Atos Unify OpenScape CP110 User Manual
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Atos Unify OpenScape CP110 User Manual

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Unify OpenScape
Desk Phone CP
Atos Unify
OpenScape Desk Phone
CP110
Atos Unify OpenScape 4000
User Guide HFA
A31003-C1000-U134-01-7619

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Summary of Contents for Atos Unify OpenScape CP110

  • Page 1 Unify OpenScape Desk Phone CP Atos Unify OpenScape Desk Phone CP110 Atos Unify OpenScape 4000 User Guide HFA A31003-C1000-U134-01-7619...
  • Page 2 Provide feedback to further optimize this document to edoku@atos.net. As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.

  • Page 3: Important Information

    Important information Important information For safety reasons, the telephone should only be supplied with power: • using the original power supply unit. • over a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard. Never open the telephone. Should you encounter any problems, con- sult your administrator.

  • Page 4: Online Documentation

    Important information Online documentation This document along with additional information is available online at: http://www.unify.com/  Support. Technical notes, current information about firmware updates, frequently asked ques- tions and lots more can be found on the Internet at: http://wiki.unify.com/. Location of the telephone •...

  • Page 5: Table Of Contents

    Contents Contents Important information ..... . 3 Trademarks ..........3 Software update .
  • Page 6 Contents Programming the function keys ........26 Configuring function keys .
  • Page 7 Contents Parking a call ..........54 Manually parking a call .
  • Page 8 Contents Answering a call for another executive/secretary team ....82 Using a second (executive) telephone ......83 Activating and deactivating a second executive call .
  • Page 9 Contents Testing the phone ......106 Testing functionality ......... 106 Web interface (WBM) .

  • Page 10: General Information

    General information General information About this manual This User Guide is intended to help you familiarize yourself with the OpenScape Desk Phone and all of its functions. It contains important information on the safe and proper operation of the OpenScape Desk Phone. These instructions should be strictly com- plied with to avoid operating errors and ensure optimum use of your telephone.

  • Page 11: Displays For Describing Operation

    General information Displays for describing operation € µ Keys required to perform an action, such as and the associ- ated display text, are shown in the highlighted column on the left. The action is described in the main column on the right. In order to improve the legibility of the user guide, the operating steps are not always shown in full.

  • Page 12: Intended Use

    General information Intended use The OpenScape Desk Phone phone is a desktop or wall-mounted unit designed for voice transmission and for connection to a LAN. Any ot- her use is regarded as unintended. Telephone type The identification details (exact product designation and serial num- ber) of your telephone can be found on the underside of the base unit.

  • Page 13: Getting To Know The Openscape Desk Phone Cp110

    Getting to know the OpenScape Desk Phone CP110 Getting to know the OpenScape Desk Phone CP110 The following sections describe the most frequently used controls and displays. The user interface of the phone 13:53 Wed 02.03.22 4988700731631 Redial Caller L Release...
  • Page 14 Getting to know the OpenScape Desk Phone CP110 You can make and receive calls as normal using the handset. The display permits intuitive operation of the phone, it is realized as a three line display. Incoming calls and others are visually signaled via the Notification LED. You can customize your telephone by assigning phone numbers and functions to the programmable keys.

  • Page 15: Display

    Getting to know the OpenScape Desk Phone CP110 Display Your OpenScape Desk Phone CP110 comes with a greyscale LCD display. Adjust the contrast to suit your needs ( Page 21).  Idle mode If there are no calls taking place or settings being made, your OpenScape Desk Phone CP110 is in idle mode.

  • Page 16: Programmable Function Keys

    Getting to know the OpenScape Desk Phone CP110 Programmable function keys Your OpenScape Desk Phone CP110 has three programmable function keys, which you can reprogram with different functions or station numbers at any time. The icons represent the following functions by default: •...

  • Page 17: Navigation Keys

    Getting to know the OpenScape Desk Phone CP110 Navigation keys This control allows you to move between input fields, navigate in lists and menus or open the idle menu. You use the button to confirm options and launch functions:  Functions when key is pressed ...

