3onedata IES618 Series User Manual
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3onedata IES618 Series User Manual

Managed industrial ethernet switch
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IES618 Series
Managed Industrial Ethernet Switch
User Manual
Document Version: 02
Issue Date: 10/21/2019
Industrial Ethernet communication solutions
experts
3onedata Co., Ltd.

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  • Page 1 IES618 Series Managed Industrial Ethernet Switch User Manual Document Version: 02 Issue Date: 10/21/2019 Industrial Ethernet communication solutions experts 3onedata Co., Ltd.
  • Page 2 Copyright © 2019 3onedata Co., Ltd. All rights reserved. For this manual, all rights reserved by 3onedata Co., Ltd. No company or individual is allowed to duplicate or translate this manual in any forms without written permission issued by 3onedata Co., Ltd.
  • Page 3 3onedata Co., Ltd. 3/B, Zone 1, Baiwangxin High Technology Industrial Park, Song Bai Road, Headquarter address: Nanshan District, Shenzhen, 518108, China Technology support: tech-support@3onedata.com Service hotline: +86-400-880-4496 E-mail: sales@3onedata.com Fax: +86-0755-26703485 Website: http://www.3onedata.com...
  • Page 4 "Control Panel > Network Connection > Local Connection". Light Blue Font It represents the words clicked to achieve hyperlink. The font color is as follows: ‘Light Blue’. Icon Convention Format Description 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 5 In actual use, the port number existing on the device shall prevail. Revision Record Version NO. Revision Date Revision Description 6/27/2013 Product release 10/21/2019 Software upgrade, manual optimization 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 6: Table Of Contents

    7 LLDP................................52 7.1 P ....................52 ARAMETERS ONFIGURATION 7.2 N ......................54 EIGHBOR NFORMATION 8 ACCESS CTRL............................55 8.1 P ..........................55 ASSWORD 9 REMOTE MONITORING.......................... 58 9.1 SNMP C ......................58 ONFIGURATION 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 7 ROBLEM 13.4 I ........................ 81 NDICATOR ROBLEM 14 MAINTENANCE AND SERVICE......................83 14.1 I ........................83 NTERNET ERVICE 14.2 S ........................83 ERVICE OTLINE 14.3 P ;..................84 RODUCT REPAIR OR REPLACEMENT 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 8: Preface

    While configuring the switch via Web: Before remote configuration, please make sure the route between computer and  switch is reachable. Before local configuration, please make sure the IP address of the computer is on  3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 9: Log In The Web Configuration Interface

    Login in the web configuration interface as follow: Step 1 Run the computer browser. Step 2 On the address bar of browser, enter in the switch address "http://192.168.1.254". Step 3 Click the “Enter” key. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 10 Step 6 End. After login in successfully, user can configure relative parameters and information according to demands. Note: After login in the device, modify the switch IP address for usage convenience. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 11: System Status

    Open in order: "Main Menu > System Config > System Information". Interface description Device information interface as follows: Main elements configuration description of device information interface: Interface Element Description Equipment Equipment information column. information; 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 12 FX: fiber port;  TX: copper port.  “Device model”, “Device name”, “Device description”, “Device number” and “Contact information” can be modified in "Main Menu > System Manage > System Info". 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 13: Port Configuration

    In full duplex mode, flow control usually conforms to IEEE 802.3x standard. The switch sends “pause” frame to signal source to make it stop sending. After signal source receives “pause” frame, it would stop for a while to send messages. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 14 10M speed: the maximum supported speed is 10Mbit/s;  100M speed: the maximum supported speed is  100Mbit/s; Description: The copper ports of the switch are all MDI/MDIX self-adaptive ports, which support auto-negotiation. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 15 Step 3 Configure the parameter of port 2: 1. Check “Port Enable” checkbox. 2. Select “100M speed” as “speed mode”; 3. Choose “Full duplex” as “Duplex mode”. Step 4 Configure the parameter of port 3: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 16: Bandwidth Management

