BWT Perla Installation And Operating Manual
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Summary of Contents for BWT Perla
- Page 1 Installation and operating manual EN BWT Perla Duplex softening unit Changes reserved!
- Page 2 Thank you very much for the confidence that you have Table of Contents Page 3 shown in us by purchasing a BWT appliance.
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Page 3: Table Of Contents
Registration without a GSM connection 1.9 Definitions LAN connection List of supplied parts Wi-Fi connection Activating your BWT product Intended use BWT Best Water Home App Proper use Remote operation Foreseeable misuse Fault during start-up Other applicable documentation Fault during operation... -
Page 4: Safety Instructions
This documentation is intended for operators, installers without training from BWT, installers with Nevertheless, it can pose a risk of personal injury training from BWT (e.g. drinking water specialists), or property damage if you do not observe this and BWT service technicians. -
Page 5: Transport And Installation
Transport and installation Symbols used To avoid damage during transport to the installation This symbol indicates general location, do not remove the BWT product from the risks to persons, equipment or the packaging until you have reached the relevant lo- environment. -
Page 6: How Safety Instructions Are Displayed
► If the mains cable of the unit becomes tions damaged, you must replace it with an original BWT cable. Hazard prevention Explains how to avoid measure the hazard In the following chapters, you will find product- specific safety instructions whenever you must perform certain safety-related actions on the device. -
Page 7: Important Notes On The Product
Luxury water: BWT recommended water quality in the water supply company’s with water hardness of 4 – 6°dH index of fitters. Blended water: The BWT softening unit mixes (blends) completely softened water with inflow water In accordance with TrinkwV (German Drinking to the desired outlet water quality. Water Ordinance) section 16 and section 21, notify... - Page 8 BWT drinking water specialist or fitter luxury water Impurities from cheaper regener- Quality of the regen- Use of BWT Perla tabs or regeneratives atives with insoluble components erative that comply with DIN EN 973 type A cause deposits Temperatures in the installation room greater than 25°C, evapo-...
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Page 9: List Of Supplied Parts
List of supplied parts BWT Perla duplex water softener with: 1.2-1.4 1.1 Microprocessor control with 5-inch multi-info touch display 1.2 Two multiple-way control valves 1.3 Water meter for partially softened water 1.4 Blending valve with actuator Easy Fill technology cover... - Page 10 Optional extras Order no. (not on list of supplied parts) BWT Bewasol brine lifting system 11808 BWT AQA Stop wireless humidity 11772 sensor (required accessories for the AQA Guard function) LTE antenna, cable length of 3 m 1-444528 Fault signal cable ZLT...
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Page 11: Intended Use
Proper use General This product is intended for the partial softening of The BWT Perla is a duplex water softener that drinking and service water. It is also designed to functions using ion exchange. The product is prevent malfunction and damage caused by calci- filled with organic ion exchange material. -
Page 12: Regeneration
A fully graphical, 5-inch full cap touch display is Blending valve used for display and for controlling the product. The device status is displayed via the BWT logo. During start-up, the proposed inflow water hardness Fully softened water of the HYDROMAPS database can be adopted or = Displayed volume [litres]. -
Page 13: Interaction
● ENOCEAN (optional). ® pool etc.), this function may need to be deactivated ● GSM connection to the BWT server for full func- or acknowledged after activation. The maximum tionality and database updates. continuous flow must be observed. ● APP: BWT Best Water Home (can be used after... -
Page 14: Installation Conditions
35 l/min for products for building services and at company’s index of fitters. least 3 m /h or 50 l/min for Rondomat and BWT Perla Professional products. Observe all applicable local installation regulations, general guidelines, sanitary requirements and tech- If the pump is used for other products simultane- nical specifications. -
Page 15: Functional And Warranty Conditions
Functional and warranty Installation conditions The pipeline network must be rinsed before the product can be installed. Softening units require regular functional monitor- ing, maintenance and replacement of important You must check whether a mineral metering device parts after certain intervals. needs to be installed downstream from the product for the purpose of preventing corrosion. -
Page 16: Installation
Installation Installation diagram Cold drinking water, Garden water pipe, filling warm drinking water pipe for swimming pool Sampling valve Sampling valve Meter- Filter ing unit Pressure reducer, metering unit may be required depending on operating conditions Floor drain Floor sensor Multiblock X Connect the product as shown in the diagram opposite. -
Page 17: Electrical Connections
● Lead the rinsing water hose Ø 8 mm (13) to the sewage system connection (drain) or connect it to the included BWT siphon and secure the end to prevent it from flapping about when under pressure. ● Lead the overflow hose Ø 24 mm (14) to a sew- age system connection (drain) at least 10 cm lower or connect it to the included BWT siphon and secure it appropriately. -
Page 18: Start-Up
Start-up Starting up Display and operation Adding regenerative Open Easy Fill technology cover (2) and add up Touch display controls to 30 kg of regenerative (regenerative tablets in accordance with DIN EN 973 type A, e.g. Clarosal) Menu to the regenerative container (3). Display of Wi-Fi signal strength NOTE Display of GSM signal strength... - Page 19 Installation check The installation check verifies that your product is properly connected. Press to begin START CHECK Following screen: Waste water connection in accordance with EN 1717 If you are sure that all the points have been met, you can skip the check. To do so, press SKIP Following screen: Registration...
