Table of Contents
Related Manuals for Siemens WM14VPH3GB
Summary of Contents for Siemens WM14VPH3GB
- Page 1 Washing machine WM14VPH3GB User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
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Page 2: Table Of Contents
Table of contents 1 Safety .......... 4 10 Before using for the first time........ 33 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 33 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 34 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 34 1.6 Safe cleaning and mainten-... - Page 3 14 Childproof lock...... 41 18 Troubleshooting....... 56 14.1 Activating the childproof 19 Transportation, storage and lock ......... 41 disposal ........ 65 14.2 Deactivating the childproof 19.1 Removing the appliance .. 65 lock ......... 42 19.2 Inserting the transit bolts.. 65 15 Home Connect ...... 42 19.3 Using the appliance again .. 66 15.1 Connecting the appliance 19.4 Disposing of old appliance .. 66...
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Page 4: Safety
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡... -
Page 5: Safe Installation
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. - Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
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Page 7: Safe Use
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains. - Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
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Page 9: Safe Cleaning And Maintenance
Safety en CAUTION ‒ Risk of injury! This appliance runs programmes that use active oxygen. Active oxygen can cause eyes to water and irritate the mucosa. ▶ Do not open the appliance door using the emergency release if a programme is running with active oxygen. ▶... - Page 10 en Safety WARNING ‒ Risk of poisoning! Poisonous fumes may be given off if you use cleaning agents that contain solvents. ▶ Do not use cleaning agents that contain solvents.
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Page 11: Preventing Material Damage
Preventing material damage en Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly. -
Page 12: Environmental Protection And Saving Energy
en Environmental protection and saving energy Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy. -
Page 13: Installation And Connection
Installation and connection en Note: If Wi-Fi is activated, the appli- Remove any packaging and pro- ance will not switch itself off automat- tective covers completely from the ically. appliance. For the environmentally friendly disposal of the packaging materi- Installation and connection 4 Installation and con- als, observe the information on the topic of... -
Page 14: Contents Of Package
en Installation and connection 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶... -
Page 15: Removing The Transit Bolts
Installation and connection en ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split. -
Page 16: Connecting The Appliance
en Installation and connection Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves. -
Page 17: Aligning The Appliance
Installation and connection en Connect the water inlet hose. Note: Observe the draining heights. The maximum draining height is 100 cm. Drainage into a Secure the con- siphon nection point with a (24–40 mm) hose clamp. Drainage into a Fix and secure washbasin the water outlet Connect the water inlet hose to a using an elbow. -
Page 18: Connecting The Appliance To The Electricity Supply
en Installation and connection Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height. -
Page 19: Familiarising Yourself With Your Appliance
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. -
Page 20: Detergent Drawer
en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 39 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡... -
Page 21: Display
Display en Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed. - Page 22 en Display Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 42 Blood The stain type is activated.
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Page 23: Buttons
Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection Description Start/Reload ¡ Start Start, cancel or pause the pro- gramme. - Page 24 en Buttons Button Selection Description Remote Start ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu opens.
- Page 25 Programmes en Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse – varioSpeed Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
- Page 26 en Programmes Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse – varioSpeed Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
- Page 27 Programmes en Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse – varioSpeed Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
- Page 28 en Programmes – Less Ironing – – – Prewash Spin Speed (Rinse – Hold) – – Extra Rinse – – – – – – varioSpeed Max. spin speed 1400 1400 (rpm) – – Max. temperature (°C) Max. load (kg)
- Page 29 Programmes en – Less Ironing – Prewash Spin Speed (Rinse – Hold) – Extra Rinse – – varioSpeed Max. spin speed 1200 (rpm) – Max. temperature (°C) Max. load (kg)
- Page 30 en Programmes – Less Ironing – Prewash Spin Speed (Rinse – Hold) – Extra Rinse – varioSpeed Max. spin speed – (rpm) – Max. temperature (°C) Max. load (kg)
- Page 31 Programmes en – – Less Ironing – – Prewash Spin Speed (Rinse Hold) Extra Rinse – – – varioSpeed Max. spin speed 1400 1200 (rpm) Max. temperature (°C) Max. load (kg)
- Page 32 en Programmes Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse varioSpeed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Page 33: Accessories
Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance. -
Page 34: Laundry
en Laundry Pour washing powder into com- Laundry 11 Laundry partment II. To remove odours, you can also Laundry simply freshen up fabrics using act- ive oxygen. 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely. -
Page 35: Sorting Laundry
Laundry en – Do not rub fresh stains but dab – Description of the programmes them with soapy water → Page 25 – Separate items of laundry and – Whites shake them out, or observe the – Colours programme description Wash new coloured items separately the first time you wash them. -
Page 36: Care Symbols On The Care Labels
en Detergents and care products 11.5 Care symbols on the care labels Washing care symbols Symbol Washing process Recommended pro- gramme Normal Cotton Gentle Easy-Care Particularly gentle Delicates/Silk for washing by hand Hand wash Wool Not suitable for machine-washing –... -
Page 37: Detergent Dosage
Detergents and care products en Detergent Fabrics Pro- Temperature gramme Detergent for delic- Delicate fine textiles, Delicates/ From cold up to ates silk or viscose Silk 40 °C Detergent for wool- Wool Wool From cold up to lens 40 °C Tip: Visit www.cleanright.eu to find further information on detergents, care products and cleaning agents for domestic use. -
Page 38: Basic Operation
en Basic operation 13.3 Adjusting the pro- Basic operation 13 Basic operation gramme settings Basic operation Requirement: A programme has 13.1 Switching on the appli- been set. ance → "Setting a programme", Page 38 Adjust the programme settings. Press ▶ ▶ → "Programmes", Page 25 Note: The programme settings are not saved permanently for the pro- gramme. -