    Bandwidth management interface as below: The main element configuration description of bandwidth management interface: Interface Element Description Port Port number of the device. Rate Egress bandwidth is the bandwidth when the port sends data. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 17 3. Choose “Rate of Normal Priority Queue” as “2M”; 4. Choose “Rate of Medium Priority Queue” as “4M”; 5. Choose “Rate of High Priority Queue” as “8M”. Step 4 Click “Apply”. Step 5 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 18: Layer 2 Features

    VLAN information. As the picture below: TPID: Tag Protocol Identifier represents the data frame type, when the value is  0x8100, it represents the VLAN data frame of IEEE 802.1Q. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 19 VLAN Mode Choose VLAN type, options are: Port-based VLAN  IEEE 802.1Q VLAN  VLAN name Enter VLAN number in digital form. Description: Input range is 1~4094. Port Choose VLAN member. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 20 Step 6 Click “Apply”, port 2 and port 3 are divided into VLAN3, port 2 and port 3 that belong to the same VLAN can transmit data to each other. Interface Description: VLAN based on 802.1Q Interface screenshot of VLAN based on 802.1Q as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 21 Trunk: the port can belong to multiple VLAN; it can  receive and send multiple VLAN messages. And it’s generally used connecting network equipments. PVID PVID (Port Default VLAN ID) port default VLAN ID, value range is 1-4094. Description: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 22 Step 2 On the displayed VLAN settings interface, configure “Type” of each port in the column of “VLAN Port Settings”. Step 3 In the column of “VLAN Port Settings”, enter the default VLAN “PVID” value of each 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 23 Step 8 Click “Apply”. Step 9 Enter “Main Menu > System Management > Device Address”. Step 10 On the column of “Device Reboot”, click the button of “Reboot”. Step 11 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 24  Step 3 On the “Type” setting row of “VLAN Port Settings” column: 1. Configure the “Type” of port 7 as “Trunk”. 2. Configure the “Type” of port 8 as “Trunk”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 25 Step 8 Click “Apply”. Step 9 Enter “Main Menu > System Management > Device Address”. Step 10 On the column of “Device Reboot”, click the button of “Reboot”. Step 11 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 26 Port 5 can communicate with each other. Port 4 and Port 5 can communicate with each other. But port 3 and Port 4 can't communicate with each other, as the picture below. Do not consider other ports, how to set the VLAN? 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 27 Port5 as Access on the column of “VLAN Port Settings”. Step 3 On the column of “VLAN Port Settings”, enter the default VLAN “PVID” of Port3, Port4 and Port5 as follows: 2, 3, 4. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 28 1. Select the “Type” of Port3 as Untagged. 2. Select the “Type” of Port4 as Untagged. 3. Select the “Type” of Port5 as Untagged. Step 12 Click “Add” button to add VLAN entry to the “Port”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 29: Multicast Filtering

    After configuring IGMP Snooping, layer 2 multicast device can snoop and analyze the IGMP message between multicast user and upstream router, and create layer 2 multicast forwarding entries based on these information to control multicast data 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 30 Dynamic multicast interface as follows: The main element configuration description of dynamic multicast interface: Interface Element Description IGMP snooping The switch of IGMP snooping function, options are: Enable;  Disable;  3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 31: Static Filtering

    Static multicast filtering is used to set the forwarding port of static MAC address, one or multiple forwarding ports can be specified. Static MAC Address requests a valid input from user. If the input is a invalid MAC address, a message warning would pop 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 32 Multicast addresses of 0180C20000xx and 01005E0000xx are reserved for the device  or protocol, please don’t use them. IGMP dynamic learning won’t update statically typed multicast address, static  3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 33 3. Tick the check box after “3-”; Step 4 Click “Add”. Step 5 Configured static filtering is displayed in the display frame on the bottom of the page, click “Apply”. Step 6 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 34: Qos

