitherm must use a connector that approved disconnect device. complies with The Standard for Connectors for Movable Gas Appliances, ANSI Z21.69 CSA 6.16 and 2.
The CombiHood PLUS option is factory installed directly on the Test the drain for proper top of the Alto-Shaam Combitherm CTP or CTC series oven. drainage and signs of • Using EPA method 202 testing, grease laden vapors emitted by leaking on a monthly the Combi Ventless hood are 0.58 mg/m...
Installation SpECIAL CONDITIONS fOR uNITS INSTALLED WITHIN THE CITY Of NEW YORK 1. Installation and start up must be performed by an Alto-Shaam authorized installation company. 2. Operating instructions in the manual must be read and understood by all persons using the appliance. The person responsible for training of the operators is responsible for the safekeeping of the manual.
Failure to clean the appliance properly an empty liquid cleaner container. Failure invalidates the warranty and relieves to do so may result in poor oven cleaning, Alto-Shaam of all liability. grease and/or carbon accumulating inside the oven cavity and increased risk of fire. MN-35947...
Installation gREASE COLLECTION INSTALLATION (If EQuIppED WITH THIS OpTION) Hose guide Thumb Hose hanger bracket with film Hose hanger bracket bracket screw Grease Collection Hose • Grease Collection Hose Assembly is attached to the oven in the back. • The hose guide bracket can be attached on either the left side or the right side toward the back.
If the controller software has not been updated to the current version (11/16 update), the calibration stops when this step is complete. download the current controller software from the Alto-Shaam website and install it. 2. The verification screen displays. Touch all five target icons .
CT PROformance™ Start-Up Procedures How To Run a Cycle Test of the Appliance Run the cycle test in combination cook mode 1. Touch the professional cooking mode icon in the home screen. The cooking screen displays. 2. Touch the icon for the combination cook mode 3.
CT Classic™ Start-Up Procedures DANgER How To Turn On the Appliance Prerequisites Before starting the appliance, make certain you do 1. Turn on the exhaust hood. not detect the odor of gas. 2. Make sure that the water supply to the appliance is turned If you smell gas: •...
Post-Installation Checklist Post-Installation Checklist Location Information Location Name: __________________________________________________________ Site Contact Name: ____________________________________________________________ Location Street Address: __________________________________________________________ Site Contact Phone No.: ____________________________________________________________ Location City: __________________________________________________________ Site Contact Email: ____________________________________________________________ Location State: ______________________ Zip: ___________________________ Post-Installation Company Information Company Name: __________________________________________________________ Technician Name: ____________________________________________________________ Mailing Address: __________________________________________________________ Technician Phone No.: ____________________________________________________________...
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Post-Installation Checklist Post-Installation Checklist Electrical What is the rated voltage and phase of the appliance(s) installed? VOLTAGE PHASE Is the wire size for the main incoming power to the appliance(s) in accordance with the minimum size listed in the specifi cation sheet PASS FAIL for this specifi...
Function Test Checklist Function Test Checklist Wire Connections Behind the left side panel, check and tighten all electrical connections, and tighten all electrical screws. Behind the left side panel, check and tighten all electrical screws. Behind the control panel, check and tighten all connections on the control board. Behind the control panel, check and tighten all connections on the options board.
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Function Test Checklist Function Test Checklist Installation Complete Cleanup job site Wipe down and clean exterior of combi appliance Picture of screen displaying current software versions Picture(s) of complete drain run Picture of water connections at combi appliance Picture of gas line and connections at combi appliance Picture of appliance in place with surrounding equipment Size of treated water line: Flow rate of treated water line in gmp (L/min)
Inspection Checklist Daily Inspection unit information business name: _______________________________________ Serial number: __________________________________ model number: _______________________________________ Daily inspection Start Date: __________________________________ Daily inspection Checklist Inspect and clean: Product probe (thermometer) Door gasket (inner door seal) Inner door glass Front drip tray Screen and overlay (inspect for cracks, peeling, moisture, etc.) Execute automatic wash cycle...