  • Page 18: Voicemail

    Getting to know the OpenScape Desk Phone CP110 Voicemail  Press the key. If your system is appropriately configured, you can call the voice mailbox directly and immediately play back the messages saved. You cannot delete (new) voice messages that you have not listened to in full. To mark a message as "listened to", press to jump to the end of the mes- sage.

  • Page 19: Ports On The Underside Of The Phone

    Getting to know the OpenScape Desk Phone CP110 Ports on the underside of the phone Network Switch Power supply (if required) Headset Handset Using network ports more efficiently The OpenScape Desk Phone CP110 has a built-in Ethernet switch. This means that you can also connect a PC with a LAN port to the LAN directly via the phone.

  • Page 20: Place Your Cables Through The Stand

    Getting to know the OpenScape Desk Phone CP110 Place your cables through the stand Align the three connection cables on the back through the hole in your stand. Arranged in this way, your device always has a secure stand on your table. Note: the picture shows only an example of the CP-series.

  • Page 21: Telephone Settings

    Telephone settings Telephone settings Display You can adjust the display on your OpenScape Desk Phone CP100 to suit your personal needs. Setting contrast The display has eight contrast levels that you can set according to your lighting conditions. " Press the key in idle mode Page 15.
  • Page 22 Telephone settings Adjusting the ring volume " Press the rocker button in idle mode Page 15 or while a call is in  progress. Confirm the option shown. Ringer volume? " Raise or lower the volume. Keep pressing the rocker button until the desired volume is set.
  • Page 23 Telephone settings Setting the volume of the alert tone The alert tone is output for example when you receive a second call while a call is in progress. " Press the rocker button in idle mode Page 15.  Select and confirm the option shown. Warning tone? "...

  • Page 24: Call Settings

    Telephone settings Call settings Activating and deactivating second call You can indicate whether or not you wish to accept a second call (call waiting) during a call. If your phone belongs to a PU or ONS group (One Number Ser- vice/parallel call Page 99), please note the following: ...

  • Page 25: Speed Dialing With Extensions

    Telephone settings Speed dialing with extensions Speed-dial numbers with sequences are configured by your ad- ministrator. Functions and phone numbers as well as additional access codes can be saved on a speed-dial number. Because the number of characters for a speed-dial entry is limited, you can also link up to ten speed-dial numbers for longer sequences.

  • Page 26: Programming The Function Keys

    Telephone settings Programming the function keys You can program frequently used functions, phone numbers or proce- dures onto the function keys on your OpenScape Desk Phone CP100. Configuring function keys See also Page 16.  The available functions depend on your configuration. If a func- tion is missing, consult your administrator.

  • Page 27: Configuring Selected Dialing/Direct Station Selection Keys

    Telephone settings Configuring selected dialing/direct station selection keys Your telephone can be configured so that direct station selection keys cannot be set up for data privacy and personal security rea- sons. Consult your administrator if you have any questions. Direct station selection keys can be assigned an internal number from the OpenScape 4000 network.

  • Page 28: Additional Selected Dialing Key Functions

    Telephone settings Additional selected dialing key functions Prerequisite: You have defined a phone number for a selected dialing key and are still in the menu Page 27.  Entering an automatic consultation call Select and confirm the option shown. "RF" appears on the display: Consultation Add the destination number.

  • Page 29: Configuring The Pickup Key

    Telephone settings Configuring the pickup key You can configure a pickup key for picking up calls (Pickup) in the call pickup group or for second calls.  Open the menu Page 18.  Select and confirm the option shown. Key function? ...

  • Page 30: Making Calls

    Making calls Making calls It is advised to read the introductory chapter "Getting to know the OpenScape Desk Phone CP110" Page 13 to gain a better  understanding of the steps described here. Receiving calls An incoming call will cancel any ongoing telephone setting ope- rations.

  • Page 31: Answering A Call Using A Dss Key

    Making calls Answering a call using a DSS key Prerequisite: You have configured direct station selection keys on your telephone Page 17 and Page 27.   The phone number configured as DSS rings.  Press the DSS key.  You can use speakerphone mode.