    Ethernet frame header. The 802.1Q label head of 4 bytes has included 2-byte TPID (Tag Protocol Identifier) and 2-byte TCI (Tag Control Information), TPID’s is 0x8100, the following graph has displayed the details of 802.1Q label head, priority field is 802.1p priority. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 35 Queuing mechanism  Enable ToS  Enable CoS  Port priority  Operation Path Open in order: “Main Menu > QoS > QoS Classification”. Interface description Screenshot of QoS Classification interface: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 36 Description: By default, switch would use port priority in place of the 802.1p priority the port comes with when receiving message to control the quality of service the messages deserve. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 37: Cos Mapping

    On the page of “CoS Mapping”, user can configurate mapping between CoS value and priority queues. Operation Path Open in order: “Main Menu > QoS > CoS Mapping”. Interface description Screenshot of QoS Mapping interface: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 38 6. When the CoS value is “5”，choose Medium as the corresponding priority. 7. When the CoS value is “6”，choose High as the corresponding priority. 8. When the CoS value is “7”，choose High as the corresponding priority. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 39: Tos Mapping

    It displays ToS (DSCP) in hexadecimal and decimal format simultaneously. The value in the bracket is decimal. Priority queue Set mapping between ToS value and priority queue, options are as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 40 3. When the “ToS value” is “0x80”~“0xBC”, choose Medium as the corresponding priority. 4. When the “ToS value” is “0xC0”~“0xFC”, choose High as the corresponding priority. Step 3 Click “Apply”. Step 4 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 41: Link Backup

    The working process of STP: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 42 Open in order: “Main Menu > Redundancy > Rapid Ring”. Interface description Initial rapid ring interface as follows: The main element configuration description of initial rapid ring interface: Interface Element Description 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 43 Open in order: “Main Menu > Redundancy > Rapid Ring”. Choose “SW-Ring V3” in the drop-down list of “protocol of redundancy”. Interface description SW-Ring network interface as follows: The main element configuration description of SW-Ring network interface: Interface Element Description 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 44 Some products don’t support Master-slave option, so their ring network is non-master station structure. Enabled Enable or disable the corresponding ring group. Click “rapid ring state” to check the ring state of current ring network group configuration. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 45: Instance: Create Single Ring

    Now introduce the creation process respectively according to different ring network: Create single ring  Create coupling ring  Create chain  Create rapid spanning tree  6.1.1 Instance: create single ring Instance For example: create the following single ring: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 46 Step 6 Set “Port 1” as “01” and “Port 2” as “02” separately. Description: “Port 1” and “Port 2” cannot be set to the same port. Step 7 For Device 100 and 101, choose “Slave” in the drop-down list of “Master-slave” of 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 47: Instance: Create Coupling Ring

    105, 106, 107, 108 and 109 are in Ring 1; ring network ports are Port 1 and Port 2;  single ring; 105 is the master station, others are slave stations. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 48 Configuring Device 100, 101, 102, 103 and 104 in the following steps respectively. Step 1 Choose “Main Menu > Redundancy > Rapid Ring”. Step 2 In the “Settings” area of “Rapid Ring” page, choose “SW-Ring V3” as “Protocol of Redundancy”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 49 Step 7 Choose “2” in the drop-down list of “Coupling Ctrl Port” of “Group 2”. Step 8 Click “Apply”. Enter “Main Menu > System Management > Device Address”. Step 9 On the column of “Device Reboot”, click the button of “Reboot”. Step 10 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 50: Instance: Creating Chain

    100, 101, 102, 103 and 104 are in the ring. The ring network ports are 2 and 3.  Device 100 is the master station, others are slave stations. Device 105 and 106 are in the chain. The ring network ports are 2 and 3.  3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 51 Step 5 For Device 101/102/103/104, choose “Slave” in the drop-down list of “Master-slave” of “Group 1”. Step 6 For Device 100, choose “Master” in the drop-down list of “Master-slave” of “Group 1”. Step 7 Click “Apply”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 52 Step 9 On the column of “Device Reboot”, click the button of “Reboot”. Step 10 End. The port that has been set to port trunking could not be set as rapid ring port. One port  can’t belong to multiple ring networks. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 53: Creating Spanning Tree

