Envelopes are not reaching the correct feed position
There are three likely reasons the envelope is not reaching the correct feed position:
1. The side guides on the feeder discharge are too close together, "Squeezing" the envelope and
preventing the envelope from feeding all the way down the envelope feeder discharge (see below).
Side guides are too
tight, "Squeezing"
envelope
3-6
Xerox Customized Envelope Feeder – Problem Solving Guide
Envelope stops
short of correct
feed position