BWT Perla one Installation And Operating Manual
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BWT Perla one Installation And Operating Manual

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Installation and operating manual EN
BWT Perla one
Simplex softening unit
Subject to change without notice!

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Summary of Contents for BWT Perla one

  • Page 1 Installation and operating manual EN BWT Perla one Simplex softening unit Subject to change without notice!
  • Page 2 Thank you very much for the confidence that you have Table of contents Page 3 shown in us by purchasing a BWT appliance.

  • Page 3: Table Of Contents

    Registration without a GSM connection 1.9 Definitions LAN connection List of supplied parts WLAN connection Intended use Activating your BWT product BWT Best Water Home App Proper use Remote operation Foreseeable misuse Fault during start-up Other applicable documentation Fault during operation...

  • Page 4: Safety Instructions

    This documentation is intended for operators, installers without training from BWT, installers with Nevertheless, it can pose a risk of personal injury training from BWT (e.g. drinking water specialists), or property damage if you do not observe this and BWT service technicians.

  • Page 5: Transport And Installation

    Transport and installation Symbols used To avoid damage during transport to the installation This symbol indicates general location, do not remove the BWT product from the risks to persons, equipment or the packaging until you have reached the relevant lo- environment.

  • Page 6: How Safety Instructions Are Displayed

    Hazard prevention Explains how to avoid damaged, you must replace it with an measure the hazard original BWT cable. In the following sections, you will find product- specific safety instructions whenever you must perform certain safety-relevant actions on the device.

  • Page 7: Important Notes On The Product

    V, section 12.2 by a water supply Outlet water: The water leaving the softening unit company or by a party registered Pearl water: BWT recommended water quality with in the water supply company’s water hardness of 4 – 6°dH index of fitters. Blended water: The BWT softening unit mixes...
  • Page 8 BWT drinking water specialist or fitter pearl water Impurities from cheaper regener- Quality of the regen- Use of BWT Perla tabs or regeneratives atives with insoluble components erative that comply with DIN EN 973 type A cause deposits Temperatures in the installation room greater than 25°C, evapo-...

  • Page 9: List Of Supplied Parts

    List of supplied parts BWT Perla one simplex water softener with: 1.2–1.4 1.1 Microprocessor control with 3.5-inch multi-info touch display 1.2 Multiple-way control valve 1.3 Water meter for partially softened water 1.4 Manual mixing valve Easy Fill technology cover Integrated regenerative container...
  • Page 10 Optional extras Order no. (not on list of supplied parts) BWT Bewasol brine lifting system 11808 BWT AQA Stop wireless humidity 11772 sensor (required accessories for the AQA Guard function) LTE antenna, cable length of 3 m 1-444528 Fault signal cable ZLT...

  • Page 11: Intended Use

    Proper use General This product is intended for the partial softening of The BWT Perla one is a simplex water softener drinking and service water. It is also designed to that functions using ion exchange. The product prevent malfunction and damage caused by calci- is filled with organic ion exchange material.

  • Page 12: Regeneration

    = Displayed flow rate [liter/h] A fully graphical, 3.5-inch full cap touch display is Blending valve used for display and for controlling the product. The device status is displayed via the BWT logo. During start-up, the proposed inflow water hardness Fully softened water from the HYDROMAPS database can be adopted = Displayed volume [litres].

  • Page 13: Interaction

    AQA Guard (optional) ment DC 24 V, 0.5 A). Up to 10 sensors can be wirelessly registered with the BWT Perla one. When a sensor detects mois- ture, the control unit gives a visual warning signal. When using the BWT Best Water Home app on a...

  • Page 14: Installation Conditions

    35 l/min for products for building services and at company’s index of fitters. least 3 m /h or 50 l/min for Rondomat and BWT Perla Professional products. Observe all applicable local installation regulations, general guidelines, sanitary requirements and tech- If the pump is used for other products simultane- nical specifications.

  • Page 15: Functional And Warranty Conditions

    Functional and warranty Installation conditions The pipeline network must be rinsed before the product can be installed. Softening units require regular functional monitor- ing, maintenance and replacement of important You must check whether a mineral metering device parts after certain intervals. needs to be installed downstream from the product for the purpose of preventing corrosion.

