Technical Support; Warranty And Product Registration - Minolta Dimage Scan Elite II Hardware Manual

T
ROUBLESHOOTING

Technical support

Please contact your dealer for information regarding installation, USB or IEEE 1394 interface rec-
ommendations, or application compatibility. If your dealer is unable to help you, contact an author-
ized Minolta service facility. Please have the following information ready when calling Minolta
technical support:
1. The name and model of your computer.
2. The available application RAM.
3. Other connected IEEE 1394 or USB devices.
4. DiMAGE Scan Utility version number. The version number is displayed by placing the mouse
pointer on the status bar in the main window.
5. A description of the problem.
6. Any message that appears on the screen when the problem occurs.
7. The frequency of occurrence.

Warranty and product registration

Please take the time to fill in the warranty and product registration card. Technical support, scan-
ner software upgrades, and product information is available when the product is registered.
Minolta History
On February 20th, 1962, John Glenn became the first American to orbit the Earth. On
board his Friendship 7 spacecraft was a Minolta Hi-matic camera to record that historic
event. The 4 hour, 55 minute, and 23 second flight orbited the Earth three times at an aver-
age speed of 28,000 kph (17,500 mph).
Mr. Glenn visited our Sakai camera factory in Japan on May
24th, 1963 to plant a palm tree to celebrate the occasion. The
palm tree is still in the courtyard of the factory and stands over
eight meters tall (26ft).
The camera? It was not lost. It is on display at the Smithsonian
Institution's National Air and Space Museum in
Washington D.C. This and other objects from John
Glenn's Friendship 7 Mercury flight can be found in
galley 210, "Apollo to the Moon."
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