Metal-Fach SEG BIO Technical-Operating Documentation
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Metal-Fach SEG BIO Technical-Operating Documentation

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Mr Marius Eduard Cazan
April 5, 2025

Hello I have a Boiler Metal Fack Platinum and I lost all setup when I reset factory now the boiler not increased temperature more that 30 degrees Celsius and is very ❄️ LD can you intructed me step by step to make the best setup and to increase the heating?? Please!!!

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Mr. Anderson
April 5, 2025

To set up the Metal-Fach Platinum boiler (SEG BIO) to increase the temperature above 30°C, follow these steps:

1. Ensure the boiler is connected to a 230V/50Hz power supply by a qualified person.
2. Complete the electrical connection according to the diagram, including control panel (RT), optional ecoSTER TOUCH, and lambda probe module (λ), if applicable.
3. Make sure the initial start-up is done by a certified METAL-FACH technician.
4. On the control panel, set the operating mode to "ON".
5. If restarting after running out of fuel, follow these:
- Remove carbon from the burner.
- Refill the fuel tank with clean pellets.
- Set the control panel to "OFF".
- Use the "TEST" function to manually feed fuel until clean pellets reach the burner.
- Set the control panel to "ON".
- If the igniter is absent, light the fire manually and switch on the air blower using "TEST".
6. Once the boiler is running, it will go into normal operation mode and increase the temperature.
7. Ensure the boiler operates at a temperature of at least 60°C to avoid corrosion.

This setup allows the boiler to increase the temperature above 30°C during normal operation.

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Summary of Contents for Metal-Fach SEG BIO

  • Page 3: Table Of Contents

    METAL-FACH Heating Technology Table of contents Introduction ..................................... 2 Symbols used in the manual ..............................2 Definitions of terms used in the manual ..........................2 Introductory acts ..................................3 General information ................................4 Application ....................................5 Boiler equipment ..................................6 Basic elements of boiler construction ..........................

  • Page 4: Introduction

    METAL-FACH Heating Technology Introduction Dear customer, thank you for purchasing METAL-FACH heating boiler. We hope that the operation of the device will meet your expectations and provide much satisfaction. The heating boiler has been designed and manufactured in accordance with applicable norms and standards, which guarantee safe and reliable operation.

  • Page 5: Introductory Acts

    - it contains information which you need to use the boiler correctly. In case of any problems, please contact the service department or METAL-FACH Jacek Kucharewicz authorized service. These persons have appropriate training and access to original parts, which enable the proper performance of service and installation of boilers METAL-FACH Jacek Kucharewicz, confirmed by a certificate issued in the seat of the company.

  • Page 6: General Information

    The Operation and Technical Manual includes data concerning the construction and assembly as well as the method of operation of boilers with a gutter burner of the SEG BIO series. Careful reading of the manual content ensures correct and safe operation of our boiler.

  • Page 7: Application

    They are equipped with an automatic system for filling the combustion chamber. Thanks to the application of modern constructional solutions SEG BIO reaches efficiency of ≤90%. Correct operation and achieving the full capacity of the boiler depend on the quality of the installation, appropriate chimney draught, correct operation and maintenance of the boiler.

  • Page 8: Boiler Equipment

    Tools for cleaning the boiler:  poker pieces  brush STRAŻAK extinguishing system pieces Feet for boiler levelling (in SEG BIO 15-40 kW boilers pieces Additional equipment: Unit of measurement Quantity LAMBDA SONDA module pieces Documentation: Unit of measurement...

  • Page 9: Basic Elements Of Boiler Construction

    Basic elements of boiler construction (User | Installer) The water body is made as a welded structure from approved steel sheets 5 mm thick P265GH (for elements in contact with exhaust gases) and 4 mm thick S235JR+N (for other elements). Boiler SEG BIO 15-40kW...
  • Page 10 METAL-FACH Heating Technology Boiler SEG BIO 50; 75kW (longitudinal section) Kocioł SEG BIO 50 kW Boiier SEG BIO 75 kW...
  • Page 11 24. Fan 25. Bushing for Feeder temp. sensor 26. Ash drawer Number and position of swirlers S.N. Boiler Valve I Valve II SEG BIO 15 SEG BIO 20 SEG BIO 30 SEG BIO 40 SEG BIO 50 SEG BIO 75...

  • Page 12: Boiler Technical Data

    METAL-FACH Heating Technology Boiler technical data (User | Installer) Boiler model Parameters S.I. Unit. SEG BIO 15 SEG BIO 20 SEG BIO 30 Nominal heat output [kw] Boiler output range [kw] 4,2-14 5,7-19 7,5-25 Heating surface 2,54 2,85 Water volume...

