Atos Unify Office CP400 Quick Reference Manual

Atos Unify Office CP400 Quick Reference Manual

Openspape desk phone

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Unify Office
OpenSpape Desk Phone
CP400
Quick Reference Guide
A31003-F9900-U101-01-7619

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Summary of Contents for Atos Unify Office CP400

  • Page 1 Unify Office OpenSpape Desk Phone CP400 Quick Reference Guide A31003-F9900-U101-01-7619...
  • Page 2 Provide feedback to further optimize this document to edoku@atos.net. As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.
  • Page 3 Unify Office by Ring Central OpenScape Desk Phone CP400 Screens, Buttons, and Common Functions Out - of - Office/Call Programmable Notification LED Forwarding Key Function Key s Graphic Soft Keys Display Programmable Function Key Label s Handset Menu Key Dial Pad Navigator Audio Keys OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions...
  • Page 4 OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions BUTTON DEFINITIONS 1. Notification LED Signals incoming calls and new voicemails. 2.Out-of-Office/Call Opens the Out-of-Office/Call Forwarding menu. Forwarding Key Permits the intuitive use of the phone. If there are no calls taking place or settings 3.
  • Page 5: Button Definitions

    OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions BUTTON DEFINITIONS 1. Dial Pad Permits users to enter numbers or characters. 2. Menu Key Opens different menus with telephone functions, applications, and configurations. 3. Navigator Enables navigation and access to various menus in the Graphic Display. 4.
  • Page 6: Placing An Outgoing Call

    OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions PLACING AN OUTGOING CALL Dial the number or extension, then Unhook the ha ndset, then d ial the press the upper - right soft key for number or extension. hands - free mode. RECEIVING A CALL Press the upper - right soft key for Unhook the handset.
  • Page 7: Ending A Call

    OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions Press the upper-right soft key ENDING A CALL Hook the handset. PLACING A CALL ON HOLD Use the Navigator to locate Hold , then Press the soft key adjacent to Hold . press OK .
  • Page 8 OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions PLACING A CALL IN PUBLIC PARK Placing a call in public park puts the call on hold in a public location. The location is accessible to any user by dialing the announced number or extension that the system automatically assigns. Listen to the announcement to determine While on an active call, d ial ##*3 .
  • Page 9 RETRIEVING A CALL FROM PUBLIC PARK On another phone, press the star (*) key followed by the parked call’s extension. Example: The call is parked at extension 817 . Using another phone, dial * 817 to retrieve the call from the public park location. A31003-F9900-U101-01-7619, 07/2021 Unify Office, OpenScape Deskphone CP400 Quick Reference Guide...
  • Page 10 OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions PLACING A CALL IN PRIVATE PARK ( CALL PARK KEY ALREADY CONFIGURE D) Placing a call into private park utilizes the Park Location Group feature. A call placed on hold in this group is only visible and accessible to members using supported desk phones or the RingCentral Phone application.
  • Page 11 RETRIEVING THE CALL FROM THE PRIVATE PARK LOCATION Press the numerical key associated to the On another phone, press the programmable key configured parked call. for call parking. A31003-F9900-U101-01-7619, 07/2021 Unify Office, OpenScape Deskphone CP400 Quick Reference Guide...
  • Page 12 OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions TRANSFERRING A CALL – WARM While on an active call, use the Press the soft key adjacent to Consult . Navigator to locate Consult , then press OK. Dial the number or extension that you Press OK .
  • Page 13 TRANSFERRING A CALL – BLIND While on an active call, use the Press the soft key adjacent to Transfer . Navigator to locate Transfer , then press OK. Dial the number or extension where Press OK . you want the call to be transferred. Example: 301 A31003-F9900-U101-01-7619, 07/2021 Unify Office, OpenScape Deskphone CP400 Quick Reference Guide...
  • Page 14: Transferring A Call To Voicemail

    OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions TRANSFERRING A CALL TO VOICEMAIL To transfer an incoming call to Press the soft key adjacent to Reject . voicemail, use the Navigator to locate Reject , then press OK . LISTENING TO VOICEMAIL After transferring the call to voicemail, Press the soft key adjacent to Voicemail .
  • Page 15: Enable Do Not Disturb

    ENABLE DO NOT DISTURB Press the Out - of - Office/Call Use the Navigator to locate Do not disturb . Forwarding Key . Press the soft key adjacent to Do not Press OK . disturb . Follow the same steps to disable Do n ot d isturb . A31003-F9900-U101-01-7619, 07/2021 Unify Office, OpenScape Deskphone CP400 Quick Reference Guide...
  • Page 16 OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions INTERCOM Intercom is a peer - to - peer, two - way communication between two devices/users. Press the programmable key Dial *85 and press OK . configured for intercom. Dial the extension or number that you need to connect to Intercom and press # . PAGING Paging is a one - way broadcast to one or multiple devices/users .
  • Page 17 Dial the number or extension of the group then press # . Example 1# A31003-F9900-U101-01-7619, 07/2021 Unify Office, OpenScape Deskphone CP400 Quick Reference Guide...
  • Page 18 OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions CONFERENCING Dial the number or extension of the Press OK on the Navigator, then unhook first participant Example: 304 the handset. Use the Navigator to locate Press the soft key adjacent to Add p articipant .
  • Page 19 Dial the number of the second Press OK . participant. Example: 301 Press the soft key adjacent to Use the Navigator to locate Start conference . Start conference and press OK. Press the soft key adjacent to End You are now in a conference with conf.
  • Page 20: Call Forwarding

    OpenScape Desk Phone CP400 | Screen, Buttons, and Common Functions CALL FORWARDING Call forwarding is a feature which redirects a call to another destination. F or example, a mobile or another telephone number where the desired called party is available . Press the soft key adjacent to Forward Press the Out - of - Office/Call all calls .

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