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en Troubleshooting
Problem with results
Fault
Creasing.
Detergent or fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
The spin result is not satis-
factory. The laundry is too
wet/too damp.
Detergent residue on the
damp washing.
Detergent residue on the dry
laundry.
Home Connect problem
Fault
HomeConnect is not work-
ing correctly.
No connection to the home
network.
58
Cause
The spin speed is too high.
The load is too large.
The wrong programme is se-
lected for the type of fabric.
Too much detergent/fabric
softener in the detergent
drawer.
A low spin speed is selected.
Less Ironing
is activ-
ated.
The unbalanced load detec-
tion system has interrupted
the spin cycle because the
laundry is unevenly distrib-
uted.
Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.
Detergents may contain wa-
ter-insoluble substances that
deposit on the laundry.
Cause
Different causes are pos-
sible.
Wi-Fi is switched off.
troubleshooting
The next time you run a wash cycle,
▶
set a lower spin speed.
The next time you run a wash cycle,
▶
reduce the amount of laundry being
loaded.
Select the programmes that are
▶
suitable for the type of fabric.
→ "Programmes", Page 26
When dosing liquid detergent and
▶
fabric softener, observe the mark-
ing in the detergent drawer and do
not dose above this.
The next time you run a wash cycle,
▶
set a higher spin speed.
Start the Spin programme.
▶
Select the programmes that are
▶
suitable for the type of fabric.
→ "Programmes", Page 26
Redistribute the laundry in the
▶
drum.
Note: Where possible, mix large and
small items in the drum. Different sized
items of laundry distribute themselves
better during the spin cycle.
Start the Spin programme.
▶
Start the
Rinse programme.
▶
Brush out the laundry after washing
▶
and drying.
troubleshooting
Go to www.home-connect.com.
▶
→ "Activating Wi-Fi on the appli-
▶
ance", Page 44
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