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en Troubleshooting
Fault
Insufficient cleaning.
Home Connect problem
Fault
HomeConnect is not work-
ing correctly.
No connection to the home
network.
Leakage
Fault
Water is leaking out at the
water inlet hose.
Water is leaking out at the
water outlet hose.
64
Cause
Unsuitable detergent added
to the dispenser of the intelli-
gent dosing system.
Cause
Different causes are pos-
sible.
Wi-Fi is switched off.
Wi-Fi is activated but a con-
nection to your home net-
work cannot be established.
Cause
Water inlet hose is not cor-
rectly/securely connected.
The water outlet hose is
damaged.
troubleshooting
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispenser", Page 41
Check whether the detergent used
1.
is suitable.
→ "Detergents and care products",
Page 36
Drain the dispenser.
2.
→ "Cleaning the detergent drawer",
Page 49
Clean the dispenser.
3.
Refill the dispenser.
4.
→ "Filling the dispenser", Page 41
troubleshooting
Go to www.home-connect.com.
▶
→ "Activating Wi-Fi on the appli-
▶
ance", Page 45
Ensure that the home network is
1.
available.
Reconnect the appliance to the
2.
home network.
→ "Connecting the appliance to a
WLAN home network (Wi-Fi) with
WPS function", Page 43
→ "Connecting the appliance to a
WLAN home network (Wi-Fi)
without WPS function", Page 43
troubleshooting
Connect the water supply hose cor-
1.
rectly. Connecting the water inlet
hose
Tighten the screw connection.
2.
Replace the damaged water outlet
▶
hose.
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