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Inspection Checklist Weekly Inspection unit information business name: ________________________________________ Serial number: _________________________________ model number: ________________________________________ Weekly inspection Start Date: _________________________________ Weekly inspection Checklist Inspect - Oven cavity lamp Inspect - Oven cavity for signs of grease/carbon buildup Inspect - Loosen thumb screws to inspect behind the fan panel inside the oven cavity for signs of grease/carbon buildup Inspect - Loosen thumb screws to inspect behind the fan panel inside the oven cavity for signs of scale buildup Inspect - The heat exchanger for any signs of major deformation.
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Inspection Checklist Monthly Inspection unit information business name: ______________________________________ Serial number: _______________________________ model number: ______________________________________ monthly inspection Start Date: _______________________________ monthly inspection Checklist Inspect/Test - Proper draining of the oven cavity Inspect - All drain lines for leaks or clogs EB Descale the steam generator Inspect - Oven cavity for any signs of scale buildup Descale the oven interior...
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Inspection Checklist Yearly Inspection unit information business name: _______________________________________ Serial number: ______________________________ model number: _______________________________________ 12-month inspection Start Date: ______________________________ 12-month inspection Checklist Replace - Steam bypass hose Inspect - Cleaning pump hose Inspect/Test - Proper draining of the oven cavity Inspect - All drain lines for leaks or clogs Inspect - All solenoid hoses (both ends) Inspect - Upper browning valve hose...
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Inspection Checklist unit information business name: _______________________________________ Serial number: ______________________________ model number: _______________________________________ 12-month inspection Start Date: ______________________________ 12-month inspection Checklist Inspect - The heat exchanger for any signs of major deformation. If yes, immediately remove from service and take corrective action steps.
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Inspection Checklist unit information business name: _______________________________________ Serial number: ______________________________ model number: _______________________________________ 12-month inspection Start Date: ______________________________ 12-month inspection Checklist Inspect and Tighten - Door hinges and lower hinge pin bolt Inspect and Tighten - Door handle If there is a smoker, inspect the smoke element for visual signs of deformation, cracks or breaks (replace as needed) Review - Error code history Note the soft ware version (update if not current) Record - Water pressure (static &...
Troubleshooting – Error Codes Error Codes ALWAYS check the circuit breaker is turned “ON” and your unit is receiving power BEFORE calling your Authorized Alto-Shaam Service Agent. NOTICE This section is provided for the assistance of qualified and trained service technicians only and is not intended for use by untrained or unauthorized service personnel.
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Troubleshooting – Error Codes Error Error Call Out in Display Description of Error possible Cause(s) Code Convection Temperature High In Combination program, cavity – Check wiring to all components mentioned below. temperature N6 is measuring in excess – Steam element contactor locked/on. of 572ºF (300ºC) for a minimum of 25 –...
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Troubleshooting – Error Codes Error Error Call Out in Display Description of Error possible Cause(s) Code Steam Temperature High In Steam program, cavity temperature – Water supply is shut off . N6 is measuring in excess of 395ºF – Low water pressure. (200ºC) for more than 60 seconds.
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– Faulty ignition control. appears a third time, remove the oven from service and immediately contact an Alto-Shaam authorized service provider. Upper Gas Ignition Failure Reset output from Ignition Module is ON – Hot surface ignitor not functioning. – No gas supply.
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– Obstruction between Y1 solenoid and injection pipe. investigated by an authorized – Improperly connected drain. Alto-Shaam service provider. – Condensate pan clean out not closed. – Improperly wired high limit switch at the switch or at the – Defective high limit switch.
Troubleshooting – Error Codes Touch Motor Control Error Codes The LEd is located on the variable frequency drive (VFd) of the oven. Type of Error Indication Release of Error undervoltage LED flashing sequence, with 1 flash per period. Voltage of intermediate circuit is less than 250V Overvoltage LED flashing sequence, with 2 flashes per period.
No person except an off icer of Alto-Shaam, Inc. is authorized to modify this warranty or to incur on behalf of Alto-Shaam any other obligation or liability in connection with Alto- Shaam equipment.
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