Alerts Listed Alphabetically; Archiving Was Cancelled For Case (3045); Cannot Process Image Successfully (1063); Cannot Process This Case (1062) - Hologic R2 DM User Manual

Part 4: Alerts

4.1. Alerts Listed Alphabetically

The alert messages are presented here in alphabetical order, with instructions for
addressing each problem.

Archiving was cancelled for case (3045)

The barcode has no associated patient information in the patient information
database.
Enter the patient information into the patient database, including the R2 barcode on
the separator sheet scanned with the case, then reprocess the case via the Image
Correction screen. See

Cannot process image successfully (1063)

The system is unable to perform CAD processing or image enhancement on the
image due to poor film quality. A yellow 'X' appears on the image thumbnails on the
Studies tab. Even though no processing was possible, the scanned images are archived
as usual.
• Verify that the images have the correct view labels, if not correct the view labels on
the Image Correction screen. See
information.
• Verify that the image views and view modifiers are supported for CAD processing.
See

Cannot process this case (1062)

The R2 software cannot work with the images as they are.
• Correct the images as necessary via the Image Correction screen, and reprocess the
study. See
• If films for two or more patients were scanned under a single separator sheet,
rescan the case.
• If these steps do not solve the problem, call Hologic Technical Support.

ImageChecker attempted but could not send case (3016, 3018, 3031, 3032)

The system is trying to transfer the images but cannot find the specified output device
(display unit, PACS, etc.). The system will try repeatedly to send the images. Usually,
it is either a display unit problem or your computer network is down. To fix:
• Make sure the display unit is up and running. If this was the problem, the studies
should transfer within about ten minutes.
• If this isn't the problem, check to be sure all cables between the processing unit
and the display unit are connected and that the computer network is up.
• If your network is up, all cables are connected, and the display unit is in working
condition, call Hologic Technical Support.
50 R2 DM User Manual – PN MAN-01044 Rev 001
'3.10. Correcting Scanned
'2.6. System Inputs and
'3.10. Correcting Scanned
Images' for more information.
'3.10. Correcting Scanned
Outputs' for more information.
Images' for more information.
Images' for more