Atos Unify OpenScape CP710 User Manual
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Atos Unify OpenScape CP710 User Manual

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Unify OpenScape
Desk Phone CP
Atos Unify
OpenScape Desk Phone
CP710
User Guide HFA
A31003-C1000-U146-01-7619

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  • Page 1 Unify OpenScape Desk Phone CP Atos Unify OpenScape Desk Phone CP710 User Guide HFA A31003-C1000-U146-01-7619...

  • Page 2: Important Information

    Important information Important information For safety reasons, the telephone should only be supplied with power: using the original power supply unit. over a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard. Never open the telephone. Should you encounter any problems, consult your administrator.

  • Page 3: Care And Cleaning Instructions

    Important information Care and cleaning instructions Never spray the phone with liquids as the penetrating fluids can lead to mal- functions or may damage the device. Do not use substances such as alcohol, chemicals, solvents or scouring agents, as these substances can lead to surface damage. Clean the phone with a soft and slightly damp cloth.

  • Page 4: License Information

    Important information Energy Star ENERGY STAR is a US Environmental Protection Agency voluntary program that helps businesses and individuals Save money and pro- tect our climate through superior energy efficiency. Products that earn the ENERGY STAR prevent greenhouse gas emis- sions by meeting strict energy efficiency criteria or requirements set by the US Environmental Protection Agency.

  • Page 5: Table Of Contents

    Contents Contents Important information Trademarks Software update Care and cleaning instructions Online documentation Location of the telephone Product-oriented environmental protection License information General information About this manual Displays for describing operation Service Intended use Telephone type Speakerphone quality and display legibility Single-line telephone / multi-line telephone Remote configuration for cloud service providers Connect the telephone...
  • Page 6 Contents Display contrast Home screen Displays on the status line for adjusting the volume Voicemail Adjusting the display angle Different display interfaces Context-dependent displays Actions with function keys Action via dialpad Actions with navigation keys Ports on the underside of the phone Threading the connection cables How to use network connections Using the USB port...
  • Page 7 Contents Display of the inline notification Shortened inline notification Cancelling inline notification Settings menu User settings Administrator settings Configuring the phone default settings Adjusting the display brightness Screen saver Activating the screen saver Uploading images for the screen saver Setting the screen saver activation interval Setting the “Landing screen”...
  • Page 8 Contents Programming the function keys About programming a key List of available functions Programming a key Labelling function keys Setting up a selected dialling key Resetting all assigned functions to keys Programming local features How to program a local feature How to program a function key with “Send URL”...
  • Page 9 Contents Activating immediate call forwarding Using callback Saving a callback Accepting a callback Checking or deleting a Saved callback During a call Activating or deactivating the microphone Changing the volume Switching from handset to speakerphone mode Switching from speakerphone mode to the handset Switching from headset to speakerphone mode Open listening to the room Parking a call...
  • Page 10 Contents Using a Bluetooth hands-free device Incoming HFAG call Connected HFAG call Outgoing HFAG call HFAG call states in “Conversations” Using a Bluetooth keyboard Using a Bluetooth “Remote button” Trigger on reconnect Bluetooth settings Activating Bluetooth Changing the Bluetooth name of the phone Managing Bluetooth devices Disconnecting a Bluetooth device Disconnecting a Bluetooth enabled device automatically...
  • Page 11 Contents Dialling with line keys Automatic line seizure Manual line seizure Call waiting with a direct station select (DSS) key During a call Holding calls on line keys Holding and accepting a call on a line key Exclusively holding and accepting a call on a line key Directed line pick-up Saved number redial for a particular line (stored phone number) Most recent extension number dialled for a particular line...
  • Page 12 Contents Using timed reminders Using a different phone for a call in the same way as your own Identify yourself on another phone Switch off identification on another phone Set your own connection to another phone (Mobility) Mobility variants Connect to “guest phone” Connect back to “home phone”...
  • Page 13 Contents Privacy and security Activating or deactivating “Do not disturb” Enabling or disabling the speaker call protection Caller ID suppression Setting the user password Deactivating the password prompt Locking the phone Activating the phone lock Unlocking the phone Dialling emergency numbers Secure calls Query status in idle mode Querying the status when connected...
  • Page 14 Contents Exporting contacts via WBM Fixing problems Caring for your phone Troubleshooting Messages during remote configuration Index...

  • Page 15: General Information

    General information About this manual This User Guide is intended to help you familiarize yourself with the OpenScape Desk Phone and all of its functions. It contains important information on the safe and proper operation of the OpenScape Desk Phone. These instructions should be strictly complied with to avoid oper- ating errors and ensure optimum use of your telephone.
  • Page 16 Selecting and confirming actions Original illustration on display Step-by-step illustration in the user guide The information area on the left of the display is shown in a left-aligned Charlie Miller field. The action area on the right of the display changes colour according to the action required or the status.
  • Page 17 Action not selected Display illustrations Step-by-step illustration in the user guide When an action is not selected, it will be shown right-aligned in a dark Favourites grey colour. The corresponding key is also shown. The action can be executed by pressing the key even if it has not been selected.

  • Page 18: Service

    Information displayed for a selected conversation Melanie Miller If a conversation contact is selected in the list, it will be highlighted in blue. Accept and select the conversation by pressing the adjacent function key or press  to establish the connection. To open the context menu, press the navigation key.

  • Page 19: Speakerphone Quality And Display Legibility

    Speakerphone quality and display legibility To ensure good speakerphone quality, the area in front of the micro- phone (bottom right of the telephone front panel) should be kept clear. The optimum distance is approx. 50 cm. Proceed as follows to optimize display legibility: Turn the phone to tilt the display to ensure you have a frontal view of the display and avoid light reflections.

  • Page 20: Remote Configuration For Cloud Service Providers

    Remote configuration for cloud service providers Remote configuration for cloud service providers Connect the telephone Connect the telephone to the LAN. If the power is not supplied by the LAN cable, connect a power supply if appropriate (the power supply is not needed with PoE).

  • Page 21: Starting The Remote Configuration

    Remote configuration for cloud service providers Enter the PIN you received from the administrator. Only numeric char- acters are accepted. Confirm the entry. Starting the remote configuration Once you have entered a valid PIN, the remote configuration of the tele- phone starts automatically.
  • Page 22 Remote configuration for cloud service providers Note that all “No telephony possible” errors are hidden as long as Cloud Deployment is in progress. When Cloud Deployment is complete then any error codes that are still relevant will be shown as error notifications.

  • Page 23: Getting To Know The Openscape Desk Phone Cp710

    Getting to know the OpenScape Desk Phone CP710 Getting to know the OpenScape Desk Phone CP710 The following sections describe the most frequently used controls and dis- plays. The user interface of the phone You can make and receive calls as normal using the handset. The status LED displays the phone connection status.
  • Page 24 Getting to know the OpenScape Desk Phone CP710 The display shows information during telephone operation. The programmable function keys on the left of the display can be set to various functions. The fixed function keys on the right of the display correspond to the fixed functions on the display.

  • Page 25: Function Keys

    Getting to know the OpenScape Desk Phone CP710 Function keys Function keys on the phone can have the following options: “Soft keys” or with a function that is assigned through the settings (see "Programming the function keys" à page Function keys with predefined functions that cannot be changed, e.g.

  • Page 26: Programmable Function Keys On The Phone

    Getting to know the OpenScape Desk Phone CP710 Programmable function keys on the phone Your OpenScape Desk Phone has twelve programmable function keys (with LED) on both sides of the display, which you can program with dif- ferent functions or phone numbers. Each programmable function key has two levels and functions can be pro- grammed on either level.

