Reset Button (may not Discharge Height be present) Adjustment Knob Sizing Pocket Ready/Suspend Switch Mounting Sizing Hopper Adjustment Knob Pocket Adjustment Knob Locator Block Hold Down Discharge Assembly Floating Discharge Block Xerox Customized Envelope Feeder – Problem Solving Guide...
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Locator Blocks Designed to help align the Feeder within the Versant Paper Tray while positioning the Feeder during installation, or when clearing a jam. Xerox Customized Envelope Feeder – Problem Solving Guide...
If left unattended for any time during servicing and/or repair, the equuipemnt must be switched off and isolated. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Physical check of the cord grips at both ends of the main cord/power cable. Physical check of cables inside and outside the equipment for discoloration/other signs of overheating or damage. Any sharp edges in accessible areas must be removed. Xerox Customized Envelope Feeder – Problem Solving Guide...
Is the problem related to power? (Go to page 2-10) (Go to page 2-9) (Go to page 2-8) (Go to page 2-7) (Go to page 2-5) (Go to page 2-4) Xerox Customized Envelope Feeder – Problem Solving Guide...
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Feeder. For Side MSI Tray configurations, reinstall the Feeder and verify the Side Guide Blocks are adjacent to the Feeder. OHCF Configuration MSI Tray Configuration Call CAS at 585-427-5414 for assistance. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Lower the Feeder Discharge height (REP 4.7). If only large envelopes (wider than 9 inches) are being used, the envelope corners may be drooping and hitting the registration wall (see image at right). Go to next page. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Lower the height of the feeder discharge by turning the knob with the orange sticker on it at the back (inboard) side of the feeder one half of a turn COUNTERCLOCKWISE, as noted in the Adjustment procedure. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Check the alignment of the Interlock Sensors. Adjust the Interlock Sensors so they are aligned. The sensors must be touching for the Feeder to operate properly. (For XPF125Axxx and XPF125Bxxx models only.) Poorly Aligned Sensors (BAD) Properly Aligned Sensors (GOOD) Normal Operation. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Is the Versant Press making a Gear Grinding noise? The Feeder Discharge height may not be set correctly. Use the Feeder Discharge height adjustment (REP 4.7) to raise the Feeder Discharge. Normal operation. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Check and secure the power cord at the AC power outlet (power source) and at the AC power inlet on the rear of the Feeder. Replace the power cord if it is damaged. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Set the wedge at the following position: Move the Separator O-Rings so they are positioned either partially over or completely over the belts using REP 5.0 (Separator O-Ring Adjustment for Different Media). 2-10 Xerox Customized Envelope Feeder – Problem Solving Guide...
Lynn.diskerud@thieletech.com Technical Assistance: 1-800-932-3647 1-612-782-1220 techsupportmn@thieletech.com Obtaining Replacement Parts Should you determine that a Xerox supplied part is suspect, obtain required spare parts through the normal Xerox spares part process. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Use a soft, dry cloth to wipe gently across the face of each lens. REP 4.3 Checking for Separator Assembly Wear Check for visual signs of wear: Flat areas along the O-rings. Xerox Customized Envelope Feeder – Problem Solving Guide...
Engage the J-Hook to lock the Discharge Assembly of the Feeder in the UP position. Remove the Separator Assembly from the Separator Bracket by pushing down on the Separator Barrel while lifting up on the Separator Adjustment Knob. Repeat when re- installing. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Re-install the Separator Assembly. Be sure the Separator Assembly is firmly seated in the J-Hooks on the feeder: Incorrect Separator Assembly Installation Correct Separator Assembly Installation Xerox Customized Envelope Feeder – Problem Solving Guide...
3. Remove two screws to disassemble the indexer bracket from the separator assembly, exposing the O-rings. 4. Slide the O-rings off of the spool. 5. Replace with new O-rings. 6. Reinstall the separator assembly. Xerox Customized Envelope Feeder – Problem Solving Guide...
REP 4.6 Carriage Belts Removal and Replacement ___1. Power off the Feeder and unplug the Feeder power cord. ___2. Remove the Retard Assembly. ___3. Remove the four Top Cover Screws. ___4. Loosen and remove the Drive Belt from the Motor. ___5. Remove the Discharge Tension Roller. ___6. Remove the left and right screws from the Discharge Bearing Holder (CAUTION ‐ the assembly will drop). Xerox Customized Envelope Feeder – Problem Solving Guide...
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___7. Remove the six Screws (three on each side) that hold the Carriage Assembly. ___8. Remove the Carriage Assembly. ___9. Remove and replace the Carriage Belts. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Reassembly ___1. Put the Carriage Assembly back into the Feeder. ___2. Align the holes and replace the screws without the discharge drive belt. ___3. Replace the Discharge Assembly in the Feeder. ___4. Align the holes and replace the screws on the Discharge Drive Belt side of the Carriage. ____5. Reinstall the Discharge Belt Tension Roller. ___6. Install and tension the Drive Belt. ___7. Reinstall the Top Cover. ___8. Reinstall the Retard Assembly. Xerox Customized Envelope Feeder – Problem Solving Guide...
Use the Feeder Discharge height adjustment to raise and lower the Feeder Discharge. Be sure to make this adjustment only in small increments (one-half / 180 degree turn at a time). Raising the Feeder Discharge Lowering the Feeder Discharge Xerox Customized Envelope Feeder – Problem Solving Guide...
Turn the power switch to O (off) and remove the power cord from the power source. Turn the gate assembly adjustment knob to raise or lower the gate assembly to create a gap greater than the thickness of one piece of product. Xerox Customized Envelope Feeder – Problem Solving Guide...
Feed Tray. The gate assembly adjustment knob can then be used to further refine the Feeder height. NOTE: It is important that each setscrew is turned the same amount. 4-10 Xerox Customized Envelope Feeder – Problem Solving Guide...
Move the O-Ring assemblies along the shaft to change the O-Ring orientation on the Nudger. NOTE: As an alternative, you can use a screwdriver to separate the O-rings without removing the Separator Assembly. BE SURE THE UNIT IS POWERED OFF. Xerox Customized Envelope Feeder – Problem Solving Guide 4-11...
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Examples of recommended O-ring assembly locations when feeding specific stock are shown below and on the next two pages. Off-centered O-ring Assembly Location - Avoids Hitting Windows on Windowed Envelopes 4-12 Xerox Customized Envelope Feeder – Problem Solving Guide...
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NOTE: O-ring separator adjustment will be significantly more sensitive in the configuration shown below. 4-14 Xerox Customized Envelope Feeder – Problem Solving Guide...
3. For belts, use moderate pressure to wipe across one belt at a time while manually rotating it. Repeat for several rotations of each belt. 4. For O-rings, remove the gate assembly from the gate plate first and then wipe in each direction. Xerox Customized Envelope Feeder – Problem Solving Guide...
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Installation Video An installation video is accessible by clicking the link below. https://xerox.sharepoint.com/teams/USACAS/SitePages/Xerox%20Customized%20Envelope%20Feeder.aspx Xerox Customized Envelope Feeder – Problem Solving Guide...