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en Troubleshooting
Errors
Loud noises during the spin
cycle.
Persistent, quiet whirring fan
noise.
Banging noises, rattling in the
drain pump.
Slurping, rhythmical suction
noise.
Problem with results
Errors
Creasing.
Detergent or fabric softener
drips off the seal and collects
on the door or in the seal fold.
The spin result is not satisfact-
ory. The laundry is too wet/too
damp.
56
Cause
Appliance is not correctly
aligned.
The appliance feet are not
fixed.
Transit bolts have not been re-
moved.
Active oxygen treatment is
active.
Foreign bodies have got into
the drain pump.
The drain pump is active, the
detergent solution is pumped
out.
Cause
The spin speed is too high.
The load is too large.
The wrong programme is se-
lected for the type of fabric.
Too much detergent/fabric
softener in the detergent
drawer.
A low spin speed is selected.
Less Ironing is activated.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
Troubleshooting
→ "Aligning the appliance", Page 16
▶
Secure the appliance feet.
▶
→ "Aligning the appliance", Page 16
→ "Removing the transit bolts",
▶
Page 14
Not a fault – normal operating noise.
▶
→ "Cleaning the drain pump",
▶
Page 46
Not a fault – normal operating noise.
▶
Troubleshooting
The next time you run a wash cycle,
▶
set a lower spin speed.
The next time you run a wash cycle,
▶
reduce the amount of laundry being
loaded.
Select the programmes that are suit-
▶
able for the type of fabric.
→ "Programmes", Page 22
When dosing the detergent and fabric
▶
softener, observe the marking in the
detergent drawer and do not dose
above this.
The next time you run a wash cycle,
▶
set a higher spin speed.
Select the programmes that are suit-
▶
able for the type of fabric.
→ "Programmes", Page 22
Redistribute the laundry in the drum.
▶
Note: Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
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