  • Page 27: Navigation Keys

    Getting to know the OpenScape Desk Phone CP710 Navigation keys This control allows you to move between input fields and navigate in lists and menus. The pictograms for the navigation keys in this manual do not look identical to the navigation keys on the hardware. Key / pic- Functions when key is pressed togram...

  • Page 28: Audio Controls

    Getting to know the OpenScape Desk Phone CP710 Audio controls Audio keys Function when key is pressed Activates and deactivates the loudspeaker "Answering a call via the loudspeaker (speakerphone mode)" à page Activates and deactivates the headset "Answering a call via the headset"...
  • Page 29 Getting to know the OpenScape Desk Phone CP710 In situations where text input is possible, for example when entering the user password, you can also use the dial keys to enter text in addition to the digits and special characters mentioned. To do this, press the numer- ical keys repeatedly.
  • Page 30 Getting to know the OpenScape Desk Phone CP710 Multi-function keys Function during text Function when held input down Types special characters 2 seconds: Ringer off 3 seconds: Beep rather than ringer Switches between upper- Activates the telephone case and lowercase text and lock number entry: "Abc"...

  • Page 31: Display

    Getting to know the OpenScape Desk Phone CP710 and the hash-tag (#) and asterisk (*) symbols. Example To enter the capital letter "U", press the hash key on the dialpad. All available characters for this key are displayed during input below the input field.

  • Page 32: Display Contrast

    Getting to know the OpenScape Desk Phone CP710 Settings Open “Settings”. Open “User settings”. User settings Enter and confirm the user password, if required. Select “Phone”. Phone Select “Display”. Display Select “Brightness”. The current setting is displayed. Brightness Select “Edit”. Use the function key to increase the value.
  • Page 33 Getting to know the OpenScape Desk Phone CP710 Time screen Line status Status icons Date and time Presence status Phone number Menu options (e.g. for other screens) The selected menu option is highlighted Phone's own identity Permanent programmable keys Press this key to return to the home screen from a voicemail menu (see "Voicemail"...
  • Page 34 Getting to know the OpenScape Desk Phone CP710 Icon overview Icons for different situations and options are displayed on the phone screen. Status bar The status bar at the top of the screen displays the current time, phone status, presence status, and the phone number or name. Different icons represent different situations and status.
  • Page 35 Getting to know the OpenScape Desk Phone CP710 Icon Meaning Battery level of the connected Bluetooth device. Battery level of the connected Bluetooth device, when the device has a call. Bluetooth temperature sensor reading. Bluetooth humidity sensor reading. Mobility function is activated and the mobility login is com- plete.
  • Page 36 Getting to know the OpenScape Desk Phone CP710 Icon Meaning Call me Home Meeting Lunch Office Offline Out of office Sick Vacation Call status Various icons are displayed indicating the call status. Icon Meaning Active (connected) call. Active (connected) HD call. Active (connected) Bluetooth HFAG Active (connected) video call Call that has encountered a “Busy”...
  • Page 37 Getting to know the OpenScape Desk Phone CP710 Icon Meaning Missed call Dialled call Call on hold New voice mail Call you forwarded Call you forwarded unconditionally A call that has encountered “Unobtainable”. Incoming call Incoming Bluetooth HFAG call. When busy, the icon is flash- ing.
  • Page 38 Getting to know the OpenScape Desk Phone CP710 Wi-Fi status Various icons are displayed indicating the Wi-Fi status. Icon Meaning Unsecure Wi-Fi connection. The strength of the signal is indic- ated by the “filling”. Secure Wi-Fi connection. The strength of the signal is indic- ated by the “filling”.
  • Page 39 Getting to know the OpenScape Desk Phone CP710 Icon Explanation Filter in lists Settings Mailbox Video available Phone is locked Communication Various icons are displayed indicating the communication options, i.e. how to handle an incoming call. Icon Explanation Accept call Deflect call Missed call Call on hold...
  • Page 40 Getting to know the OpenScape Desk Phone CP710 Icon Explanation Number of events (1…99, additional events are marked with a “+”-sign) Park a call Line status Various icons are displayed indicating the line status. Icon Explanation Connection on line 1 (the digit displays the line number) Line busy Line active Line on hold...
  • Page 41 Getting to know the OpenScape Desk Phone CP710 Icon Explanation Out for lunch In office Out of office On vacation Offline Connectivity status Various icons are displayed indicating the connectivity status. Icon Explanation Mailbox Bluetooth available USB available Contact information Various icons are displayed indicating the contact information type.

  • Page 42: Displays On The Status Line For Adjusting The Volume

    Getting to know the OpenScape Desk Phone CP710 Displays on the status line for adjusting the volume Use the keys to adjust the ringer, handset and speaker volume. The fol- lowing status messages are displayed: Display Meaning Ringer volume in 10 levels Ringer volume in 10 levels when the ringer is switched off Handset or speaker volume in 10 levels after pick-...

  • Page 43: Different Display Interfaces

    Getting to know the OpenScape Desk Phone CP710 You can tilt the display. Adjust the display unit for best readability. The display snaps into position. Different display interfaces Your OpenScape Desk Phone is fitted with a colour graphic display, in which different contents are displayed depending on the particular situ- ation.
  • Page 44 Getting to know the OpenScape Desk Phone CP710 Start First level Second level Main menu Favourites Conversations Voicemail Settings User settings Administrator settings Presence To access the menu "Presence", press the key above the function keys to the right of the display. “Presence”can be used for the following func- tions: Controlling call forwarding Controlling “Do Not Disturb”...

  • Page 45: Context-Dependent Displays

    Getting to know the OpenScape Desk Phone CP710 UC Presence shows the current phone state and when selected dis- plays a screen that allows a single UC presence state to be set for the phone that will be seen by other UC users: Available Busy Do not disturb...

  • Page 46: Actions With Navigation Keys

    Getting to know the OpenScape Desk Phone CP710 As soon as you enter the first digits, an input field opens for selecting the phone number and you will be shown conversations that match the input to date in the corresponding positions. If the conversation is already shown in the list before your input is com- plete, you can dial the number immediately using the associated function key or start a call with a new number (see...

  • Page 47: Ports On The Underside Of The Phone

    Getting to know the OpenScape Desk Phone CP710 Ports on the underside of the phone Network LAN port PC LAN port USB-A port Optional power supply Headset port Handset port Key module port...

  • Page 48: Threading The Connection Cables

    Getting to know the OpenScape Desk Phone CP710 Threading the connection cables The picture shows an example of the OpenScape Desk Phone series. Your actual phone may look different. Thread the connection cables on the back of the phone through the holes in the stand.

  • Page 49: Using The Usb Port

    Getting to know the OpenScape Desk Phone CP710 The picture shows an example of the OpenScape Desk Phone series. Your actual phone may look different. USB port PC LAN port Network LAN port Using the USB port The USB type A port above the display can be used for connecting the fol- lowing items: A USB headset (for compatible headsets, refer to https://wiki.uni-...

  • Page 50: Function Keys On The Key Module

    Getting to know the OpenScape Desk Phone CP710 Function keys on the key module When you have pressed the corresponding function key on the key mod- ule, the status icon on the key changes, and possibly also the information shown on the display. Key module KM710 A function or selected dialling can be programmed on two levels (“nor- mal”...

  • Page 51: Key Module Km710

    Getting to know the OpenScape Desk Phone CP710 The key module has a panel that can hold a hard paper label informing about the corresponding key assignments. The status of a function is also shown by the LED on the corresponding key.

