Siemens WM14VPH4GB User Manual And Installation Instructions

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Washing machine
WM14VPH4GB
en
User manual and installation instructions
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Siemens Home Appliances

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Summary of Contents for Siemens WM14VPH4GB

  • Page 1 Washing machine WM14VPH4GB User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    For further information, please refer to the Digital User Guide. Table of contents 1 Safety ..........   4 7 Display ........   20 1.1 General information.... 4 8 Buttons ........   22 1.2 Intended use....... 4 1.3 Restriction on user group... 4 9 Programmes .......    24 1.4 Safe installation ...... 5 10 Accessories......
  • Page 3 14 Childproof lock......   32 20 Customer Service.....    51 14.1 Activating the childproof 20.1 Product number (E-Nr.) and lock ......... 32 production number (FD).. 51 14.2 Deactivating the childproof 21 Consumption values....   53 lock ......... 32 22 Technical specifications..   54 15 Home Connect ......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
  • Page 12: Installation And Connection

    en Installation and connection Replace the accessories in ques- ▶ Installation and connection 4 Installation and con- tion before operating the appli- ance. nection → "Accessories", Page 28 Installation and connection Note: The appliance has been tested 4.1 Unpacking the appliance at the factory to check it is in working order.
  • Page 13 Installation and connection en 4.4 Removing the transit Installation loca- Requirements tion bolts Base Secure the appli- The appliance is secured for trans- ance with fixing portation using transit bolts on the brackets rear of the appliance. → Page 28. Note: Keep the transit bolt screws and the sleeves in a safe place for fu- ture transport → Page 50.
  • Page 14: Connecting The Appliance

    en Installation and connection Pull the power cable out of the Press down on the 4 cover caps. holder. 4.5 Connecting the appliance Remove the 4 sleeves. Connecting the water inlet hose Connect the water inlet hose. Put on the 4 cover caps. Connect the water inlet hose to a tap (26.4 mm = 3/4").
  • Page 15: Aligning The Appliance

    Installation and connection en Water outlet connection types 4.6 Aligning the appliance This information is intended to help In order to reduce noise and vibra- you to connect this appliance to the tion and to prevent the appliance water outlet. from moving, align the appliance cor- rectly.
  • Page 16: Connecting The Appliance To The Electricity Supply

    en Installation and connection Screw the lock nuts tightly against the housing using a WAF 17 wrench. In doing so, hold the foot tight and do not adjust its height. 4.7 Connecting the appliance to the electricity supply Insert the mains plug of the appli- ance's power cable in a socket nearby.
  • Page 17: Familiarising Yourself With Your Appliance

    Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 18: Detergent Drawer

    en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 30 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
  • Page 19: Before Using For The First Time

    Before using for the first time en Start the first wash cycle or press Before using for the first time 6 Before using for the to switch off the appliance. → "Basic operation", Page 29 first time Prepare the appliance for use. Before using for the first time 6.1 Starting an empty wash- ing cycle Your appliance was inspected thor-...
  • Page 20: Display

    en Display Display 7 Display The display shows the current settings, options or relevant information. Display Display Designation More information 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time → "Buttons", Page 22 9,0 kg Recommended The maximum load capacity for the selec- load...
  • Page 21 Display en Display Designation More information Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 32 Blood The stain type is activated. Grass The stain type is activated.
  • Page 22: Buttons

    en Buttons Buttons 8 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for . Button Selection More information Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
  • Page 23 Buttons en Button Selection More information Extra Rinse ¡ Activate Activate or deactivate an additional rinse cycle. ¡ Deactivate Recommended for particularly sensit- ive skin or in regions with very soft water. Less Ironing ¡ Activate Activate or deactivate the reduced creasing programme. ¡...
  • Page 24: Programmes