  • Page 16: Installation

    Installation Installation diagram Garden water pipe, filling Cold drinking water, pipe for swimming pool warm drinking water Sampling valve Sampling valve Meter- Filter ing unit Pressure reducer, metering unit may be required depend- ing on operating conditions Floor drain Multiblock X Connect the product as shown in the diagram opposite.

  • Page 17: Electrical Connections

    ● Lead the rinsing water hose Ø 8 mm (13) to the sewage system connection (drain) or connect it to the included BWT siphon and secure the end to prevent it from flapping about when under pressure. ● Lead the overflow hose Ø 24 mm (14) to a sew- age system connection (drain) at least 10 cm lower or connect it to the included BWT siphon and secure it appropriately.

  • Page 18: Start-Up

    Start-up Starting up Display and operation Adding regenerative Open Easy Fill technology cover (2) and add up Touch display controls to 30 kg of regenerative (regenerative tablets in accordance with DIN EN 973 type A, e.g. Clarosal) Menu to the regenerative container (3). Display of WLAN signal strength NOTE Display of GSM signal strength...
  • Page 19 Installation check The installation check verifies that your product is properly connected. Press to begin. START CHECK Following screen: Waste water connection in accordance with EN 1717 If you are sure that all the points have been met, you can skip the check. To do so, press SKIP.
  • Page 20 Installation check 3/4 Installation check 4/4 Check the level of the regenerative. Caution: Do not pour water into the device! Press CONFIRM Following screen: Installation check NOTE ► When filling the regenerative, make sure that no dirt gets into the locking mecha- nism (red circle).
  • Page 21 Registration If you want to register your device now: At the top right, press > Following screen: User registration Registration can be skipped and resumed later. If you do not want to register your device now: At the bottom right, press >...
  • Page 22 Entering the postcode Entering the postcode will automatically determine the water hardness from the hydromaps database for the installation location of your product. Tap inside the text box. A keypad is displayed. Enter the postcode of the installation location of your product.
  • Page 23 Water hardness The value of the inflow water hardness is entered from a database. Check the database value corre- sponds to the water hardness at the installation site. If the database value deviates from the measured value, enter the value for the inflow water hardness manually. To change the water hardness, press ENTER VALUE > MANUALLY The desired outlet water hardness can now be se- lected.
  • Page 24 Status overview Start-up is complete. The product is ready for use. After filling, it may take until the next regeneration to update this value. Range of coverage in days is constantly updated based on your usage behaviour. NOTE ► The indicated flow rate refers only to fully softened water. Mixed inflow water and regeneration rinsing water are not detected.

  • Page 25: Operation

    Operation In sleep mode, the touchscreen display is in ener- gy-saving mode and switched off. Touch the display to turn it on. The device status display (BWT logo) is lit in red for a warning and in yellow for a notifi- cation. If no notifications are present, the logo is lit in blue and the status display is activated only with the touchscreen display. Touchscreen display, depending on the...

  • Page 26: Operating Display (Home Screen)