  • Page 52: Updating The Phone

    Getting to know the OpenScape Desk Phone CP710 Settings Open “Settings”. Open “User settings”. User settings Enter and confirm the user password, if required. Select “Phone”. Phone Select “Display”. Display Select “Key module brightness”. The current setting is displayed. Key module bright- ness Select “Edit”.

  • Page 53: Operating The Openscape Desk Phone Cp710

    Operating the OpenScape Desk Phone CP710 Operating the OpenScape Desk Phone CP710 The following descriptions provide an overview of how to operate the phone. Before operating, you should set up the user password to pro- tect the phone against unauthorized use (see "Privacy and security"...

  • Page 54: Opening Details Of A Conversation Or Conducting A Call

    Operating the OpenScape Desk Phone CP710 The status of a conversation is displayed with an icon and text. The list is ordered chronologically based on the last event. The latest entry appears at the top of the list. Active calls are displayed before the historical conversations.

  • Page 55: Creating Or Editing Conversations

    Operating the OpenScape Desk Phone CP710 Select “Contact details”. This displays the contact details for a con- Contact details versation. Creating or editing conversations Conversations are created based on dialled or received calls. New con- tacts are synchronized with the phone when connected to the Microsoft® Exchange server.
  • Page 56 Operating the OpenScape Desk Phone CP710 Open the details of the conversation using the navigation key. Select “Contact details”. Contact details Select the corresponding icon to open the edit mode. You can complete the following fields for a contact: Last name: Last name of the contact First name: First name of the contact Work x: Work phone number.

  • Page 57: Searching For Conversations

    Operating the OpenScape Desk Phone CP710 Create a new contact from the conversation list You can create a new contact from the conversation list with no previous history. Scroll to the header row of the list “Conversations” using the navigation key.
  • Page 58 Operating the OpenScape Desk Phone CP710 Enter the first digits of the phone number to see all phone numbers start- ing with the digits in the search box. Use the key to switch from numeric to alphanumeric input. Press the function key next to a search result to call the contact. Search for names (alphanumeric search string) Searching for text strings (alphanumeric search) depends on the con- figuration of the LDAP.
  • Page 59 Operating the OpenScape Desk Phone CP710 Search input Functionality starts with "amber" Matches any entries where the last name is AMBER, exactly “amber” Matches any entries where the last name AMBER,, starts with “amber,” Matches any entries where the last name is AMBER, P exactly "amber"...

  • Page 60: Filtering Conversations

    Operating the OpenScape Desk Phone CP710 Order of conversations When entering search criteria, the local conversations are listed on top and ordered by their time stamp, the most recent ones are displayed on top. The LDAP results are listed behind local conversations and are ordered alphabetically A to Z according to their conversation name.

  • Page 61: Displaying The History Of A Conversation

    Operating the OpenScape Desk Phone CP710 Keep pressing the function key to cycle through the options and stop pressing to select a filter. To clear the filter press the navigation key. Displaying the history of a conversation The latest call of a conversation is shown directly in the conversation list. The history of other calls can be viewed during a call in the details or also directly within the history option.

  • Page 62: Marking All Conversations As Read

    Operating the OpenScape Desk Phone CP710 Press the function key to delete the entry. The entry is deleted imme- diately. Marking all conversations as read You are able to mark all new missed calls in the conversation list as read in a single action.

  • Page 63: Telephony Interface

    Operating the OpenScape Desk Phone CP710 Telephony interface Telephony view Incoming call Your phone rings and the notification LED flashes. In addition to the com- mon phone functions such as “Accept”, additional information and func- tions may be displayed. Incoming call in multi-call scenarios It is possible to have many incoming calls at the same time.

  • Page 64: Programmable Function Keys

    Operating the OpenScape Desk Phone CP710 If the alert is ignored, the phone returns to the currently active call or shows another incoming call, if available. You can still answer an ignored or waiting call either when the ongoing call ends or by selecting the call from the list.

  • Page 65: Programmable Keys In The Menu "Favourites

    Operating the OpenScape Desk Phone CP710 Programmable keys in the menu “Favourites” The menu “Favourites” comprises 12 programmable keys, to which func- tions and phone numbers can be assigned. The 6 first programmable keys are permanently displayed on the left panel. The other 6 pro- grammable keys are available when the “Favourites”...

  • Page 66: Programmable Keys On The Key Module

    Operating the OpenScape Desk Phone CP710 Exit by pressing the navigation key. The function is now configured and can be used by pressing the function key next to the label. Programmable keys on the key module The key module has additional keys to which you can assign functions or numbers at two levels.

  • Page 67: Answering Machine ("Voicemail")

    Operating the OpenScape Desk Phone CP710 Confirm the selection. To change the label displayed on the screen, select “Label” and change Label the name using alphanumeric input with the dialpad. Confirm the selection. The function is now configured and can be used by pressing the function key next to the label.

  • Page 68: Display Of The Inline Notification

    Operating the OpenScape Desk Phone CP710 When the notification is shown even with a key module attached, no screen “Favourites” is provided. In this case the function key can be used to dismiss the notification. Display of the inline notification An inline notification is shown in the following situations: For DSS and “Multiline”...

  • Page 69: Settings Menu

    Operating the OpenScape Desk Phone CP710 Pressing the function key “Cancel”: If the notification is shown when the screen “Favourites” is not available, or the key is not dis- played in “Favourites“, the notification can be cancelled by pressing the corresponding function key. Settings menu Use the function key to open the main menu and then switch to the set- tings.

  • Page 70: Administrator Settings

    Operating the OpenScape Desk Phone CP710 Parameters You can set values in some submenus. Press the function key to open the parameter setting. Press the function key for the desired parameter value. The setting is changed and you return to the previous menu. Save the setting.
  • Page 71 Operating the OpenScape Desk Phone CP710 DLS security PIN If the administrator has configured a DLS security PIN, the following pop up screen appears on your device. Enter the PIN. Save the setting.

  • Page 72: Configuring The Phone Default Settings

    Configuring the phone default settings Configuring the phone default settings Adjusting the display brightness You can adjust the brightness of the display to suit the ambient lighting. You can also configure this setting via the web interface (see "Web interface (WBM)" à page 190).

  • Page 73: Activating The Screen Saver

    Configuring the phone default settings You can also configure this setting via the web interface (see "Web interface (WBM)" à page 190). Activating the screen saver Prerequisite: The administrator has uploaded images to the phone or you have uploaded your own images. Press the key to open the main menu.

  • Page 74: Setting The Screen Saver Activation Interval

    Configuring the phone default settings Setting the screen saver activation interval Set how long the screen should be idle before the screen saver activates automatically. You can also configure this setting via the web interface (see "Web interface (WBM)" à page 190).

  • Page 75: Setting The "Landing Screen

    Configuring the phone default settings Save the setting. Setting the “Landing screen” You can see the “Landing screen” in the following situations: When start-up is finished (e.g. after a restart or upgrade). Returning to the default screen via repeated use of the "back" key "Waking"...

  • Page 76: Audio Settings

    Configuring the phone default settings Conversations Favourites Main menu Save the setting. Audio settings Optimize the audio settings of the phone for your work environment and according to your personal requirements. Ringer type Select your preferred ringer from the available audio files. If no individual audio files are available, the ring tone “Pattern”...

  • Page 77: Switching To A Ringer Beep

    Configuring the phone default settings 13: US DSN-Routine 14: Emergency Select the ring tone. You will immediately hear the associated ringer melody. Save the setting. Switching to a ringer beep You can turn the ringer off and select a short alert tone instead. Hold down the key for three seconds until the notification and icon for "Ringer beep"...

