Troubleshooting - ProLights ArcPod 15VW User Manual

TROUBLESHOOTING

Problems
Product doesn't power ON • No power to the prod-
Product reset correctly but
does not
respond correctly to the
contoller.
Timeout error after fixture
reset.
Mechanical effect loses
position
Light output turn OFF
Intermittently
General low light intensity
Contact an authorized service center in case of technical problems or not reported in the table can not
be resolved by the procedure given in the table.
20
Possible causes
uct.
• Fuse blown or internal
fault.
• Bad signal connection.
• Signal connection not
terminated.
• Incorrect addressing of
the product.
• One of the product is
defective and is corrupt-
ing the signal transmis-
sion on the signal line.
• One or more hardware
components requires
mechanical adjustments.
• Mechanical hardware
require cleaning, adjust-
ment or lubrification.
• Fixture is too hot.
• Hardware failure (tem-
perature sensor, fans,
Light source...).
• Dirty lens assembly.
• Dirty or damaged filters.
PROLIGHTS - ArcPod 15VW
Checks and remedies
• Check that power is switched ON and cables are
plugged in.
• Check if the Fuse is intact and eventually replace it if
necessary.
• Contact the MUSIC & LIGHTS Service or authorized
service partner. Do not remove parts and/or covers, or
carry out any repairs or service that are not described
in this Safety and User Manual unless you have both
authorization from MUSIC & LIGHTS and the service
documentation.
• Inspect connections and cables. Fix eventual bad
connections. Repair or replace damaged cables.
• Insert DMX termination plug in signal output socket of
the last product on the signal line.
• Check the product address and control settings.
• Unplug the XLR in and out connectors and connect
them directly together to bypass one product at a
time until normal operation is regained. Once found
the error, have that fixture serviced by a qualified
technician.
• Check product stored error messages for more
information. Contact MUSIC & LIGHTS Service or an
authorized service partner.
• Check product stored error messages for more
information. Contact MUSIC & LIGHTS Service or an
authorized service partner.
• Check product stored error messages.
• Allow product to cool.
• Clean the product and airflow filters.
• Reduce ambient temperature.
• Check product stored error messages for more
information. Contact.
• MUSIC & LIGHTS Service or an authorized service
partner.
• Clean the fixture regularly.
• Install lens assembly properly.