    Operating display (home screen) Existing softened water flow, regenerative supply and range of coverage. Outlet water flow rate: Pressing < > displays the daily, weekly or monthly consumption. Messages: Pressing displays additional MESSAGES information in chronological order. Following screen: Messages Refilling the regenerative The regenerative must be refilled on a regular basis.
  • Page 27 The maximum level of 100% in the multi-info touch display corresponds to a regenerative filling level of approx. 46 cm in the regenerative container. NOTE ► Overfilling past the 100% mark can re- sult in implausible fill level values being reported. To prevent this, remove any excess regenerative. Menu overview Press SETTINGS...
  • Page 28 WLAN The available networks are displayed. Select the appropriate network and enter the WPA2 key. Press CONNECT Device settings The AQA Watch, Rinse, Hygiene and screensaver functions can be activated or deactivated here. AQA Watch The programmable AQA Watch function monitors the building’s water supply system for consistently low (< 60 l/h) flow rates. (Consistently low flow rates indicate a problem in the pipeline network.) In the...
  • Page 29 Functions The product must be checked twice a year using the maintenance function. Press MAINTENANCE Pressing the arrow key will start a step-by-step tutorial. Routine maintenance Decide whether you are a specialist or operator (instructed person) according to section 1.3 and tap the corresponding field.
  • Page 30 Checking for leaks In this step, check the system for leaks. Pay particular attention to water leakage at the screw connections (blue arrows in the picture) For determining the water hardness, the water sample should be taken at the nearest sampling point at a flow rate of 400 to 600 l/h.
  • Page 31 Cleaning In this step you will carry out the half-yearly cleaning of your product. Use only BWT IOCLEAN cleaning tablets for cleaning. Take a cleaning tablet out of the packaging. Push the cleaning tablet into the designated opening on the product (see adjacent picture).
  • Page 32 Return to operation To restart, open the Multiblock first. Press START The product is deaerated by means of a rinsing procedure. Info The Info menu gives you an overview of the oper- ating history and the consumption data. Data such as product type, device ID, serial number, commissioning date and software versions can be found in the “Device info” menu item.
  • Page 33 Serial no. / PNO Here you will find information about your product. Device status Here you will find further information about your product. Device status Here you will find further information about your product. Contact person In the Contact Persons menu, you can find contact details for the contact persons, e.g. the fitter and after-sales service technician.
  • Page 34 BWT Support Here you will find the contact information of BWT Support.

  • Page 35: Stoppages And Reactivating The Unit

    Stoppages and reactivating the unit In case of expected stagnation phases, take the BWT recommendations for restarting a unit after following preventive measures: stagnation phases: Fewer than 3 days: Start-up rinse of the product. Then open all taps to None rinse the system.

  • Page 36: Additional Online Functions

    Additional online functions In order to be able to use all additional online func- tions provided by BWT, a BWT user account must be created with which the product is registered. Among other things, it provides access to the water hardness database, software updates and fault diagnosis functions.
  • Page 37 If necessary, select your region in the menu. After making your selection, press SAVE Registration started Registration of your BWT product has been initiat- ed. You will receive an e-mail within the next few minutes. To complete the registration, please follow the steps described there.

  • Page 38: Registration Without A Gsm Connection

    1. Use of an external GSM antenna. This can be obtained from the local fitter or BWT service technician and is connected to the antenna connection (16). 2. Integration of your BWT product into a home network via LAN (RJ45 Ethernet connection (15)) or WLAN. LAN connection...

  • Page 39: Wlan Connection

    WLAN connection WLAN connection to the home network via an existing router In the control panel of your BWT product, select Settings / General / WLAN connection and activate the connection. Select Network under the menu item. You can now select your home network, enter the corresponding security key and connect via Connect.

  • Page 40: Bwt Best Water Home App

    BWT Best Water Home App The BWT Best Water Home app offers a clear overview of your products. Features of the BWT Best Water Home app ● Monitoring the regenerative level ● Service information ● Holiday mode ● Warning and fault messages ●...

  • Page 41: Remote Operation

    Remote operation Remote operation can be used to retrieve the cur- rent status of your product. After connecting, the control panel of your BWT product is displayed in the browser. You can now operate your product remotely. WLAN direct connection with mobile device...

  • Page 42: Fault During Start-Up

    ► Depending on the configuration of your router, the assigned IP address may change daily. The login window of the BWT product appears. Enter the login code that you received from BWT by e-mail. Your BWT product is now connected and can be operated.
  • Page 43 2.4 Have you carried out If you have already carried out the activation again the activation again? but the problem persists, please contact the BWT service hotline (after-sales service). Please have the serial number and device ID ready. These can be found in the “Info / Serial no. / PNR” menu.
  • Page 44 3.11 Complete activation Your installation partner may not yet be a BWT (fitter not found) partner. Use of partner services is only possible in collaboration with a BWT partner. 4 Fault after suc- 4.1 Product does not yet...

  • Page 45: Fault During Operation

    GSM. As a result, there may be deviations. If the deviations persist over a period of several days, please contact the BWT service hotline (after-sales service). 2.4 You do not have an Triggering an action can take up to one hour.