  • Page 78: Room Character

    Configuring the phone default settings User settings Open “User settings”. Enter and confirm the user password, if required. Select “Audio”. Audio Select “Settings”. Settings Select “Pattern sequence”. The current pattern sequence is displayed. Pattern sequence Select a pattern sequence. You will immediately hear the associated melody and sequence.

  • Page 79: Setting The Headset Port Use

    Configuring the phone default settings Settings Open “Settings”. Open “User settings”. User settings Enter and confirm the user password, if required. Select “Audio”. Audio Select “Settings”. Settings Select “Open listening”. The following options are available: Open listening Standard mode US mode Select the open listening mode.

  • Page 80: Special Ringers

    Configuring the phone default settings Settings for other headsets Multiple headsets of different types (Bluetooth, USB or ION) can be con- nected to the phone at the same time. You can control the priority order by which the phone selects a headset type for use. Prerequisite: You have entered the audio settings.

  • Page 81: Activating Or Deactivating The Ringer

    Configuring the phone default settings Recall (Callback) Special 1 Special 2 Special 3 Select an option, e.g. “Internal”. Internal Enable the selected option and configure the ringer, melody, and "Audio settings" à page sequence for the selected option (see 183). Save the setting.

  • Page 82: Adjusting The Default Volumes

    Configuring the phone default settings Connected calls Select “Connected calls”. Select “Immediate dialling”. Immediate dialling Select “Insecure call alert”. Insecure call alert Save the setting. Adjusting the default volumes You can configure different default volumes for the following audio out- put: Loudspeaker Ringer...

  • Page 83: Adjusting The Key Clicking Sound

    Configuring the phone default settings Adjusting the key clicking sound You can select here whether a tone should be heard when a key is pressed. You can also decide whether this should apply for all keys or only those on the keypad. In addition, you can adjust the tone volume or disable the tone.

  • Page 84: Call Settings

    Configuring the phone default settings Save the setting. Setting the key click scope Select “Active for:”. Active for: Select the scope for the key clicking sound: Dialpad only All keys Save the setting. Call settings Call waiting You can determine whether or not you would like to accept second calls (call waiting) during a conversation.

  • Page 85: Allowing Call Waiting

    Configuring the phone default settings Via a permanently displayed programmable key in the left panel or from a connected key module Prerequisite: The key “Camp-on” is configured in the left panel or on a connected key module. Select “Camp-on” in the left panel or on the key module. Camp-on Via “Favourites”...

  • Page 86: Central Speed Dial Numbers

    Configuring the phone default settings Configuration Select “Configuration”. Select “Incoming calls”. Incoming calls Select “Handling”. Handling Enable or disable “Allow call waiting”. Allow call waiting Save the setting. Assuming “Call waiting” is enabled, you can toggle a configured function key to switch call waiting on or off. Central speed dial numbers Speed dial numbers are set up by the administrator.

  • Page 87: Connecting To Openscape Uc

    Configuring the phone default settings Press the key to open the main menu. Open “Settings”. Settings Open “User settings”. User settings Select “Destination”. Destination Select “Speed dial”. Speed dial Press the required line key. Enter the destination number. Save the setting. Connecting to OpenScape UC You can also configure this setting via the web interface (see "Web...

  • Page 88: Programming The Function Keys

    Programming the function keys Programming the function keys The phone features a range of functions that can be attributed to the pro- grammable function keys. The phone comes with programmable keys that can be programmed on two separate levels. After programming a function key, a “label” must be assigned to each cor- responding function.

  • Page 89: Programming A Key

    Programming the function keys CF unconditional - any Mobility CF no reply - any Directed pickup CF busy - any Release CF unconditional - ext. Callback CF unconditional - int. Cancel callbacks CF no reply - ext. Consult CF no reply - int. CF busy - ext.
  • Page 90 Programming the function keys Select “OK”. If the prompt is not displayed or a programmed function is not executed, you can launch key programming via the user menu (consult your administrator about the current setting). Select the level and assign the options as well as the corresponding label (see "Labelling function keys"...

  • Page 91: Labelling Function Keys

    Programming the function keys A default label name is attached automatically. To change the label, see "Labelling function keys" à page Save the setting. Labelling function keys When programming a function key, the default label is used for the func- tion, e.g.

  • Page 92: Resetting All Assigned Functions To Keys

    Programming the function keys Select “OK”. Select “Edit selected dialling”. Edit selected dialling Select “Number”. Number Enter the phone number and confirm. Save the setting. Resetting all assigned functions to keys You can reset all keys you configured back to factory settings (see also "Resetting user data"...

  • Page 93: Programming Local Features

    Programming the function keys Keys that can only be configured by the administrator are not reset. Select “Reset all user data” to reset all user settings. Reset all user data Programming local features You can program local feature keys only if the function “Local application”...

  • Page 94: How To Program A Function Key With "Send Url" Functionality

    Programming the function keys Save the setting. How to program a function key with “Send URL” functionality Configuration Hold down the function key in the left panel, in the menu “Favourites” or on a connected key module until the key programming menu is dis- played.

  • Page 95: Deleting An Assigned Function From A Key

    Programming the function keys Deleting an assigned function from a key Hold down the function key in the left panel, in the menu “Favourites” or on a connected key module until the key programming menu is dis- played. Select “OK”. Select “Normal”...

  • Page 96: Making Calls

    Making calls Making calls Incoming calls The phone rings if the ringtone is active. The notification LED also flashes. The calling party information (e.g. name, phone number) is displayed in the status bar and in the information section on the central part of the dis- play.

  • Page 97: Answering A Call Via The Headset

    Making calls Answer Select “Answer”. Optionally, select the key shown. The key lights up . The speakerphone function is activated. Adjust the call volume, if necessary (see "Volume" à page 28). Suggestions for using the speakerphone mode Adjust the call volume while speakerphone mode is active. The ideal distance between the user and the phone in speak- erphone mode is 50 cm.

  • Page 98: Answering A Call With The Dss Key

    Making calls Auto Headset To deactivate the automatic headset answering function, press “Auto Headset”. The LEDs of the function and the headset keys are off. Answering a call with the DSS key Prerequisite: You have configured a DSS key on your phone, for example a key with label “DSS X”.

  • Page 99: Selectively Picking Up A Call

    Making calls Selectively picking up a call The direct call pick-up key must be configured by the admin- istrator. Prerequisite: You hear another phone ringing, whose number you know, or a colleague invites you to take over a call on a particular phone. Lift the handset.

  • Page 100: Dialling / Calling

    Making calls Optionally, press the illuminated key. The key is no longer lit. Optionally, hang up the handset. Optionally, select “End”. After the call has ended (either by you or the remote party), end of call notification with duration of the call will be shown in “Conversations”. Dialling / Calling Dialling with handset off the hook Lift the handset.

  • Page 101: Dialling With A Connected Headset

    Making calls Optionally, press the speakerphone key. The input field in “Conversations” is opened in numeric mode. Internal: Enter the phone number. External: Enter external code and phone number. Confirm when the complete number has been entered. Optionally, select a contact from the list of previous calls and press the corresponding function key.

  • Page 102: Choose From Conversations

    Making calls Choose from conversations Select “Conversations”. Conversations The conversations list is displayed on the screen. If the contact you want is not visible, select with the navigation keys or search by entering the phone number or contact name. Confirm the selected contact with the corresponding function key. The Linus Blanket phone number is dialled.

