Troubleshooting - SALUDA MEDICAL Evoke SCS User Manual

Importantly, your Patient ID card will tell medical staff that you cannot have an MRI scan. If you
move, change physician, or lose your card, contact your clinician for a replacement card.

13 Troubleshooting

If you are experiencing problems with your system refer to the suggestions below and contact
your clinical team.
Table 13-1: Troubleshooting.
Issue
The 'Contact
Clinician' indicator
on my EPC or
Charger is glowing
During charging,
my Charger beeps
continuously
My Charger
started beeping
during charging
Charger will not
turn on, or (during
charging) beeped
3 times and
turned off
CLIN-UMAN-005176
Evoke® SCS System User Manual
Resolution
The stimulator has detected a problem that requires you to visit
your Clinician for assessment. Please contact your clinical team at
your first opportunity and remember to take your EPC and
Charger with you.
Note: You will not be able to charge the stimulator if the 'Contact
Clinician' indicator is flashing on your Charger.
The Charger will beep once per second when there is a poor link
between the Charger and the CLS.
Reposition the Charger coil over the implant so that the 'Charging
Link' indicator shows at least 2 bars
Note: Wait about 1 second between each reposition in order for
the Charger to update the link.
The link between the Charger coil and your CLS has dropped
below two bars so charging is no longer possible.
Adjust the position of the coil until the 'Charging Link' indicator
displays at least two bars as shown above.
Press and hold the 'Start Charging' button
nothing happens, or the Charger battery indicator is
below 1 bar, plug the Charger into the power adapter
(refer to Section 8 'The Evoke Charger').
Once the Charger battery indicator is full, disconnect
from the power adapter and try to charge again (refer
Section 8 'The Evoke Charger').
Revision: 4.01
.
for 2 seconds. If
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