  • Page 32: Directed Call Transfer

    Making calls Directed call transfer Directed call transfer enables you to pick up calls for a specific phone, i.e. a phone a colleague has asked you to pick up when it rings. Please consult your Administrator about the feature access code and key configuration.

  • Page 33: Turning The Microphone On And Off

    Making calls Turning the microphone on and off  To prevent the other party from listening in while you consult with so- meone in your office, you can temporarily switch off the handset mi- crophone or the handsfree microphone. Ending a call ...

  • Page 34: Making Calls

    Making calls Making calls Off-hook dialing Lift the handset. Internal calls: Enter the phone number. External calls: Enter the external code and the phone number. On-hook dialing Internal calls: Enter the phone number. External calls: Enter the external code and the phone number. The party you are calling answers via loudspeaker.

  • Page 35: Dialing With The Headset Connected

    Making calls Dialing with the headset connected Prerequisite: The headset is connected. Internal calls: Enter the phone number. External calls: Enter the external code and the phone number.  Press the headset key. The connection is set up as soon as your input is complete. Redialing a number (last number dialed) The last phone number dialed on your phone is dialed automatically.

  • Page 36: Dialing Subscribers From The Call Lists

    Making calls Dialing subscribers from the call lists Calling back unanswered calls € Open the idle menu in idle status ( Page 15).  Select and confirm the list of unanswered calls. Unanswered calls? If there are unanswered calls, the first unanswered call is displayed Niels, Bohr with date and time.
  • Page 37 Making calls Deleting an entry in the call lists  Press the function key for the call log. The call log is opened. You are immediately in the "Unanswered calls?" list. €µ Select and confirm to select a different list if necessary. Return? €...

  • Page 38: Calling A Subscriber From The Corporate Directory

    Making calls Calling a subscriber from the corporate directory Subscribers can be selected from the corporate directory or personal corporate directory. Two options are provided for entering the characters via the dialpad. Either using what is known as a quick search, as was already available with the DTB, or in the usual way using a mobile phone or via SMS.
  • Page 39 Making calls Searching for subscribers Confirm to search in the corporate directory, for example. Corporate directory? Confirm the quick search. Quick search? You will be prompted to enter the name you are searching for. Enter the first letter using the dialpad. The first possible name with the initial letter entered is displayed (see also Page 16).
  • Page 40 Making calls Calling a subscriber The subscriber found is shown on the display.  Confirm to establish the connection immediately. € Select from the list of options and confirm. The connection is establis- Dial? hed with the selected subscriber. Copying a subscriber to the personal corporate directory You can copy a located subscriber to your personal corporate directory so that you can find this subscriber more easily next time.
  • Page 41 Making calls Adding entries to the corporate directory You can add phone numbers yourself to your corporate directory. € Select and confirm the option shown. Personal corporate directory? € Select and confirm the option shown. New number? Exiting the display corporate directory €...

  • Page 42: Using Speed Dialing

    Making calls Using speed dialing This function must be configured by your administrator. Speed-dial numbers may also contain command or access code se- quences and may be linked to other speed-dial numbers Page 25.  Dialing using system speed-dial numbers Prerequisite: You know the system speed-dial numbers Page 24.

  • Page 43: Call Duration Display

    Making calls Call duration display The call duration display is configured by your administrator. The dis- play can show either call duration or call charges. It can also be swit- ched off. The call duration appears in the first line of the display on the right as HH:MM:SS and in 24-hour format.

  • Page 44: Talking To Your Colleague With A Speaker Call

    Making calls Talking to your colleague with a speaker call You can place a speaker call to an internal party using the loudspeaker on their telephone. You can also use the functions under "OpenScape 4000 as an "entrance telephone system" Page 90.

  • Page 45: Forwarding Calls

    Making calls Forwarding calls Please note the description for programming call forwarding  Page 46. Forwarding calls automatically Forwarding of internal and external calls in the system can be confi- gured and activated for your line by your administrator. The following calls may be forwarded: •...