- Page 20 Installation check 3/4 Check the connection and position of the AQA Stop floor sensor. Press CONFIRM Following screen: Re-filling the regenerative Installation check 4/4 Check the level of the regenerative. Caution: Do not pour water into the device! Press CONFIRM Following screen: Installation check NOTE ►...
- Page 21 Registration If you want to register your device now: At the top right, press > Following screen: User registration Registration can be skipped and resumed later. If you do not want to register your device now: At the bottom right, press >...
- Page 22 Entering the postcode Entering the postcode will automatically determine the water hardness from the hydromaps database for the installation location of your product. Tap inside the text box. A keypad is displayed. Enter the postcode of the installation location of your product.
- Page 23 Rinsing procedure Wait for the end of the rinsing procedure. Following screen: Complete the start-up procedure. Completing the start-up procedure The start-up procedure is complete following the rinsing procedure. Press the icon HOME Following screen: Status overview Status overview Start-up is complete. The product is ready for use.
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Page 24: Operation
Operation The device status display (BWT logo) and the touch display are in an idle state in energy saving mode and are switched off. When approaching the prod- uct, they are activated via a proximity sensor and switched on. The proximity sensor is located in the chrome panel on the front of the device. -
Page 25: Operating Display (Home Screen)
(yellow) and the display. All commonly avail- able regeneratives that comply with DIN EN 973 type A, (e.g. Perla tabs) can be used. ● Press gently to open the Easy Fill technology cover. - Page 26 The maximum level of 100% in the multi-info touch display corresponds to a regenerative filling level of approx. 46 cm in the regenerative container. NOTE ► Overfilling above the 100% mark can lead to implausible level information. To avoid this, remove the overfilled regene- rative in case of overfilling. Menu overview Press SETTINGS...
- Page 27 In the event of an error (water flow < 60 l/h for longer than 10 min.), the control unit issues a warning. AQA Guard / AQA Stop Wireless When using BWT wireless humidity sensors, they must be connected to the product in the “External modules” menu.
- Page 28 Water hardness To change the water hardness, press ENTER VALUE > MANUALLY The adjustment of the motor blending of the product should ideally be carried out at a volume flow of 400 to 600 l/h. First of all, measure the hardness of the luxury water at the nearest fully opened tap downstream from the product.
- Page 29 Routine maintenance According to section 1.3, press if you are OPERATOR not a specialist or instructed person. NOTE ► Maintenance cannot be carried out dur- ing regeneration. Routine maintenance Press START You will be guided through the following steps for maintenance.
- Page 30 Allow water to flow at a tap. Cleaning In this step you will carry out the half-yearly cleaning of your product. Use only BWT IOCLEAN cleaning tablets for cleaning. Take a cleaning tablet out of the packaging. Push the cleaning tablet into the designated opening on the product (see adjacent picture).
