Matrox DigiSuite DigiMix Installation & Reference Manual page 27

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Solutions
q
Ensure that DigiMix has its own unique interrupt (if the system BIOS
permits) or ensure that there are enough interrupts available for each
PCI device in the system.
q
You must be running either Windows NT, version 3.51 with Service
Pack 5 installed or NT version 4.0 with Service Pack 2 installed.
q
If you're using an ALR computer (Evolution and Revolution
models), all PCI slots in the system must have an interrupt assigned
to them—whether they contain a card or not.
Random or erratic operating behavior
The components on all DigiSuite cards are placed very close together
due to the complex nature of the systems. Electronic components
operating under such conditions generate a considerable amount of heat.
It is therefore vitally important to provide adequate ventilation.
q
Make sure your computer system is well ventilated with no
obstructions blocking any openings, especially at the rear of the unit.
q
Avoid operating your DigiMix-equipped computer system in areas
where the temperature is above 86°F (30°C). Do not operate it in
areas with an ambient temperature above 104°F (40°C).
q
Make sure you have at least 32 MB of physical RAM installed on
your system.
Specific operating problems
Bad or no video input/output
q
By default, DigiMix is set up for composite input. If your video signal
quality is poor, run
see if your DigiMix input is set to composite.
q
Ensure that the driver dmixvfx is running. You can do this by running
in your Windows NT Control Panel.
Drivers
q
Inspect the DigiMix input/output cable for broken or bent pins.
Bad or unstable sync
q
The video standard (NTSC or PAL) should match the standard of the
input sync signal. Run
q
Make sure that the DigiMix module board is firmly attached to the
base board.
in your Windows NT Control Panel to
DigiSuite
in your Control Panel.
DigiSuite
Problems and possible solutions
21

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