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Errors
Detergent residue on the
damp washing.
Detergent residue on the dry
laundry.
Home Connect problem
Errors
HomeConnect is not working
correctly.
No connection to the home
network.
Leakage
Errors
Water is leaking out at the wa-
ter inlet hose.
Water is leaking out at the wa-
ter outlet hose.
Cause
Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.
Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.
Cause
Different causes are possible.
Wi-Fi is switched off.
Wi-Fi is activated but a con-
nection to your home network
cannot be established.
Cause
Water inlet hose is not cor-
rectly/securely connected.
The water outlet hose is dam-
aged.
Water outlet hose is not con-
nected correctly.
Troubleshooting en
Troubleshooting
Start the Rinse programme.
▶
Brush out the laundry after washing
▶
and drying.
Troubleshooting
Go to www.home-connect.com.
▶
→ "Activating Wi-Fi on the appliance",
▶
Page 41
Ensure that the home network is
1.
available.
Reconnect the appliance to the home
2.
network.
→ "Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page 39
→ "Connecting the appliance to a
WLAN home network (Wi-Fi) without
WPS function", Page 40
Troubleshooting
Connect the water supply hose cor-
1.
rectly.
→ "Connecting the water inlet hose",
Page 15
Tighten the screw connection.
2.
Replace the damaged water outlet
▶
hose.
Connect the water outlet hose cor-
▶
rectly.
→ "Water outlet connection types",
Page 16
57
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