    en Programmes Programmes 9 Programmes Programmes Note: The laundry's care labels provide you with additional information about programme selection. Care symbols on the care labels Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen or blended fabrics. Also suitable as a short programme for normally soiled laundry when you activate varioSpeed ...
  • Page 25 Programmes en Programme Description Max. load (kg) Easy Care Wash items made from synthetic or blended fab- rics. Programme setting: ¡ Max. 60 °C ¡ Max. 1200 rpm Mixed Fabrics Wash items made from cotton, linen, or synthetic or blended fabrics. Suitable for lightly soiled laundry.
  • Page 26: Laundry

    en Programmes Programme Description Max. load (kg) Outdoor Wash all-weather and outdoor clothing with mem- brane technology and water-resistant equipment. Use a detergent for outdoor fabrics. Do not use fabric softener. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Drum Clean Cleaning and caring for the drum.
  • Page 27 Programmes en Programme Description Max. load (kg) In this programme, you can select the intensity of the active oxygen treatment. → "Buttons", Page 22 activated varioSpeed ...
  • Page 28: Preparing The Laundry

    QR code in the table of – Tie cloth belts, apron strings, contents or on www.siemens- home.bsh-group.com . etc. together or use a laundry bag. To remove odours, you can also –...
  • Page 29: Detergents And Care

    Detergents and care products Notes The switch-on process takes a few ¡ More detailed instructions for use seconds. can be found on www.siemens- home.bsh-group.com or by scan- Note: The lighting for the drum goes ning the QR code on the title page out automatically.
  • Page 30: Using A Measuring Aid For Liquid Detergent

    en Basic operation Close the door. Slide the measuring aid forwards. Ensure that there is no laundry trapped in the door. 13.5 Using a measuring aid for liquid detergent If you order the measuring aid as an accessory, you must use the measur- ing aid.
  • Page 31: Starting The Programme

    Basic operation en Add or remove laundry. 13.8 Starting the programme Close the appliance door. Note: If you want to change the time Press Start/Reload. until the programme ends, set the "Ready in" time first. 13.11 Cancelling the pro- Press Start/Reload. ▶ gramme a The drum rotates and load detec- Note: If you cancel a programme tion takes place.
  • Page 32: Switching Off The Appli- Ance

    Leave the appliance door and de- in the digital instruction manual by tergent drawer open so that resid- scanning the QR code in the table of ual water can evaporate. contents or on www.siemens- home.bsh-group.com . The Home Connect services are not Childproof lock 14 Childproof lock available in every country.
  • Page 33: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Func- Tion

    Home Connect  en If the appliance is not connected Notes ¡ Please note the safety precautions to the Wi-Fi home network, the dis- in this instruction manual and play shows Err. make sure that they are also ob- Check whether the appliance is ‒...
  • Page 34: Connecting The Appliance To The Home Connect App

    en Home Connect Connect the mobile device to the Press Start/Reload. HomeConnect Wi-Fi network and a The appliance connects to the enter the Wi-Fi password (key) Home Connect app. HomeConnect. Once your appliance is displayed a Your mobile device connects to in the Home Connect app, carry the appliance.
  • Page 35: Resetting The Appliance Network Settings

    Home Connect  en If you open the appliance door, the 15.6 Resetting the appliance function is automatically deactiv- network settings ated. Press and hold Remote Start  lights up. a Remote Start  at least 3 seconds. Note: To deactivate the function, Set the programme to position 5. press Remote Start  . a The display shows rES.
  • Page 36: Cleaning And Servicing

    Basic settings meet your needs. Note: You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www.siemens- home.bsh-group.com . Cleaning and servicing 17 Cleaning and servi- cing Pull out the insert upwards.
  • Page 37: Cleaning The Drain Pump

    Cleaning and servicing en Clean the detergent drawer and in- 17.3 Cleaning the drain pump sert with water and a brush, and Clean the drain pump in the event of then dry them. faults, e.g. blockages or rattling noises. Emptying the drain pump Turn off the water tap.
  • Page 38 en Cleaning and servicing Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Requirement: The drain pump is ures, the detergent solution gets empty.
  • Page 39: Cleaning The Intake Opening In The Rubber Gasket