  • Page 46: Programming Call Forwarding

    Making calls Programming call forwarding If your phone belongs to an ONS group (One Number Service/ parallel call Page 99), please note the following:  Call forwarding can be set up on any phone in the ONS group and then applies for all phones in the ONS group. Call forwarding between two phones in an ONS group is not pos- sible.
  • Page 47 Making calls Select and confirm the option shown. Enter destination: Enter the phone number for the forwarding destination. Any destina- tion previously saved will be overwritten. Confirm when the complete number has been entered. Save? Fixed forwarding is saved and activated. Activate fixed forwarding Prerequisite: A fixed forwarding destination is saved Page 46.

  • Page 48: Activating And Deactivating Fixed Forwarding By Means Of An Option

    Making calls Activating and deactivating fixed forwarding by means of an option You can activate/deactivate fixed forwarding using the switch functi-  Open the menu Page 18.  Select and confirm the option shown. Feature settings? Select and confirm the option shown to activate or deactivate fixed Call forwarding? forwarding.

  • Page 49: Additional Forwarding Types

    Making calls Additional forwarding types This description applies for the following forwarding types: • Forwarding for intnl • Forwarding for extnl • Forwarding on busy • Call forwarding no reply • Forwarding on busy/after timeout Call forwarding is activated when a forwarding destination is program- med.

  • Page 50: Displays

    Making calls Deactivating variable forwarding For all other forwarding types: € Open the idle menu Page 15.  Select and confirm the option shown. Call forrwarding off Forwarding is deactivated and the destination number is deleted. Call forwarding can also be preconfigured in the system ...

  • Page 51: Using Callback

    Making calls Using callback If your phone belongs to an ONS group (One Number Service/ parallel call Page 99), please note the following:  Callback on busy is only signaled on the busy phone, not in the entire ONS group. Callback on no reply is entered in the mailbox Page 18 on all ...

  • Page 52: Responding To A Callback Request

    Making calls Responding to a callback request Prerequisite: You have received at least one callback request  Page 17.  Press the key shown. Information regarding the caller is displayed Page 17.  Select and confirm until the required entry is displayed. Next entry? Select and confirm the option shown.

  • Page 53: During A Call

    Making calls During a call Switching to speakerphone mode People present in the room can participate in your call. Prerequisite: You are conducting a call via the handset. Í Hold down the key and replace the handset. Then release the key and proceed with your call U.S.

  • Page 54: Turning The Microphone On And Off

    Making calls Turning the microphone on and off  To prevent the other party from listening in while you consult with so- meone in your office, you can temporarily switch off the handset mi- crophone or the handsfree microphone. Ending a call ...

  • Page 55: Manually Parking A Call

    Making calls Retrieving a parked call  Press the programmed "Group Park" key. Park Enter the park slot number of the parked call and proceed with the call. Manually parking a call You can park a call manually in a free park position on your phone and retrieve it on your own telephone or on another one.

  • Page 56: Transferring A Call

    Making calls Ending a consultation call Confirm the option shown. Release and return? The consultation call is disconnected. The call with the first party is re- sumed. Switching to the held party (alternating) Prerequisite: You are on a consultation call. Select and confirm the option shown.

  • Page 57: Saving Phone Numbers For Redial

    Making calls Saving phone numbers for redial This phone number is saved under the idle menu entry "Saved number redial?" and overwrites previously saved phone num- bers. Dial the saved number from the idle menu Page 35.  Saving the current phone number Prerequisite: You are conducting a call.

  • Page 58: Entering Commands Using Tone Dialing (Dtmf Suffix Dialing)

    Making calls Answering a second call with a function key Prerequisite: "Second call" is activated ( Page 24). The "Pickup"  function key ( Page 29) is programmed.  You are conducting a call. You hear an alerting tone.  Press the "Pickup"...

  • Page 59: Conference

    Making calls Conference You can include up to 8 internal and external parties in a conference. Users with optiPoint, OpenStage or OpenScape telephones can per- form or use all of the following functions simultaneously. ISDN tele- phones and external parties are passive users – they can only be in- cluded in the current conference.

  • Page 60: Setting Up A Conference

    Making calls Setting up a conference Initiating a conference from a single call You are conducting a call. Select and confirm the option shown. Start conference? Call the second party. Inform this party that a conference is being initiated. Confirm the option shown. Conference? This message is then displayed.