  • Page 46: Operator Responsibilities

    (every 2 months), and routine maintenance (EN 806-5) must be performed by the BWT after-sales service staff or a fitter authorised by BWT to carry out maintenance (every 6 months). Wearing parts must also be replaced after the pre- scribed intervals in order to guarantee functionality and fulfil the warranty conditions.

  • Page 47: Inspection

    (Carried out by the operator in accordance with EN 806-5) Inspection activities Interval Note for Note for products products WITHOUT WITH active active BWT DES BWT DES registration registration Check/refill regenerative According to use Required Required Check brine containers for soiling Every 2 months...

  • Page 48: Maintenance In Accordance With En

    In addition to all inspection activities, maintenance work on the assemblies listed below is required 10.5 Replacement of parts every 6 months by BWT after-sales service or a specialist trained by BWT. A detailed maintenance The operator must ensure that parts that are subject manual can be requested from the qualified fitter at to wear and ageing during the life of the product are BWT.

  • Page 49: Technical Data

    Technical data Softening unit Type BWT Perla one Nominal connection width Connection type G 11/4" Nominal capacity in accordance with DIN EN 14743 min./max. mol (m³ × °dH) 1.6 (9)/3.2 (18) Capacity/kg of regenerative salt in accordance with 4.2 / 6.1 DIN EN 14743 min./max.

  • Page 50: Dimensions

    12.1 Dimensions Name BWT Perla one Height Width Depth Water inlet connection height Water outlet connection height Overflow connection height Clearance to allow the device cover to be opened Min. sewage system connection...

  • Page 51: Diagram Of Peak Flow

    12.2 Diagram of peak flow Peak flow rate Inflow water hardness mmol/l C Operation range not recommended 1 bar pressure loss BWT Perla one min. BWT Perla one max. 2 bar pressure loss Peak flow is the flow rate at which the product's outlet water hardness value is reduced to values less than 10% of the inflow water hardness for at least 10 minutes. The pressure difference may rise to greater than 1 bar. Operating flow is the flow rate on which independent testing institutions based their capacity testing (see DIN EN 14743 for details). Nominal flow is the flow rate at which the product causes a pressure drop of 1 bar at a water temperature of 15°C...

  • Page 52: Troubleshooting

    Mon – Thu: 6:30 a.m. to 6:00 p.m. The product cannot be added to Friday: 6:30 a.m. to 4:00 p.m. the BWT Best Water Home app. An implausible fill level is The regenerative container is Remove any excess regenerative displayed.

  • Page 53: Decommissioning And Disposal

    Decommissioning and Disposal of transport packaging disposal Recycling the packaging materials saves resources and reduces waste. Return the packaging to your 14.1 Shutting down the unit specialised dealer. The product may be shut down and dismantled only by qualified specialists. Disposal of waste electrical and electronic devices Observe all applicable safety regulations when dismantling the system.

  • Page 54: Operating Report

    Operating report Section 16 of the German Drinking Water Ordinance requires you to keep an operating report in written or electronic form. Product designation: ____________________________________________________ Installation location of the product: ____________________________________________________ Date Water meter Water hardness Increase in sodium content of Regenerative refilled reading drinking water.

  • Page 55: German Drinking Water Ordinance Notice

    Information in accordance with section 16 and section 21 of the German Drinking Water Ordinance German Drinking Water Ordinance notice The drinking water in this building is treated as followed: Type of treatment: Partial softening Metering Product designation: __________________________________________________ Installation location of the product: __________________________________________________ Metering of silicate substances For minimising the corrosiveness of drinking water and preventing elevated concentrations of heavy metals...

  • Page 59: Eu Declaration Of Conformity

    : BWT Wassertechnik GmbH, Industriestr. 7, 69198 Schriesheim, Germany (WEEE reg. no. DE 80428986) Schriesheim, April 2018 Lutz Hübner...
  • Page 60 Further information: BWT Austria GmbH BWT Wassertechnik GmbH Walter-Simmer-Strasse 4 Industriestrasse 7 5310 Mondsee, Austria 69198 Schriesheim, Germany Phone: +43 / 6232 / 5011 0 Phone: +49 / 6203 / 73 0 Fax: +43 / 6232 / 4058 Fax: +49 / 6203 / 73 102 E-mail: office@bwt.at...

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