Konica Minolta Magicolor 2300 DL User Manual page 116

Symptom
There are
toner
smudges on
the back side
of the page
(whether or
not it has
been
duplexed).
Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.
Image
defects.
106
Cause
The paper transport
rollers may be dirty.
The media path is
dirty with toner.
One or more of the
toner cartridges are
defective.
The OPC drum
cartridge is defective.
The laser lens cover
may be dirty.
The toner cartridge is
damaged.
The OPC drum
cartridge is damaged.
The laser lens cover
is dirty.
The toner cartridge is
leaking.
The toner cartridge is
damaged.
The OPC drum
cartridge is damaged.
Solving Problems with Printing Quality
Solution
Clean the paper transport, pressure,
and fuser oil rollers.
If you think the transport roller should
be replaced, contact Technical
Support with the error information. See
the Service & Support Guide for a list
of sources of service and support in
the Americas. The most up-to-date
worldwide information can be found at
www.konicaminolta.net/printer/.
Print several blank sheets and the
excess toner should disappear.
Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Engine/Replace Toner menu).
Remove the OPC drum cartridge and
check for damage. If it is damaged,
replace the OPC drum cartridge and
waste toner bottle.
Check to see if the laser lens cover is
dirty. If necessary, clean it with a clean
soft cloth.
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
Replace the OPC drum cartridge and
waste toner bottle.
Clean the laser lens cover with a soft,
dry cloth.
Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Engine/Replace Toner menu).
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
Replace the OPC drum cartridge and
waste toner bottle.