  • Page 61: Adding A Party

    Making calls Adding a party Any party in the conference can extend the conference by • calling another specific party and connecting them, • connecting a party from a consultation call to the conference, or • answering a second call and adding the caller to the conference. Calling another specific party and connecting them You intend calling another party and connecting them to the confe- rence.

  • Page 62: Transferring A Conference

    Making calls Answering a second call and adding it to the conference If you receive a second call during the conference Page 57, you can  connect this party to the conference. Prerequisite: You are conducting a call in a conference and receive a second call.

  • Page 63: Disconnecting Conference Participants

    Making calls Disconnecting conference participants You are connected to a conference and wish to disconnect one of the participants. Select and confirm the option shown. View members? The phone number and possibly the name of the conference member 220870 Coco ...

  • Page 64: Making Calls Via Multiple Lines (Multiline)

    Making calls via multiple lines (MultiLine) Making calls via multiple lines (MultiLine) Line/trunk keys Line keys can be configured on the programmable function keys on a OpenScape Desk Phone CP100. Each key that is assigned the function "line" is handled as a line. This means up to four lines can be confCP100igured.

  • Page 65: Line Utilization

    Making calls via multiple lines (MultiLine) Line utilization Private line A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone. Shared line A line that is configured on multiple telephones. The status is dis- played in the display for all telephones that share this line (if config- ured).

  • Page 66: Preview

    Making calls via multiple lines (MultiLine) Preview You are making a call on a single line. The status on other line key flas- hes quickly. The "Preview of Line" function shows you who is calling on this line. This information appears on your display. You can also de- termine which caller is waiting on a line key if you have placed them on "hold"...

  • Page 67: Answering Calls With The Line Keys

    Making calls via multiple lines (MultiLine) Answering calls with the line keys If several calls arrive at the same time, you can answer calls as normal in the sequence in which they are offered. However, you can also ans- wer other calls preferentially. Prerequisite: Your administrator has defined the sequence in which incoming calls should be routed to the line keys.

  • Page 68: Activating/Deactivating Ringing (Call)

    Making calls via multiple lines (MultiLine) Activating/deactivating ringing (call) If you are making a call on one line, ringing for other incoming calls can disturb your current call. If the "Ringer cutoff" function is activa- ted, your telephone no longer rings. Incoming calls are then only sig- naled when the corresponding line key flashes.

  • Page 69: Ring Transfer

    Making calls via multiple lines (MultiLine) Ring transfer If you temporarily leave your workplace or do not wish to be distur- bed, you can activate ring transfer for incoming calls to your line to another destination. A "RTRLN" function key (ring transfer/line) can be programmed for each line.

  • Page 70: Dialing With Line Keys

    Making calls via multiple lines (MultiLine) Dialing with line keys Your telephone can be configured with automatic or selectable line sei- zure. Your administrator defines whether and which line should be au- tomatically seized when the handset is lifted or speakerphone mode is activated.

  • Page 71: Call Waiting With A Direct Station Selection Key

    Making calls via multiple lines (MultiLine) Call waiting with a direct station selection key Prerequisite: You have configured direct station selection keys on your telephone Page 16 and Page 27. The line of the party you   wish to call is busy. ...

  • Page 72: During A Call

    Making calls via multiple lines (MultiLine) During a call Holding a call on the trunk key  Hold Press the "Hold" key. Your OpenScape 4000 system can also be configured so that the call is held by pressing the line key. Please test this or consult your administrator.

  • Page 73: Answering A Specific Held Call

    Making calls via multiple lines (MultiLine) Answering a specific held call A colleague in an open-plan office has parked a call on a line key and requests that you answer the call. You do not have access to this line. Lift the handset.

  • Page 74: Last Number Dialed For A Specific Line

    Making calls via multiple lines (MultiLine) Last number dialed for a specific line The last phone number dialed via your primary line is saved. If this type of saved number redial is configured on your system, every last number dialed for the current line is automatically saved for redi- Lift the handset.