- Page 31 Completing routine maintenance After completion of the cleaning process, the oper- ating display appears. Shutting down the unit To shut down the unit (e.g. after a long period of absence), press START You will be asked to close the Multiblock. The product is then rinsed without applying pressure.
- Page 32 Flow volume Here you can see a time-related evaluation of the flow rates. Serial no. / PNO Here you will find information about your product. Serial no. / PNO Here you will find information about your product. Device status Here you will find further information about your product.
- Page 33 Here you will find further information about your product. Contact person In the Help menu, you will find contact details of the contact person, e.g. the fitter and after-sales service technician. BWT Support Here you will find the contact information of BWT Support. AQA Stop triggered / releasing the water inflow The floor sensor is in contact with water or water is flowing continuously and the volume specified has been exceeded.
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Page 34: Stoppages And Reactivating The Unit
Stoppages and reactivating the unit In case of expected stagnation phases, take the BWT recommendations for restarting a unit after following preventive measures: stagnation phases: Fewer than 3 days: Start-up rinse of the product. Then open all taps to None rinse the system. -
Page 35: Additional Online Functions
Additional online functions In order to be able to use all additional online func- tions provided by BWT, a BWT user account must be created with which the product is registered. Among other things, it provides access to the water hardness database, software updates and fault diagnosis functions. - Page 36 If necessary, select your disrict in the menu. After making your selection, press CONTINUE Registration started Registration of your BWT product has been initiat- ed. You will receive an e-mail within the next few minutes. To complete the registration, please follow the steps described there.
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Page 37: Registration Without A Gsm Connection
1. Use of an external GSM antenna. This can be obtained from the local fitter or BWT service technician and is connected to the antenna connection (16). 2. Integration of your BWT product into a home network via LAN (RJ45 Ethernet connection (15)) or Wi-Fi. LAN connection... -
Page 38: Wi-Fi Connection
Wi-Fi connection Wi-Fi connection to the home network via an existing router In the control panel of your BWT product, select Settings / General / Wi-Fi connection and activate the connection. Select Network under the menu item. You can now select your home network, enter the corresponding security key and connect via Connect. -
Page 39: Bwt Best Water Home App
BWT Best Water Home App The BWT Best Water Home App offers a clear overview of your products. Options of the BWT Best Water Home App ● Monitoring the regenerative level ● Service information ● Holiday mode ● Warning and fault messages ●... -
Page 40: Remote Operation
Remote operation Remote operation can be used to retrieve the cur- rent status of your product. After connecting, the control panel of your BWT product is displayed in the browser. You can now operate your product remotely. Wi-Fi direct connection with mobile device... -
Page 41: Fault During Start-Up
► Depending on the configuration of your router, the assigned IP address may change daily. The login window of the BWT product appears. Enter the login code that you received from BWT by e-mail. Your BWT product is now connected and can be operated. - Page 42 2.4 Have you carried out If you have already carried out the activation again the activation again? but the problem persists, please contact the BWT service hotline (after-sales service). Please have the serial number and device ID ready. These can be found in the “Info / Serial no. / PNR” menu.
- Page 43 3.11 Complete activation Your installation partner may not yet be a BWT (fitter not found) partner. Use of partner services is only possible in collaboration with a BWT partner. 4 Fault after suc- 4.1 Product does not yet...
