Watchguard AP332CR Hardware Manual page 12

LED Color
Flashing Red or
Orange
(Slow: 2
seconds)
Solid Blue
Flashing Blue
Access Point Firmware 1.1.4-0 and Lower
Wi-Fi in WatchGuard Cloud access points that run firmware 1.1.4-0 and lower have basic
LED indicators that can show if the device is successfully connected to WatchGuard Cloud.
If the access point remains in the same state for a long period of time without a solid blue LED
indicator status, there might be a network issue, activation or feature key issue, or a problem with your
WatchGuard Cloud account.
Check the following table for the status of the LED indicators and how to troubleshoot the issue.
WatchGuard Technologies, Inc.
Status Troubleshooting
For service providers, make sure you have allocated the
n
access point from your inventory to a subscriber
account. For more information, see
Allocation.
Make sure you have added the access point to your
n
WatchGuard Cloud subscriber account. For more
information, see
Cloud.
If the access point remains in this state:
Connection to
WatchGuard
Make sure the access point can connect to
n
Cloud servers
*.watchguard.com for WatchGuard Cloud management
connections and is not blocked by a firewall or other
network device.
Make sure you do not have an expired MSSP license for
n
the access point.
Check the access point allocation status to see whether
n
the device was deallocated from the subscriber account.
Successfully Device is online and connected to WatchGuard Cloud.
connected to
WatchGuard
Cloud
Flash LED LED flashes blue for 60 seconds for identification.
action from
WatchGuard
Cloud
WatchGuard AP332CR Hardware Guide
Access Point
Add an Access Point to WatchGuard
12