  • Page 75: Line Mailbox

    Making calls via multiple lines (MultiLine) Line mailbox Callers who have tried to reach you during your absence can leave a message in the mailbox for the relevant line. Voicemail or fax messages from the mail server can also be stored in the mailbox (if this has been set up).

  • Page 76: Identifying The Line Used

    Making calls via multiple lines (MultiLine) Identifying the line used If several lines are occupied at the same time, you can determine which one you are currently using for a call. With a programmed function key  Press the programmed function key "Line in Use". Line in Use Via the menu ...

  • Page 77: Entering A Call On A Line (Three-Party Conference)

    Making calls via multiple lines (MultiLine) Entering a call on a line (three-party conference) Prerequisite: A call is in progress on one of the lines.  Press the line key. You and the other parties already connected can Line hear the conference. All three parties can speak with one another. You cannot enter a conference if the "Privacy"...

  • Page 78: Blocking Other Parties From Joining A Call

    Making calls via multiple lines (MultiLine) Blocking other parties from joining a call If your phone is not already set to block other parties, you can make this setting manually. This block applies to the current call or the next call.

  • Page 79: Third-Party Monitoring

    Making calls via multiple lines (MultiLine) Third-party monitoring During a call, a predefined party can be prompted to join the call as a "witness" using the "Slnt Mon Req" programmed function key. The third party on the call is not informed that a "witness" is joining the call.

  • Page 80: Making Calls In An Executive/Secretary Team

    Making calls in an executive/secretary team Making calls in an executive/ secretary team An executive/secretary team is configured by your administrator and may include up to four executive and up to two secretary telephones. The status of the line key offered flashes quickly, refer to ...

  • Page 81: Answering Calls For The Executive Phone At The Secretary Phone

    Making calls in an executive/secretary team Answering calls for the executive phone at the secretary phone When a call is received for the executive phone, the secretary phone rings. Lift the handset.  Press the key shown for speakerphone mode. Answering calls for the executive phone when already on a call You are conducting a call.

  • Page 82: Transferring Calls Directly To The Executive Phone

    Making calls in an executive/secretary team Transferring calls directly to the executive phone When the secretary is out of the office, calls for the executive can be transferred directly to the executive phone. This transfer can be per- formed on the secretary phone and on the executive phone. Activating ...

  • Page 83: Using A Second (Executive) Telephone

    Making calls in an executive/secretary team Using a second (executive) telephone Prerequisite: A second phone has been configured for the executive. A "Group Park" programmed function key is configured on the first and second executive phones. Parking a call on the first phone ...

  • Page 84: Using Signal Call

    Making calls in an executive/secretary team Using signal call If a "Buzz" programmed function key is configured on your executive phone, you can press a key to send a signal call to a specific destina- tion phone (e.g.to a secretary phone). On the destination phone, the phone number of the transmitting phone is also briefly displayed for the signal call.

  • Page 85: Other Settings And Functions

    Other settings and functions Other settings and functions Saving appointments Appointment reminder function You can configure your phone to call you to remind you about appo- intments. You have to save the required call times to do this. This is possible for a period of up to 24 hours in advance.

  • Page 86: Using Timed Reminders

    Other settings and functions Using timed reminders Prerequisite: You have saved a reminder. The saved time arrives. The phone rings. Reminder Lift the handset. The appointment time is displayed. Replace the handset. If you do not lift the handset, the phone rings several more times and "Reminder"...

  • Page 87: Logging Off From Another Phone

    Other settings and functions The following applies within your own OpenScape 4000 system Enter your internal PIN. The following applies within your own and another Open- Scape 4000 system within the integrated network Enter the 2-digit node ID of your own OpenScape 4000 system (con- sult your administrator).

  • Page 88: Moving Your Connection To Another Telephone (Mobility)

    Other settings and functions Moving your connection to another telephone (mobility) You can move your telephone connection with most of your functions and features (phone number, key assignment, authorization) to anot- her telephone. The "home telephone" is deactivated and the "guest te- lephone"...

  • Page 89: Connecting To The "Home Telephone" Again

    Other settings and functions Connecting to the "home telephone" again Logging off through the "guest telephone" If you no longer need your connection on the "guest telephone" or if you want to switch back to your "home telephone", log off from the "guest telephone".

