To reduce the likelihood of more than one envelope discharging at once, increase the friction on the
separator by turning the "DO NOT ADJUST" knob in the center of the feeder counterclockwise. This will
lower the O‐rings on the bottom of the separator assembly.
Lowering the separator (increase friction for better separation)
NOTE: If the threaded stud (blue arrow) no
longer turns due to the stop (red arrow), you can
lift the "do not adjust knob" over the stop and
continue turning the knob (see below).
A, B, AND C Models Only
Xerox Customized Envelope Feeder – Problem Solving Guide
If you do turn past the stop, be sure to double
check that the separator assembly did not jump
out of the J‐channels in the feeder (see below).
3-3