Warranty; Product Returns; Your Contact At Bwt - BWT Perla Installation And Operating Manual

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Warranty

If the product malfunctions during the warranty period, please contact your contract partner, the installa-
tion company, and indicate the model type and production number (see specifications or the type plate
on the unit).
Non-compliance with the installation conditions and the responsibilities of the operator, as well as improper
use leads to the loss of warranty and exclusion of liability.
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Product returns

Product returns will not be processed without a return number (RMA no.). In Germany, call our after-sales
service in Schriesheim to receive a return number.
Unauthorised returns of goods will not be accepted by BWT. Please always contact your contract partner
first.
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Your contact at BWT

You can reach us at the following number:
Service acceptance
Monday to Thursday:
Friday:
+49 6203 7373
6:30 a.m. to 6:00 p.m.
6:30 a.m. to 4:00 p.m.
EN
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