  • Page 90: Openscape 4000 As An Entrance Telephone System (Two-Way Intercom)

    Other settings and functions OpenScape 4000 as an entrance telephone system (two-way intercom) You can place a speaker call to an internal party on OpenScape 4000 using the loudspeaker on their telephone to establish a connection. You can also initiate a speaker call from a consultation call. Possible functions include: •...

  • Page 91: System-Wide Speaker Call

    Other settings and functions System-wide speaker call You can place a speaker call from your phone to any internal party with a telephone equipped with speakerphone mode or a loudspeaker. Speaker call to a variable destination A destination party is contacted via his or her internal phone number. Lift the handset.

  • Page 92: Speaker Call In A Group

    Other settings and functions Speaker call to a fixed destination The system code for "Speaker call-one-way" and the destination num- ber are programmed on a selected dialing key Page 28.   Press the programmed selected dialing key. A connection to the des- 123456 tination loudspeaker is established immediately.
  • Page 93 Other settings and functions Speaker call to a fixed destination The system code for "COM group speaker call" and the speed-dial number for the corresponding group member are programmed on a selected dialing key Page 28.   Press the programmed selected dialing key. A connection to the des- 123456 tination loudspeaker is established immediately.

  • Page 94: Announcement (Broadcast) To All Members Of A Line Trunk Group

    Other settings and functions Announcement (broadcast) to all members of a line trunk group You can use this function to send an announcement to all members (10 to 40) of a line trunk group. Once you have activated the group call, you will hear a confirmation tone.

  • Page 95: Forwarding Calls For Other Stations

    Other settings and functions Forwarding calls for other stations You can save, activate, display and deactivate call forwarding for an- other telephone, fax machine or PC from your own phone. To do so, you need to know the PIN for the other station or have the "Call for- warding for other stations"...
  • Page 96 Other settings and functions Saving a forwarding destination for fax/PC/ busy station – activating call forwarding  Open the menu Page 18.  Confirm the option shown. Destinations Select and confirm the option shown. Forwarding station No.? Enter the code for the call forwarding type you wish to set. Codes are assigned by your administrator.

  • Page 97: Displaying/Deactivating Forwarding For Another Telephone

    Other settings and functions Displaying/deactivating forwarding for another telephone  Open the menu Page 18.  Select and confirm the option shown. Feature settings? Select and confirm the option shown. Forwarding station No.? Confirm the option shown. Variable call forw.? Enter the number of the other telephone.

  • Page 98: Displaying/Deactivating Forwarding For Fax/Pc/Busy Stations

    Other settings and functions Displaying/deactivating forwarding for fax/PC/ busy stations  Open the menu Page 18.  Select and confirm the option shown. Feature settings? Select and confirm the option shown. Forwarding station No.? Enter the code for the call forwarding type you wish to set. Codes are assigned by your administrator.

  • Page 99: Special Parallel Call (Ons) Functions

    Special parallel call (ONS) functions Special parallel call (ONS) functions If your phone is part of an ONS group (ONS = "One Number Service"), you can be reached on all other phones in this group as on your own phone. Consult your administrator about setting up an ONS group. An ONS group may consist of up to three phones (phone numbers).

  • Page 100: Leaving/Rejoining Hunt Group

    Special parallel call (ONS) functions Leaving/rejoining hunt group Prerequisite: A hunt group is set up for the team. You can exit the hunt group at any time, for example if you are leaving your workplace, and then rejoin the group when you return. You remain accessible via your own phone number even if you have exited the hunt group.

  • Page 101: Privacy/Security

    Privacy/security Privacy/security Turning do not disturb on and off If you do not wish to take calls, you can activate do not disturb. Inter- nal callers hear the ring tone and see the "Do not disturb" message. External callers are redirected to the attendant console. Your adminis- trator can also set up call forwarding destinations for the "Do not dis- turb"...

  • Page 102: Activating/Deactivating "Speaker Call Protect

    Privacy/security Activating/deactivating "Speaker call protect" You can protect yourself against being addressed directly with a spea- ker call. If a caller attempts to contact you via a speaker call, the con- nection is established as a normal call again.  Open the menu Page 18.

