Watchguard AP332CR Hardware Manual page 11

WatchGuard AP332CR Hardware Guide
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11
Status Troubleshooting
If the access point remains in this state, the access point
Device is
processes might not have started, or there might be an issue
booting
with the access point firmware.
Disconnect and reconnect power to reboot the access
n
point to see whether the device connects.
Try to log in to the access point command line interface
n
(CLI) to check the device status, current firmware
version, and run diagnostic tests. For more information,
see
If the access point remains in this state:
Validate
access point
Make sure you have activated your access point with a
n
activation and
valid device serial number and license key in your
download
WatchGuard account. The license key must be for a
feature key WatchGuard Standard or USP Wi-Fi license for Wi-Fi in
WatchGuard Cloud.
Make sure the access point is connected to the network
n
and has received an IP address from DHCP.
Make sure the access point can connect to
n
*.watchguard.io for product activation and feature key
updates.
If you set up an access point behind a firewall that
n
performs inspection on HTTPS traffic, you must add
*.watchguard.io to the content inspection exception /
bypass list to enable the access point to receive a
feature key from WatchGuard servers. On the
WatchGuard Firebox, this is enabled by default for
cloud-managed Fireboxes in WatchGuard Cloud.
Use the access point command line interface (CLI) to
n
check the feature key status, download a feature key,
and run diagnostic tests. For more information, see
Access Point Command Line
If the access point remains in this state:
WatchGuard
Cloud device
Make sure access point can connect to
n
registration
*.watchguard.com for WatchGuard Cloud device
registration.
Access Point Command Line
WatchGuard Technologies, Inc.
Interface.
Interface.