    Operation Path Open in order: “Main Menu > Redundancy > Rapid Ring > Protocol of Redundancy > RSTP (IEEE 802.1W/1D)”. Interface description RSTP interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 54 PID value, but the one with greater PID value. The directly connected switch port, options are: Yes;   Auto: adopt negotiation mechanism that could  implement quick conversion of port states. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 55 Root cost The root cost of a switch is the sum of root port cost and the root cost that data packet goes through all switches. The root 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 56: Port Trunking

    Link aggregation adopts the mechanism of backup link, which can improve the stability of link between devices while achieving the goal of increasing link bandwidth. Link aggregation technology mainly has the following three advantages: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 57 Enable or disable trunking configuration. configuration Group Choose trunking group. Port list Check the box of ports that join the trunking group. Processing list Add, edit, delete or apply the configuration of port trunking group. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 58 Setting one port as both ring network port and trunking port is not supported.  Each trunking group should have 2 ports at least, up to 4.  One port can only join a trunking group.  3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 59: Lldp

    TLV(Type/Length/Value) carried by it. After checking, the neighbor information will be saved in the local device, and the aging time of neighbor information in the local device will be set according to the TTL(Time To Live) Value 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 60 Rx only: check the validity of received LLDP and  carried TLV, and configure the ageing time of neighbor device in the local device according to TTL (Time To Live) value in TLV. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 61: Neighbor Information

    Management address can definitely identify a device, which is convenient for the drawing of network topology and network management. Management address is released to public after being packaged in Management Address TLV of LLDP message. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 62: Access Ctrl

    On the page of “Login Settings”, user can configure the login name, password and other parameters information of logging in to WEB configuration page. Operation Path Open in order: “Main Menu > Access control > Login settings”. Interface description Login settings interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 63 DIP switch. Default login name and password of logging in to the WEB configuration interface are “admin”. For instance: create administrator For example: create a new administrator “admin8” and set the management password to “admin8”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 64 1. Choose “1” as “Index” number 2. Choose “administrator” as “access level” 3. Enter “admin8” as “login name” 4. Enter “admin8” as “password” 5. Enter “admin8” as “confirm password”. Step 4 Click “Apply”. Step 5 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 65: Remote Monitoring

    The NMS completes its instructions through interacting with the Agent running on the managed device, and the operation of the MIB on the device end by Agent. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 66 Configure SNMP V1/V2 read-only community name;  Configure SNMP gateway.  Operation Path Open in order: "Main Menu > Remote Monitoring > SNMP Configuration". Interface description Interface screenshot of SNMP configuration as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 67 It will send out alarm during cold or warm start, port offline/online, power on/off. SNMP Trap3 Configure Trap information destination IP address 3. Description: It will send out alarm during cold or warm start, port offline/online, power on/off. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 68: Relay Warning

    Operation Path Open in order: "Main Menu > Remote Monitoring > Relay Warning". Interface description Relay warning interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 69 After enabling power supply alarm, the device will output  alarm signal to hint abnormal operation of power supply when power supply runs abnormally. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 70 Step 4 On the region of "System Events", select "Enable" the "Alarm Setting" of power 1. Step 5 On the region of "Port Events", select "Enable" the "Alarm Setting" of power 1. Step 6 Click “Apply”. Step 7 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 71: Port Statistics

    Operation Path Open in order: “Main Menu > Port Statistics > Frame Statistics”. Interface description Frames statistics interface as follows: Main elements configuration description of received frames statistics interface: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 72 Frames with over 16 times of half duplex flow control attempts are unsuccessful. Collisions Collision number during outputting. Deferred Number of frames with successfully delayed sending. Single Number of successfully output data frames after one time 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 73 Number of successfully output data frames after multiple times collision. OutFCSErr Number of output invalid FCS data frames. Late Number of output frames with the occurrence of collisions after 64 bytes. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 74: Network Diagnosis