  • Page 103: Locking The Telephone To Prevent Unauthorized Use

    Privacy/security Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from accessing certain functions on your phone during your absence, for example you can prevent ex- ternal phone numbers being dialed or your mailbox being accessed. Consult your administrator to determine which functions are locked. Prerequisite: You have received a corresponding code number from your administrator.

  • Page 104: Voice Encryption

    Privacy/security Voice encryption Displaying the status in idle mode You can see whether voice encryption is active on your phone from the display when the phone is in idle mode. € Open the idle menu Page 15.  Select and confirm the option shown. Voice encryption? The status display for the defined security mode is displayed.

  • Page 105: Identifying Anonymous Callers (Trace Call)

    Privacy/security Identifying anonymous callers (trace call) This function must be configured by your administrator. You can identify malicious external callers. You can record the caller's phone number during a call or for up to 30 seconds after a call. You should not hang up in the process.

  • Page 106: Changing The Password

    Testing the phone Changing the password The preset password "000000" corresponds to a blank password. In other words, the phone cannot be locked and the user menu is not password protected. The User password can be modified via the Web interface ...

  • Page 107: Web Interface (Wbm)

    Web interface (WBM) Web interface (WBM) General You can configure a number of settings for your phone via the web interface. Com- munication is via a secure HTTPS connection. Access to the web interface must be ac- tivated by your administrator. Launching the web interface Ask your Administrator about the IP address, the web interface address and how to connect the telephone to the network.

  • Page 108: User Pages

    Web interface (WBM) User Pages All entries under the user menu on the Web interface can also be found under the user menu on the phone page 13  The web interface homepage opens once you have entered and confirmed the phone's IP address.

  • Page 109: User Menu

    Web interface (WBM) User menu All settings in the user menu of the web interface can also be made via the user menu on the telephone. User login Password page 105  – Old password – User password – Confirm password Ringer –...
  • Page 110 Web interface (WBM) – Ringer – Sample tone – Ringer sequence – US DSN-Precedence – Ringer – Sample tone – Ringer sequence – US DSN-Routine – Ringer – Sample tone – Ringer sequence – Emergency call – Ringer – Sample tone –...
  • Page 111 Web interface (WBM) – Beacon – Mode – URI – UUID – Major – Minor – Interval (ms) – UC login information – UC username – UC password – Microsoft¬Æ Exchange – Server – Benutzername – Passwort – Folder to sync (optional) –...

  • Page 112: Fixing Problems

    Fixing problems Fixing problems Responding to error messages Possible causes: Not possible Station number is incorrect. Possible reactions: Enter correct station number. Possible causes: Locked function selected. Not authorized Possible reactions: Apply to the Administrator for authorization for relevant function. Possible causes: Currently not Possible Dialed a non-existent station number.

  • Page 113: Troubleshooting

    Fixing problems Troubleshooting Pressed key does not respond: Check if the key is stuck. Telephone does not ring: Check whether the "Do not disturb" function is activated on your tele- phone ( Page 101). If so, deactivate it.  You cannot dial an external number: Check whether your telephone is locked.

  • Page 114: Index

    Index Index Encrypted call ........104 Entrance telephone system ....... 90 Executive/secretary functions ....80 Answering call (executive/secretary) ......81 Answering calls Fax messages .......... 75 With line keys ........67 Fixed forwarding ........46 Automatic call forwarding ......45 Forwarding Automatic consultation call ......
  • Page 115 Index Making calls ..........34 Safety notes ..........3 Messenger call ......... 84 Saving appointments ........ 85 Microphone ........33, 54 Second (executive) call ......83 Mobility ..........88 Second (executive) telephone ....83 Second call ..........57 Secondary line ......... 64 Secure call ..........
  • Page 116 Index Variable forwarding ......48, 49 Voice encryption ........104 Call status .......... 104 Displaying status ......... 104 Encrypted call ........104 Information ........104 Unencrypted call ........104 Voicemail ..........75 Volume Setting ..........34 Web interface ........107...

Table of Contents