Pre-Installation - Clean Water Systems J-PRO-22 Alum Installation & Start?Up Manual

If your pump fails under warranty, please call or email our office to obtain a Returns Good Authorization
Number before sending us back the pump for repair or replacement under the warranty. No returns can
be accepted without an RGA number.
The Warranty covers repair and/or replacement of the metering pump but not shipping costs.
While defects are rare, we do our best to respond to warranty returns fast as we can. Please allow 3 to 5
business days after pump has been returned for your pump to be repaired or a new one supplied under
the warranty agreement.
Shipping charges are not covered under warranty. A flat fee of $9.95 each way will be charged for
ground shipping (continental US). Any expedited shipping (overnight, 2-day, etc.) is the customer's
responsibility.
Conditions Not Covered by the Warranty:
Power surges or outages that cause pump failure are not covered under warranty.
Surge protection is strongly recommended. If a pump is returned for warranty replacement and the
cause of failure is determined to be from a voltage spike, the pump does not qualify for replacement.
This is the leading cause of failure. Pump failure during, or because of, power failure is not covered
under warranty.
This pump is intended for indoor use only. The pump must never be exposed to freezing
temperatures, direct sunlight, or rain. If the cause of failure is determined to be from
exposure to any of these environments, the pump does not qualify for replacement and
will not be covered under warranty.
For Returns Contact Clean Water Systems & Stores Inc. 2806-A Soquel Ave Santa Cruz, CA 95062831-
462-8500 support@cleanwaterstore.com

Pre-Installation

1. Review your packing list and make sure you have received all the parts before beginning installation.
2. If you turn off the water to the house and you have an electric water heater, shut off the power to the
water heater before beginning installation in case water heater is accidentally drained.
3. Pick a suitable location for your Alum injection system on a dry level spot where it won't be exposed
to freezing temperatures or direct sunlight. Maximum line pressure is 100 PSI.
4. Get all plumbing parts together before beginning installation.
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