  • Page 103: Calling Back A Missed Call

    Making calls Prerequisite: A programmable key has been configured with the redial function. From the conversation list You can use conversation list to call your last connected party via the his- tory of a previous conversation or you can call via the contact details (see "Opening details of a conversation or conducting a call"...

  • Page 104: Using Speed Dial

    Making calls Calls you have missed are indicated with Select the contact and confirm. The call is set up with the number dis- John Doe played. Using speed dial This function must be configured by the administrator. Speed dial numbers can also contain command or access code sequences and may be linked with other speed dial numbers (see "Central speed dial numbers"...

  • Page 105: Forwarding Calls

    Making calls Press the key to open the main menu. Open “Settings”. Settings Select “Administrator settings”. Administrator set- tings Enter and confirm the admin password. Select “Service menu”. Service menu Select “Use speed dialing”. Use speed dialing Press the required speed dial key. The connection is immediately estab- …...

  • Page 106: Setting Up Call Forwarding Via The Call Forwarding Menu

    Making calls destinations are also possible if the system is configured accordingly). If call forwarding is activated, a special dial tone sounds when the handset is lifted. If DTMF dial-in is active, you can also divert calls there. Destinations: Fax = 870, Direct inward dialling = 871, Fax-direct inward dialling = 872.

  • Page 107: Activating Immediate Call Forwarding

    Making calls Enter and confirm the user password, if required. Select “Configuration”. Configuration Select “Incoming calls”. Incoming calls Select “Forwarding”. For a description of the settings and call forwarding Forwarding types, see "Programming the function keys" à page Activating immediate call forwarding All calls are forwarded regardless of other settings.

  • Page 108: Accepting A Callback

    Making calls Accepting a callback An participant for whom a callback was Saved is now no longer busy or has phoned in the meantime. Your phone now rings. Lift the handset. Optionally, press the key. The LED lights up Checking or deleting a Saved callback Press the key to open the main menu.

  • Page 109: Changing The Volume

    Making calls Changing the volume You can change the volume of the handset or the loudspeaker during the call. You are conducting a call. Adjust the volume using the toggle key. Switching from handset to speakerphone mode Note that there are two different modes (US and Standard) and you can activate your preferred setting as appropriate.

  • Page 110: Open Listening To The Room

    Making calls Press the key shown. Speakerphone mode is activated. Switching in US mode Press the key shown. Press the key shown. Speakerphone mode is activated. Open listening to the room You can let other people in the room join in on the call. Let the other party know that you have turned on the loudspeaker.

  • Page 111: Placing A Call On Hold

    Making calls Favourites 1/2 Select the required page using the corresponding function key. Enter and note a parking position number between 0 and 9. If the entered … parking position number is not accepted, it is already busy. In that case enter a different number.

  • Page 112: Call Second Participant (Consultation)

    Making calls Pending calls Select “Pending calls” to receive information about the call partner in “Conversations”. Call second participant (consultation) You can call a second party while a call is in progress. The first participant is placed on hold. Select “Consultation”. Consultation Calling a second participant Enter the phone number of the desired participants.

  • Page 113: Accepting A Second Call (Call Waiting)

    Making calls Accepting a second call (call waiting) You are still available to other callers, even though you are on the tele- phone. A warning tone and the notification "Call for: X" in the display indicates the waiting call. You can ignore or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval.

  • Page 114: Rollover

    Making calls Rollover You can set up the volume for all notification, which occur during your call. For more information (see "Volumes" à page 183 Importing contacts via WBM You can import your contacts into the phone through WBM interface. The contact file can be exported from Outlook or OSM.
  • Page 115 Making calls closing the window. 8. Select “Import”. Picture clips (avatars) are not included as part of the import. While the import is in progress you may notice some deteri- oration in the phones performance. The progress and outcome of the import will be indicated. 9.

  • Page 116: Using Bluetooth

    Using Bluetooth Using Bluetooth Bluetooth is an open standard for high-performance technology and wire- less communication, e.g. between PCs and tablets or mobile telephones and headsets. In contrast to infra-red connections, Bluetooth can be used over dis- tances of up to 10 meters even without direct visibility of the com- municating devices.

  • Page 117: Pairing Bluetooth Devices

    Using Bluetooth Connecting stores the pairing information and identification key of the device on the phone. To pair the device with another phone, it must be disconnected, i.e. the key must be removed. Pairing Bluetooth devices Press the key to open the main menu. Open “Settings”.

  • Page 118: Connecting Or Disconnecting A Bluetooth Device

    Using Bluetooth Pairing is only performed the first time a link is established between the Bluetooth device and the phone. If the Bluetooth device is successfully paired, no further access authorization checks are necessary. Instead, each subsequent check uses the previously created link key. Connecting or disconnecting a Bluetooth device After pairing, the device must be connected to the OpenScape Desk Phone CP710.

  • Page 119: Receiving A Vcard

    Using Bluetooth Receiving a vCard Prerequisites: Bluetooth is enabled on the phone (see "Activating Bluetooth" à page 128). A vCard file is stored on the Bluetooth enabled device (PC, tablet, mobile phone, etc.). Start the data transfer on the device. If a vCard is transmitted, you are asked to accept the data transfer.

  • Page 120: Synchronize Contacts With A Paired Device Via Bluetooth

    Using Bluetooth Share contact Select “Share contact”. A search for devices in the vicinity of the phone is initiated. Wait until the device is displayed. Select and confirm the transfer on the selected device, e.g. a laptop. The vCard for the entry is sent (you will receive confirmation). Save the vCard information on the remote device.

  • Page 121: Using A Bluetooth Headset

    Using Bluetooth Synchronizing contacts Select “Configure”. Configure There are two options for synchronizing the contacts: Synchronize contacts now: by selecting this option, the transfer of contacts between the mobile phone and the OpenScape Desk Phone CP710 starts immediately. Automatic synchronize contacts: by enabling this option, the transfer of contacts between the device and the OpenScape Desk Phone CP710 starts automatically when the two devices are con- nected via Bluetooth.

  • Page 122: Pairing And Connecting A Bluetooth Enabled Headset

    Using Bluetooth Pairing and connecting a Bluetooth enabled headset Pairing and connecting a Bluetooth enabled headset requires the same pairing and connecting procedure for all Bluetooth devices: Enable Bluetooth pairing mode on the headset (see the user manual supplied with the device). Start pairing the device (see "Pairing Bluetooth devices"...

  • Page 123: Pairing And Connecting A Bluetooth Enabled Conference Phone

    Using Bluetooth Pairing and connecting a Bluetooth enabled conference phone Below is an example of pairing, connecting, and testing the conference phone “Konftel 60W”. Prerequisite: Bluetooth is enabled on the phone (see "Activating Bluetooth" à page 128). The conference phone is ready for use but switched off.

  • Page 124: Incoming Hfag Call

    Using Bluetooth Once the mobile device is connected to phone via Bluetooth, you can see the mobile’s battery level in the status bar of the main menu. The icon “Telephony” indicates that the paired device can be con- nected as hands-free Bluetooth device. When connected, the device provides remote telephony functions: calls received by the mobile net- work are displayed and can be controlled by the phone.

  • Page 125: Using A Bluetooth Keyboard

    Using Bluetooth Using a Bluetooth keyboard A Bluetooth keyboard can be paired with the phone. After successful pair- ing, the keyboard appears in the list of “Paired devices” and a “keyboard” icon is displayed in status bar. There can be only one keyboard device connected at the same time.