Page 39: Using A Measuring Aid For Liquid Detergent
Basic operation en Insert the detergent drawer. 13.5 Using a measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid. Pull out the detergent drawer. 13.6 Use the measuring aid for liquid detergent To add liquid detergent, you can use a measuring aid in the detergent drawer. -
Page 40: Adding Detergent And Care Product
en Basic operation Push in the detergent drawer. 13.9 Soaking laundry Note: No additional detergent is re- 13.7 Adding detergent and quired. The washing solution is then care product used for washing. Notes Start the programme. ¡ Please read the information in the To pause the programme, after ap- Safety → Page 4 and Preventing prox. -
Page 41: Resuming The Programme When The Programme Status Is Rinse Hold
Childproof lock en The appliance door remains 13.14 Switching off the appli- locked for safety reasons if the ance temperature and water levels are high. Press – If the temperature is high, start the Rinse programme. – If the water level is high: Start the Spin or Drain programme. -
Page 42: Deactivating The Childproof Lock
en Home Connect a The display shows Tips ¡ Please consult the documents sup- a The controls are locked. plied by Home Connect. a The childproof lock remains active ¡ Please also follow the instructions even after the appliance has been in the Home Connect app. switched off. -
Page 43: Homeconnect
Home Connect en flashes in the display. a The appliance now sets up its own Wi-Fi network with the name (SSID) HomeConnect. If the display shows Err, the appli- ance is not connected to the home network. Check whether your appliance is ‒... -
Page 44: Connecting The Appliance To The Home Connect App
en Home Connect Carry out the steps in the 15.4 Connecting the appli- Home Connect app to connect the ance to the energy man- appliance. ager a If the display shows and lights up permanently, the appliance is If you connect the appliance to the connected to the home network. -
Page 45: Activating Wi-Fi On The Appliance
Home Connect en Requirement: The smart energy sys- Press Start/Reload repeatedly until tem (energy manager) cannot start the display shows On. your appliance until it is connected to a Wi-Fi is activated. the appliance. Note: If Wi-Fi is activated, the appli- Set the programme you require. ance will not switch itself off automat- Press - Ready In + to set the re- ically. -
Page 46: Remote Diagnostics
en Home Connect Set the programme to position 5. ¡ Security certificate of the Wi-Fi communication module (to ensure a The display shows rES. a secure data connection). Press Start/Reload. ¡ The current software and hardware a The display shows YES. version of your appliance. Press Start/Reload. -
Page 47: Basic Settings
Basic settings en Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) -
Page 48: Changing The Basic Set- Tings
en Cleaning and servicing 16.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to... -
Page 49: Descaling
Cleaning and servicing en Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and 17.4 Descaling... -
Page 50: Cleaning The Drain Pump
en Cleaning and servicing Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 11 sections to ensure that you use the appliance safely. - Page 51 Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 11 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
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Page 52: Cleaning The Intake Opening In The Rubber Gasket
en Cleaning and servicing Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled. -
Page 53: Clean The Water Inlet Filters
Cleaning and servicing en Disconnect the appliance's mains 17.8 Clean the water inlet fil- plug from the power supply. ters. Loosen the hose clamp and care- fully remove the water outlet hose. Emptying the water inlet hose Turn off the tap. Set a programme, except for Rinse, Spin or Drain. - Page 54 en Cleaning and servicing Clean the filter with a small brush. Disconnect the hose from the rear of the appliance. Connect the water inlet hose and check for leaks. Use pliers to remove the filter. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in...
- Page 55 Cleaning and servicing en Connect the hose and check for leaks.
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Page 56: Troubleshooting
en Troubleshooting Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶... - Page 57 Troubleshooting en Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 50 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 48 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 50 ▶...
- Page 58 en Troubleshooting Fault Cause and troubleshooting All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 67 The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶...
- Page 59 Troubleshooting en Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 65 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
- Page 60 en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
- Page 61 Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
- Page 62 en Troubleshooting Fault Cause and troubleshooting Loud noises during Secure the appliance feet. Aligning the appliance ▶ the spin cycle. Transit bolts have not been removed. Removing the transit bolts ▶ Persistent, quiet whirr- Active oxygen treatment is active. ing fan noise. Not a fault –...
- Page 63 Troubleshooting en Fault Cause and troubleshooting The spin result is not The unbalanced load detection system has interrupted satisfactory. The laun- the spin cycle because the laundry is unevenly distrib- dry is too wet/too uted. damp. Redistribute the laundry in the drum. ▶...
- Page 64 en Troubleshooting Fault Cause and troubleshooting Water is leaking out at Connect the water outlet hose correctly. Water out- ▶ the water outlet hose. let connection types Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 48 ▶...
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Page 65: Transportation, Storage And Disposal
Transportation, storage and disposal en Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 50 Requirement: The drain pump is Detach the hoses. empty. → Page 50 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶... -
Page 66: Using The Appliance Again
en Transportation, storage and disposal Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. -
Page 67: Customer Service
Customer Service en Make a note of your appliance's de- Customer Service 20 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service. - Page 68 en Consumption values Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
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Page 69: Technical Specifications
2014/53/EU. ¡ Maximum: A detailed RED Declaration of Con- 1000 kPa formity can be found online at (10 bar) www.siemens-home.bsh-group.com among the additional documents on Length of the wa- 150 cm the product page for your appliance. ter inlet hose Length of the wa- 150 cm... - Page 70 en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
- Page 72 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001552824* 9001552824 (010317)