    Cleaning and servicing en Clean the interior, the thread on Screw the pump cap as far as it the pump cap and the pump hous- will go. ing. 90° The handle on the pump cap must The pump cap is comprised of two be in a vertical position.
  • Page 40 en Cleaning and servicing Remove any blockages from the intake opening. Note: Do not use any sharp or poin- ted objects.
  • Page 41: Troubleshooting

    Troubleshooting en Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 42 en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" The pump cap is not fully screwed in. Ensure that the pump cap is screwed in all the way ▶ into the appliance. The handle on the pump cap must be in a vertical position. "E:36 / -25 / -26"...
  • Page 43 Troubleshooting en Fault Cause and troubleshooting lights up. Press Start/Reload to start the programme. flashes. Door is not closed. Close the door. Press Start/Reload to start the programme. All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 51 "E:30/-20"...
  • Page 44 en Troubleshooting Fault Cause and troubleshooting The door cannot is activated. be opened. Continue the programme by selecting Spin or ▶ Drain and pressing Start/Reload. → "Resuming the programme when the programme status is Rinse Hold", Page 31 The temperature is too high. Wait until the temperature has dropped. ▶...
  • Page 45 Troubleshooting en Fault Cause and troubleshooting The water is not drain- Remove any unapproved extensions from the water ▶ ing. hose. Connecting the appliance Water is not flowing You have not pressed Start/Reload. in. Detergent is not Press Start/Reload. ▶ being dispensed. The filters in the water inflow are blocked.
  • Page 46 en Troubleshooting Fault Cause and troubleshooting Vibrations and move- Appliance is not correctly aligned. ment of the appliance Aligning the appliance ▶ whilst spinning. The appliance feet are not fixed. Secure the appliance feet. Aligning the appliance ▶ Transit bolts have not been removed. Removing the transit bolts ▶...
  • Page 47 Troubleshooting en Fault Cause and troubleshooting The spin programme Note: Where possible, mix large and small items in does not start. the drum. Different sized items of laundry distribute themselves better during the spin cycle. Start the Spin programme. ▶ Rushing, hissing Water is flushed under pressure into the detergent noise.
  • Page 48 en Troubleshooting Fault Cause and troubleshooting The spin result is not Less Ironing is activated. satisfactory. The laun- Select the programmes that are suitable for the ▶ dry is too wet/too type of fabric. damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
  • Page 49 Troubleshooting en Fault Cause and troubleshooting No connection to the Reconnect the appliance to the home network. home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 33 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 33 Water is leaking out at Water inlet hose is not correctly/securely connected.
  • Page 50: Emergency Release

    19.1 Removing the appliance → "Before using for the first time", Note: More detailed instructions for Page 19. use can be found on www.siemens- home.bsh-group.com or by scanning the QR code on the title page of this user manual. Turn off the water tap.
  • Page 51: Disposing Of Old Appliance

    Customer Service en 19.4 Disposing of old appli- Customer Service 20 Customer Service ance If you have any queries on use, are Customer Service Valuable raw materials can be re- unable to rectify faults on the appli- used by recycling. ance yourself or if your appliance needs to be repaired, contact Cus- WARNING tomer Service.
  • Page 52 en Customer Service Make a note of your appliance's de- tails and the Customer Service tele- phone number to find them again quickly.
  • Page 53 Consumption values en Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 54 Directive 2014/53/ standby mode (Wi-Fi): 1,50 W A detailed RED Declaration of Con- formity can be found online at Water pressure ¡ Minimum: www.siemens-home.bsh-group.com 100 kPa among the additional documents on (1 bar) the product page for your appliance. ¡ Maximum: 1000 kPa (10 bar)
  • Page 55 2.4 GHz band (2400–2483.5 MHz): requirements. Max. 100 mW A detailed Declaration of Conformity 5 GHz band (5150–5350 MHz + can be found online at www.siemens- 5470–5725 MHz): Max. 100 mW home.bsh-group.com/uk/ among the additional documents on the product page for your appliance. UK (NI) 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 56 Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001612358* 9001612358 (010823)

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