    On the “Port Mirror” page, user can enable or configure the correspondence between ingress data mirror and egress data mirror. Operation Path Open in order: “Main Menu > Diagnosis > Mirror”. Interface description Port mirror interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 75 Step 4 In the option of “mirror port”, choose port “1”, “2” and “3”. Step 5 In the option of “collect port”, choose port “4”. Step 6 In the option of “watch direction”, choose “all”. Step 7 Click “Apply”. Step 8 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 76: System Management

    Main elements configuration description of log information interface: Interface Element Description Log record Enable or disable log record. Display Type User can check the information of device booting, connection and operation. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 77: Time Configuration

    System Time The time of the device itself, press “2008-01-01” to start operating after powered on. PC Time PC time of the guest, the time display isn’t relative to the switch. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 78: Device Address

    1 in the IP address and mask is the subnet address, and the rest is the host address. The corresponding mask of Class A address is 255.0.0.0; The 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 79 Reboot the device.  Operation Path Open in order: “Main Menu > Basic Settings > Network & Reboot”. Interface description Device address interface as follows: Main elements configuration description of device address interface: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 80 Step 1 Log in Web configuration page. Step 2 Select “Main Menu > Basic Settings > Network & Reboot”. Step 3 On the “Network Settings” region of displayed page of “Device Management”, select 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 81: System Information

    Device name;  Device description;  Device number;  Contact information.  Operation Path Open in order: “Main Menu > Basic Settings > System Identification”. Interface description System information interface as follows: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 82 “Module” is “ManagedSwitch1”;  “Name” is “IndustrialSwitch”;  “Description” is “8ports”.  Operating steps Step 1 Log in Web configuration page. Step 2 Select “Main Menu > Basic Settings > System Identification”. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 83: File Management

    Configuration column of restore factory defaults setting Load Factory Restore factory defaults of the switch. Description: Default Restore factory defaults will cause all devices to be in the factory status, default IP address is "192.168.1.254". 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 84 Step 7 End. Example: Upload Configuration For example: Upload configuration files to the switch for updating the switch configuration. Operating steps Please prepare the configuration files and then conduct uploading operation. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 85: System Log Off

    Step 2 Select “Main Menu > Basic Settings > System log off”. Step 3 Click “OK” on the displayed page of “System log off”. Step 4 Conduct following operations on the pop-up login dialog box: 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 86 Step 5 Click “OK” Step 6 Alarm information is displayed in the pop-up dialog box of "messages from the webpage", click "OK". Step 7 Login successfully to the WEB interface. Step 8 End. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 87: Faq

    Turn the DIP switch 2 to ON position, and restore default setting after power on again. Why the bandwidth can't be increased after configure Trunking (port aggregation) function? Check whether the port attributes set to Trunking are consistent, such as rate, 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 88: Alarm Problem

    Power indicator isn't bright, what's the reason? Possible reasons include: Not connected to the power socket; troubleshooting, connected to the power socket. Power supply or indicators faults; troubleshooting, change the power supply or device test. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 89 Network cable is disturbed by static electricity or surge; Troubleshooting, change the shielded cable or install a lightning protector. High and low temperature influence; troubleshooting, check the device temperature usage range. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 90: Maintenance And Service

    Users of our company's products could call technical support office for help. Our company has professional technical engineers to answer your questions and help you to solve the product or usage problems ASAP. Free service hotline: +86-400-880-4496 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

  • Page 91: Product Repair Or Replacement

    According to the company's handling procedure; customers should negotiate with our company's technical staff and salesmen to complete the product maintenance, replacement or return. 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.
  • Page 92 User Manual 3onedata Co., Ltd. Address: 3/B, Zone 1, Baiwangxin High Technology Industrial park, Nanshan District, Shenzhen, 518108 China Tel: +86-755-26702668 E-mail: sales@3onedata.com Fax: +86-755-26703485 Website: http://www.3onedata.com 3onedata proprietary and confidential Copyright © 3onedata Co., Ltd.

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