  • Page 126: Using A Bluetooth "Remote Button

    Using Bluetooth Navigation keys The navigation keys on a Bluetooth keyboard substitute the following keys on the dialpad: Direction keys = direction keys (up / down, left / right, OK) Enter = OK Backspace = Back Esc = Go to landing screen Tab = Menu key Menu = Menu key “Volume”...

  • Page 127: Trigger On Reconnect

    Using Bluetooth Pairing and connecting a Bluetooth remote device Pairing and connecting a Bluetooth enabled “Remote button” device requires the same pairing and connecting procedure for all Bluetooth devices: Enable Bluetooth pairing mode on the device (see the user manual supplied with the device).

  • Page 128: Bluetooth Settings

    Using Bluetooth If the option “Trigger on reconnect” is disabled, you must press the remote button twice. First time it will reconnect and second it will trigger the configured function key. Enabling “Trigger on reconnect” Navigate to the Bluetooth keyboard settings (see "Using a Bluetooth key- board"...

  • Page 129: Managing Bluetooth Devices

    Using Bluetooth Press the key to open the main menu. Open “Settings”. Settings Open “User settings”. User settings Enter and confirm the user password, if required. Select “Bluetooth”. Bluetooth Select “Configuration”. Configuration Select “Phone name”. Phone name Edit the phone name using the dialpad. Save the setting.

  • Page 130: Disconnecting A Bluetooth Enabled Device Automatically

    Using Bluetooth Select the device. Confirm with the function key to disconnect. You will receive a cor- responding confirmation. The connection is closed automatically if you switch off the device. Disconnecting a Bluetooth enabled device automatically If the device is proximity-system enabled, proximity monitoring is activ- ated by default.

  • Page 131: Deactivating Audio

    Using Bluetooth Enter and confirm the user password, if required. Select “Bluetooth”. Bluetooth Select “Paired devices”. Paired devices Open the device settings. Select “Configure”. Configure Select “Proximity Threshold”. Proximity Threshold Select “Edit”. Use the function key to increase the value. Use the function key to decrease the value.

  • Page 132: Removing A Bluetooth Device From The List

    Using Bluetooth Configure Select “Configure”. Select “Audio”. This option is only displayed when the device provides Audio audio. Deactivate “Audio”. The icon next to the device name is removed. Save the setting. Removing a Bluetooth device from the list You can remove a single Bluetooth device from the list. Press the key to open the main menu.

  • Page 133: Blacklist For Bluetooth Devices

    Using Bluetooth Name Select “Name”. The current name is displayed. Edit the name using the dialpad. Press the corresponding function key to confirm. Save the setting. Blacklist for Bluetooth devices The blacklist contains the Bluetooth devices for which a connection set-up attempt is rejected by the OpenScape Desk Phone CP710.

  • Page 134: Beacon

    Using Bluetooth Select “Bluetooth”. Select “Blacklisted devices”. Blacklisted devices Select “Remove”. Confirm removal. Remove Beacon The phone can make contact via Bluetooth with smartphones or tablets in the vicinity using beacons. Information can then be exchanged between the phone and, for example, the smartphone. There are two option avail- able: “Eddystone”...

  • Page 135: Connecting To A Server For Phone Beacons

    Using Bluetooth Save the setting. The devices operating with the selected mode can be paired and con- nected (see "Pairing and connecting" à page 116). Connecting to a server for phone beacons This setting is read-only and can only by changed by the administrator via the web interface.

  • Page 136: Setting The Interval

    Using Bluetooth Generally speaking, this information is hierarchical in nature with the major and minor fields allowing for subdivision of the major category into subcategories: Major, comprising categories such as computers, phones, LAN / Network Access Points Audio / Video devices (headsets, speakers, stereos, video displays, VCRs), Peripherals (mice, joysticks, key- boards), and wearables Minor, comprising subcategories such as cellular phones, cordless...

  • Page 137: Making Calls Via Multiple Lines ("Multi-Line")

    Making calls via multiple lines (“multi-line”) Making calls via multiple lines (“multi-line”) This section describes the settings for a MultiLine phone and how to use a MultiLine phone. Line keys Line keys can be set up on the freely programmable feature keys. Any key assigned the “Line”...

  • Page 138: Line Usage

    Making calls via multiple lines (“multi-line”) Line usage Private line: A line that is used by a single telephone. This line can- not be used as a secondary line by another telephone. Shared line: A line that is configured on multiple phones. The line status is displayed by a LED for all phones that share this line (if configured).

  • Page 139: Accepting Calls On The Line Keys

    Making calls via multiple lines (“multi-line”) caller that you have previously put on "hold" or "exclusive hold" is waiting on a line key. You can also display information about the caller on the act- ive line. Prerequisite: You have accepted a call on a line key. The LED of another line key flashes quickly, the "Temp preview"...

  • Page 140: Activating And Deactivating Ringing Mode (Call)

    Making calls via multiple lines (“multi-line”) Activating and deactivating ringing mode (call) If you are making a phone call on one line, ringing for other incoming calls may disrupt your conversation. If the “Ring on/off” function is enabled, your phone will no longer ring. Incoming calls are then only dis- played via the flashing of the corresponding keys and on the display.

  • Page 141: Dialling With Line Keys

    Making calls via multiple lines (“multi-line”) Dialling with line keys The phone can be set up with automatic or selectable line seizure. The administrator responsible determines if a line, and which line, is to be automatically seized if the handset is lifted or speakerphone mode enabled.

  • Page 142: Call Waiting With A Direct Station Select (Dss) Key

    Making calls via multiple lines (“multi-line”) Dial a number... Select “Dial a number...”. The input field in “Conversations” opens. Enter the phone number and confirm. You can also search for and use the contact from the conversation list. Selecting a line from the “Favourites” Prerequisite: The line is accessible via the “Favourites”.

  • Page 143: During A Call

    Making calls via multiple lines (“multi-line”) During a call Holding calls on line keys Select “Hold”. The LED of the line key flashes slowly. Hold The phone can also be configured so that the call is held by pressing the line key. Holding and accepting a call on a line key Prerequisite: You have accepted a call on a line key or you are making a consultation call.

  • Page 144: Saved Number Redial For A Particular Line (Stored Phone Number)

    Making calls via multiple lines (“multi-line”) Directed pickup Select “Directed pickup”. Enter the extension number of the phone on which the call was parked. You can then accept the call. Saved number redial for a particular line (stored phone number) If this type of saved number redial is set up on your phone, you can save a phone number for subsequent saved number redialling to a particular line (see...

  • Page 145: Line Mailbox

    Making calls via multiple lines (“multi-line”) Save number redial Select “Save number redial”. Select “Saved # Dial” (if configured) in the left panel, in “Favourites”, or Saved # Dial on a connected key module. The phone number is Saved for the current line.

  • Page 146: Identifying The Line Used

    Making calls via multiple lines (“multi-line”) Entries in the mailbox that are not deleted remain Saved. If there are non-queried callback requests, the mailbox key continues to light up. Identifying the line used If several lines are busy at the same time, you can find out which line you are currently speaking on.

  • Page 147: Allowing Or Preventing Entry

    Making calls via multiple lines (“multi-line”) Allowing or preventing entry Allowing entry It can be preset for your primary line that nobody can enter the line if it is busy. In this case you may allow entry. The authorization applies to the current or following call.

  • Page 148: Witness Or Tape Connection

    Making calls via multiple lines (“multi-line”) Settings Open “Settings”. Select “Service menu”. Service menu Select “More features”. More features Select “Privacy off”. Entry is now allowed. Privacy off Preventing entry If no entry protection has been pre-set, you can prevent the entry. The entry protection applies to the current or following call.

