Technical Support; Warranty And Product Registration - Minolta Dimage Scan Multi Pro Hardware Manual

T
ROUBLESHOOTING

Technical support

Please contact your dealer for information regarding installation, SCSI or IEEE 1394 interface rec-
ommendations, or application compatibility. If your dealer is unable to help you, contact an author-
ized Minolta service facility listed on the back cover. Please have the following information ready
when calling Minolta technical support:
1. The name and model of your computer.
2. The available application RAM.
3. Other connected IEEE 1394 or SCSI devices.
4. DiMAGE Scan Utility version number. The version number is displayed by placing the mouse
pointer on the status bar in the main window.
5. A description of the problem.
6. Any message that appears on the screen when the problem occurs.
7. The frequency of occurrence.

Warranty and product registration

Please take the time to fill in the warranty and product registration card. Technical support, scan-
ner software upgrades, and product information are available when the product is registered.
Image data sheet
On the following page you find a data sheet.
Keeping records when scanning is important. It allows for results to be reproduced as well as a
good reference for settings when new images are scanned. Records are also a useful learning
tool; they document both successes and failures.
The data sheet may be copied and used to record scanner settings.
Details on the film, exposure, and any special filters or processing used can be noted.
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