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Page 44: Fault During Operation
2.2 Product is not displayed Did you activate the product successfully? You will receive the e-mail confirming successful acti- vation after completion of the activation process. If this is not the case, please contact the BWT service hotline (after-sales service) 2.3 Device status and app do Please check the Internet connection of your... -
Page 45: Operator Responsibilities
(every 2 months), and routine maintenance (EN 806-5) must be performed by the BWT after-sales service staff or a fitter authorised by BWT to carry out maintenance (every 6 months). Wearing parts must also be replaced after the pre- scribed intervals in order to guarantee functionality and fulfil the warranty conditions. -
Page 46: Inspection
(Carried out by the operator in accordance with EN 806-5) Inspection activities Interval Note for Note for products products WITHOUT WITH active active BWT DES BWT DES registration registration Check/refill regenerative According to use Required Required Check brine containers for soiling Every 2 months... -
Page 47: Maintenance In Accordance With En
In addition to all inspection activities, maintenance work on the assemblies listed below is required 10.5 Replacement of parts every 6 months by BWT after-sales service or a specialist trained by BWT. A detailed maintenance The operator must ensure that parts that are subject manual can be requested from the qualified fitter at to wear and aging during the life of the product are BWT. -
Page 48: Technical Data
Technical data Softening unit Type BWT Perla Nominal connection width Connection type G 11/4" Nominal capacity in accordance mol (m x °dH) 2 x 1.1 (2 x 6.2) with DIN EN 14743 min./max. Capacity / kg of regenerative in accordance with DIN EN 14743... -
Page 49: Dimensions
12.1 Dimensions Name BWT Perla Height Width Depth Water inlet connection height Water outlet connection height Overflow connection height Clearance to allow the device cover to be opened Min. sewage system connection... -
Page 50: Diagram Of Peak Flow
12.2 Diagram of peak flow A Peak flow Inlet water hardness mmol/l 1 bar pressure loss BWT Perla Peak flow is the flow rate at which the product's outlet water hardness value is reduced to values less than 10% of the inflow water hardness for at least 10 minutes. The pressure difference may rise to greater than 1 bar. Operating flow is the flow rate on which independent testing institutions based their capacity testing (see DIN EN 14743 for details). Nominal flow is the flow rate at which the product causes a pressure drop of 1 bar at a water temperature of 15°C when the blending is closed. -
Page 51: Troubleshooting
06203 / 7373 to a network. Monday to Thursday: The product cannot be added to 6:30 a.m. to 6:00 p.m. the BWT Best Water Home App. Friday: 6:30 a.m. to 4:00 p.m. Implausible level indicator Cone formation or overfilling Uniform cone. -
Page 52: Decommissioning And Disposal
Decommissioning and Disposal of the packaging for transport Disposal Recycling the packaging materials saves resources and reduces waste. Return the packaging to your 14.1 Shutting down the unit specialised dealer. The product may be shut down and dismantled only by qualified specialists. Disposal of waste electrical and electronic devices Observe all applicable safety regulations when... -
Page 53: Operating Report
Operating report Section 16 of the German Drinking Water Ordinance requires you to keep an operating report in written or electronic form. Product designation: _____________________________________________________ Installation location of the product: _____________________________________________________ Date Water meter Water hardness Increase in sodium content of drinking Regenerative reading upstream water. -
Page 54: German Drinking Water Ordinance Notice
Information in accordance with section 16 and section 21 of the German Drinking Water Ordinance German Drinking Water Ordinance notice The drinking water in this building is treated as followed: Type of treatment: Partial softening Metering Product designation: __________________________________________________ Installation location of the product: __________________________________________________ Metering of silicate substances For minimising the corrosiveness of drinking water and preventing elevated concentrations of heavy metals... -
Page 55: Eu Declaration Of Conformity
BWT Wassertechnik GmbH, Industriestr. 7, 69198 Schriesheim, Germany (WEEE-Reg. no. DE 80428986) Schriesheim, April 2018 Lutz Hübner... - Page 56 Further information: BWT Austria GmbH BWT Wassertechnik GmbH Walter-Simmer-Strasse 4 Industriestrasse 7 5310 Mondsee, Austria 69198 Schriesheim, Germany Phone: +43 / 6232 / 5011 0 Phone: +49 / 6203 / 73 0 Fax: +43 / 6232 / 4058 Fax: +49 / 6203 / 73 102 E-mail: office@bwt.at...
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Questions and answers
The help online to reconnect my perla to a new wifi is not helpful. I do not have the same controls in the app that are being mentioned. The app is very limited and basic. For such an expensive product i was hoping for a more user friendly and better functioning app.
To reconnect your BWT Perla to a new Wi-Fi network:
1. Open the BWT Best Water Home app on your mobile device.
2. Go to: Settings > General Information > Connection.
3. Press "ACCESS POINT."
4. The Wi-Fi network with the SSID "BWTAP" will be displayed.
5. Connect your mobile device to this network using the WPA2 key you received by email when you registered the product.
6. Follow the prompts in the app to set up the new Wi-Fi network.
This answer is automatically generated