  • Page 149: Accepting Calls For The Manager In The Secretarial Office

    Making calls via multiple lines (“multi-line”) Silent monitor Press the function key briefly twice. A special ringtone sounds on the phone of the “witness” and the message “Witness or tape connection” is shown on your display and that of the “witness”. The “witness”...

  • Page 150: Switching Calls Directly To The Manager

    Making calls via multiple lines (“multi-line”) Optionally, immediately hang up the handset without announcing. Switching calls directly to the manager If the secretarial office is not occupied, calls for the manager can be immediately switched to the manager. The switch is possible on both the phone in the secretarial office and on the manager phone.

  • Page 151: Using The Second Phone For The Manager

    Making calls via multiple lines (“multi-line”) Using the second phone for the manager Prerequisite: A second phone has been set up for the manager. A pro- grammed “Group park” function key is set up on the manager’s first and second phone. Parking a call on the first phone Select “Group 1”.

  • Page 152: Messenger Calls

    Making calls via multiple lines (“multi-line”) retarial office) via a key press. The extension number of the calling phone is also briefly displayed on the target phone when it buzzes. The programmed function key can be activated when in idle mode and during the phone call (once or several times).

  • Page 153: Other Settings And Functions

    Other settings and functions Other settings and functions Setting the “Landing screen” You can see the “Landing screen” in the following situations: When start-up is finished (e.g. after a restart or upgrade). Returning to the default screen via repeated use of the "back" key "Waking"...

  • Page 154: Energy Saving Mode

    Other settings and functions Main menu Save the setting. Energy saving mode Set how long the phone screen can remain idle before the background lighting automatically switches off and the screen turns dark. The shorter the time for the screen to dim the less energy is consumed.

  • Page 155: Save Appointments

    Other settings and functions Save appointments Appointment function You can arrange for your phone to call you to remind you of an appoint- ment. For this to happen, you need to Save the desired times of the calls. This is possible for the next 24 hours. Save reminders Press the key to open the main menu.

  • Page 156: Using A Different Phone For A Call In The Same Way As Your Own

    Other settings and functions Press the key twice. Optionally, lift the handset and put it back down. > The appointment time is displayed for a few seconds. If you do not accept the arranged call, it will be repeated five times before the appointment is deleted.

  • Page 157: Switch Off Identification On Another Phone

    Other settings and functions Within your OpenScape Desk Phone system Enter the internal PIN and press the hash key Within your and other OpenScape Desk Phone systems Enter the 2-digit node code for your OpenScape Desk Phone system. Enter your phone number and press the hash key Enter the network-wide PIN and press the hash key Dial after successful identification You hear the dial tone.

  • Page 158: Mobility Variants

    Other settings and functions The re-route remains in place until you log out of the "guest telephone" again. The re-route can also be implemented for the entire network. Mobility variants There are two variants available for mobility: Basic Data privacy Configuration is carried out by the technician.

  • Page 159: Connect Back To "Home Phone

    Other settings and functions Your “home phone” cannot be used during this setup. Prerequisite: A mobile connection with your own number and an ID has been set up by the administrator. Press the key to open the main menu. Open “Settings”. Settings Select “Service menu”.

  • Page 160: Transfer Connection To Next Phone

    Other settings and functions If the administrator has activated the "Mobility password", you are asked to enter it. Enter the “mobility password”. The "guest phone" is now available with its original phone number, features, and functions. Any call forwarding that may have been set up can be cancelled.

  • Page 161: System-Wide Voice Calling

    Other settings and functions For all functions, make sure that the Speaker call protect of the concerned phones is switched off (see "Enabling or dis- abling the speaker call protection" à page 176). If a subscriber is addressed directly whose speaker call pro- tect is activated, the direct answer is ignored and a normal call is made.

  • Page 162: Speaker Call In A Group

    Other settings and functions 123456 Press the programmed dial key. It will immediately establish a connection with the destination’s loudspeaker. Speaker call in a group Establishing a normal connection within a group or team (with team call= speed dial number for team members 0-9 or 00-99) can also be done via speaker call.

  • Page 163: Announcement (Broadcast) To All Members Of A Management Group

    Other settings and functions Speaker call to a variable target When talking in a group, the loudspeaker and microphone on the target phone are automatically turned on. Lift the handset. Optionally, press the key to use speakerphone mode. Enter the system code for “Speaker call“. Speaker call Optionally, select “Speaker call”.

  • Page 164: Forward Calls For Another Connection

    Other settings and functions Once a group member lifts the handset, they are then connected to you and the announcement is cancelled. When a group member presses the loudspeaker key or the concerned line key of the announcement, they will be separated from the announce- ment.

  • Page 165: Check Or Turn Off Call Forwarding For Other Phone

    Other settings and functions Destination Select “Destination”. Select “Forwarding”. Forwarding Enter the code for the desired call forwarding type. Codes are assigned by the responsible administrator. Enter the phone number of the other connection. Enter the PIN. Enter the destination phone number. Save the setting.

  • Page 166: Call Forwarding For Fax / Pc / Busy Stations

    Other settings and functions Call forwarding for fax / PC / busy stations Press the key to open the main menu. Open “Settings”. Settings Select “Service menu”. Service menu Select “Feature settings”. Feature settings Select “Forwarding type:”. Forwarding type: Enter the code for the desired call forwarding type. Codes are assigned by the responsible administrator.

  • Page 167: Managing Avatar Images

    Other settings and functions Managing avatar images You can download new avatar images to the phone and use them to change the picture of a contact. You can also configure this setting via the web interface (see "Web interface (WBM)" à page 190).

  • Page 168: Assigning A Contact Avatar

    Other settings and functions Assigning a contact avatar When transfer process is successful, the image is available on the phone and can be attached to a contact. Select “Conversations”. Conversations To search for a contact, enter the first letters or the phone number in the search field.

  • Page 169: Watching A Video Stream Through A Camera

    Other settings and functions Watching a video stream through a camera You can open a video stream by using a camera e.g. from the door phone and watch a real-time video on your phone, when the administrator has configured the device. This enables you to monitor your place. The telephone can control up to four different cameras, but only one of them can be used at a time.

  • Page 170: Led Displays For Camera Keys

    Other settings and functions camera on. Using a function key in the menu “Favourites” Press the key to open the main menu. Open “Favourites”. Favourites Select the desired page. Select the camera. The video turns on. Camera x To deactivate the video, press the key next to the camera icon. LED displays for camera keys Meaning LED off: the camera is in idle mode.

  • Page 171: Led Displays For Door Opener Keys

    Other settings and functions Assign local feature Select "Assign local feature". Select “Door opener”. Door opener LED displays for door opener keys Meaning LED off: The door opener is in idle mode. LED lights green: Door opened LED lights orange: In progress. LED lights red: Failure, contact the administrator if the problem persists.

  • Page 172: Open A Video Stream Before Answering A Door Phone Call

    Other settings and functions If the service engineer has set up a door phone and the administrator has configured it, you can speak to the visitors and activate the door opener from the phone. When someone rings at the door, you will receive an incoming call from the door.

  • Page 173: Opening The Door

    Other settings and functions Open a video stream after answering a door phone call Prerequisite: The functions “Door opener” and “Direct Video” have been configured by the administrator. A call from the door phone has been answered. Select the icon to activate the video. Select the icon to turn the video off.

  • Page 174: Special Functions For Parallel Call (Ons)

    Special functions for parallel call (ONS) Special functions for parallel call (ONS) If your telephone is integrated into an ONS group (ONS = "One Number Service"), you can be connected to all other telephones of this group in the same way as on your own telephone. To set up an ONS group, contact the administrator.
  • Page 175 Special functions for parallel call (ONS) You also remain contactable when disconnected via your own phone number. Press the key to open the main menu. Open “Settings”. Settings Select “Service menu”. Service menu Select “Feature settings”. Feature settings Select “Join hunt group”. Join hunt group Select “Deactivate”.

  • Page 176: Privacy And Security

    Privacy and security Privacy and security Activating or deactivating “Do not disturb” If you do not wish to take calls, you can activate do not disturb. Internal callers hear the ringing tone and the message "Do not disturb." External callers are forwarded to the operator. The administrator can also set up call forwarding destinations to redirect internal and external calls.

  • Page 177: Caller Id Suppression

    Privacy and security Feature settings Select “Feature settings”. Select “Speaker Calling”. The display shows whether the speaker call pro- Speaker Calling tection is switched on or off. Enable or disable the speaker call protection. Caller ID suppression The display suppression applies only to a subsequent call and is not stored during the redial selection.
  • Page 178 Privacy and security Confirm "Change password" and change the password as described in this section. If you repeatedly enter the wrong password (2 to 5 times), addi- tional attempts are blocked. You can make another attempt after a predefined time. It is possible that you will not be able to re-use a previously used password for a period of time, which means you have to create another "new password".

  • Page 179: Deactivating The Password Prompt

    Privacy and security Select “Confirm password”. Repeat the new password and conclude your input with the function key. Save the setting. The new password is now valid. Deactivating the password input To deactivate the user password, follow the procedure described above and set the new password to the default setting “000000”.

  • Page 180: Locking The Phone

    Privacy and security New password Select “New password”. Enter six zeros ("000000") to deactivate the password prompt. Select “Confirm password”. Confirm password Enter six zeros ("000000") once again. Save the setting. Locking the phone To protect the phone against unauthorized access, you can lock the phone so that nobody can make calls or change settings without knowing the user password.

  • Page 181: Dialling Emergency Numbers

    Privacy and security Unlock phone Select “Unlock phone”. Enter and confirm the user password. The phone is unlocked if the pass- word is correct. Admin unlock Optionally, select “Admin unlock”. Enter and confirm the administrator password, if the user password is not known.

  • Page 182: Querying The Status When Connected

    Privacy and security Querying the status when connected During the call you can query whether your call is secure. Select “Voice encryption”. Encryption “Encryption On”: The call is secure. “Call not encrypted”: The call is not secure. Information about secure calls The administrator can determine whether and how you are notified of unencrypted calls in your communication system.

  • Page 183: Local Phone Settings

    Local phone settings Local phone settings Audio settings Optimize the audio settings of the phone for your work environment and according to your personal requirements. Volumes Set the volume here, for instance, for the loudspeaker, handset, or head- set. You can also configure this setting via the web interface (see "Web interface (WBM)"...

  • Page 184: Set Local Ringtones

    Local phone settings Save the setting. Set local ringtones Ringer type Select your preferred ringer from the available audio files. If no individual audio files are available, the ring tone “Pattern” is set. To upload your own files in a “*.mp3” or “*.wav” format, use the web interface or consult the administrator.

  • Page 185: Ringer Mode

    Local phone settings Save the setting. Ringer mode The following ringer mode options determine who generates the ringtone on the phone: OpenScape: the system emits the ringer type and the related ringer, which you can adjust later (see "Volumes" à page 183).

  • Page 186: Secure Call Alert

    Local phone settings 9: Special 3 10: Attention 11: Unspecified 12: US DSN-Precedence 13: US DSN-Routine 14: Emergency Select the desired call type and configure it according to your require- ments. You can also configure this setting via the web interface (see "Web interface (WBM)"...

  • Page 187: Block Dialling For Outgoing Calls

    Local phone settings Connected calls Select “Connected calls”. Select “Secure call alert”. Secure call alert Enable or disable the “Secure call alert”. Save the setting. Block dialling for outgoing calls If block dialling is displayed, when deleting a phone number, for example, all of the characters available in the field are deleted at once.

  • Page 188: Displaying Network Information

    Local phone settings Settings Open “Settings”. Open “User settings”. User settings Enter and confirm the user password, if required. Select “Configuration”. Configuration Use the navigation keys to scroll, if required. Select “Microsoft® Exchange”. Microsoft® Exchange Edit the settings for the Microsoft® Exchange server by entering the fol- lowing information: IP address of the server Username...

  • Page 189: Resetting User Data

    Local phone settings LAN autonegotiation: Displays whether the network or PC inter- face data transfer rate is set to automatic (“Yes”) or manual (“No”). LAN information: Data transfer rate of the network or PC inter- face. If an interface is not in use, the information “Link down” is dis- played.

  • Page 190: Web Interface (Wbm)

    Web interface (WBM) Web interface (WBM) You can configure a number of settings for your phone via the “Web Based Management” (WBM). The information is transferred via a secure HTTPS connection. Access to the web based management must be activated by the administrator.

  • Page 191: User Menu

    Web interface (WBM) 1. Enter the user password, if required. 2. Click a menu heading to display the individual menu entries. Click the menu heading again to close the menu. 3. Click a menu entry to open the corresponding form. 4.

  • Page 192: Exporting Contacts Via Wbm

    Web interface (WBM) 3. Select “Contacts transfer”. 4. Click on “Choose file” and navigate to a local or remote folder. 5. Select a file. The default format is ".csv". You can use comma or a semi-colon as a value separator for the imported CSV file.
  • Page 193 Web interface (WBM) Downloading a contact list from the phone via the browser When exporting contacts via Internet Explorer browser, the contacts file “*.CSV” is written directly on to the browser page and must be copied and pasted. 1. Open the user pages in the browser with the URL of the phone. 2.

  • Page 194: Fixing Problems

    Fixing problems Fixing problems Caring for your phone Never allow the telephone to come into contact with colouring, oily or aggressive agents. Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfactants, such as a dish detergent.
  • Page 195 Fixing problems Code Priority Description Cancelled by user Appears if the PIN entry was rejected The IP address of the Unify redirect server can- not be retrieved. DNS query failed. A connection cannot be established to the Unify redirect server –...

  • Page 196: Index

    Index Call not encrypted Index Call settings CTI calls Call transfer to the manager Accept arranged call Call waiting Accepting a call accept with line keys Callback Administration CE marking Applications Central speed dial numbers Activating an application Changing the password Selecting an entry Changing the user password Applications menu...
  • Page 197 Index Dialing Forwarding calls with line keys for lines Direct station selection (DSS) keys Function key Answering a call Programmable Call waiting Directory LDAP General information Display icons Graphic display Status line Graphic display settings Display settings Idle mode for graphic display Idle mode for display Do not disturb Door terminal...
  • Page 198 Index LED displays Operating instructions Direct station selection keys (DSS) Operating steps Function keys programming a key Level Line keys Accepting a call Parameters Allowing/blocking entry Park (call) dialing with Parking Three-party conference Phone settings Line usage Picking up a call Locking the phone (Team) post-dialing...
  • Page 199 Index Safety notes Telephone maintenance Save appointments Telephony interface ScreenSaver 72, 74 SingleLine Searching for conversations Three-party conference Second call (manager) Toggle/connect Second phone (manager) Tone dialing Secure Call Transfer (call) Call encrypted Troubleshooting Call not encrypted Connection status Status query Unsecure connection Tips User interface...
  • Page 200 Provide feedback to further optimize this document to edoku@atos.net. As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledge base, raise - if a software support contract is in place - a ticket via our partner portal or contact your dis- tributor.

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