  • Page 13: Boiler Technical Data

    METAL-FACH Heating Technology Boiler technical data (User | Installer) Boiler model Parameters S.I. Unit. SEG BIO 40 SEG BIO 50 SEG BIO 75 Nominal heat output [kw] Boiler output range [kw] 10,5-38 15-50 22,5-75 Heating surface 3,11 5,41 6,75 Water volume...

  • Page 14: Boiler Dimensions

    METAL-FACH Heating Technology Boiler dimensions (User | Installer) ATTENTION! Boiler feet are available: - from SEG BIO 15 to SEG BIO 40 - Their height is 30 mm.
  • Page 15 METAL-FACH Heating Technology Type SEG BIO 15 SEG BIO 20 SEG BIO 30 SEG BIO 40 SEG BIO 50 SEG BIO 75 1256 1256 1256 1306 1406 1505 1160 1355 1415 1415 1484 1520 1003 1175 1105 1160 1160 1110 1115 1 1/2”...

  • Page 16: Safety And Control Automation

    METAL-FACH Heating Technology Safety and control automation (User | Installer) 1. Boiler automatics enables setting:  boiler temperature;  temperature in central heating circuit of central heating system 1,central heating system 2;  temperature of hot utility water;  room temperature;...

  • Page 17: Fuel

    METAL-FACH Heating Technology Fuel (User) The fuel for firing boilers equipped with a screw feeder and retort burner or trough burner is respectively: Class C wood pellets complying with pt. 5.3 (Table 7) of PN EN 303-5:2012 standard: diameter: 6 ± 1 mm; 8 ± 1mm;...
  • Page 18 METAL-FACH Heating Technology 2. Boiler houses with a heat output of more than 25 kW shall additionally meet the following requirements:  the distance of the boiler furthest from the chimney, with gravitational draught, must not exceed 50 cm of the chimney height;...
  • Page 19 METAL-FACH Heating Technology Minimum distances for positioning the boiler in the boiler room ATTENTION! Prevent excessive carbon dioxide formation in the room. ATTENTION! More detailed information on the requirements for the construction of a boiler house can be found in the Regulation of the Minister of Infrastructure of 12 March 2009.

  • Page 20: Boiler Installation

    Boiler installation (User | Installer) An important element of installation is the correct positioning and levelling of the SEG BIO type boiler; these boilers do not require special foundations. Boiler leveling is facilitated by adjustable feet. The boiler must stand vertically.

  • Page 21: Boiler Connection To The Heating System

    METAL-FACH Heating Technology The boiler should be placed on a heat insulating non-flammable base, which on each side of the boiler should be larger than the base of the boiler by 2 cm. If the boiler is located in a cellar, it is recommended that it is placed on a foundation of at least 5 cm.
  • Page 22 METAL-FACH Heating Technology Boiler connection diagrams to the heating system in accordance with DIN 91/B-02420 Designation Description Vent pipe Expansion pipe Signalling pipe Overflow pipe Safety pipe Temperature Pressure...
  • Page 23 METAL-FACH Heating Technology Boiler connection diagrams to the heating system in accordance with DIN 91/B-02420 Designation Description Vent pipe Expansion pipe Signalling pipe Overflow pipe Safety pipe Temperature Pressure...
  • Page 24 METAL-FACH Heating Technology Connecting the boiler to the heating system 8. Central heating pump (C.O.) 1. Outside the building 9. Domestic hot water pump (DHW) 2. Expansion vessel 10. Circulation pump 3. Room regulator 11. Additional pump P3 4. Mixer 12.
  • Page 25 METAL-FACH Heating Technology Connection of boiler to heating system with laddomat and buffer 8. Central heating pump (C.O.) 1. Outside the building 9. Domestic hot water pump (DHW) 2. Expansion vessel 10. Circulation pump 3. Room regulator 11. Additional pump P3 4.

  • Page 26: Boiler Connection To A Closed Heating System

    In SEG BIO boilers, a copper coil is installed, which is built into the boiler exchanger. The coil is made of copper, ribbed pipe.
  • Page 27 METAL-FACH Heating Technology The coil mounted on the system feed is connected to a cold water pipe, which flows through it only when a thermal valve with a sensor immersed in the boiler feed opens when the set temperature is exceeded. The water passes through the coil and removes heat from the boiler water jacket, before being discharged into a cooling sump, as diverting the hot water directly into the sewer pipes could damage them.
  • Page 28 Thanks to a suitable construction of boilers of the SEG BIO series, the danger of fire entering the fuel tank is small and is counteracted by a tight construction of the fuel feeder / protected by a limit switch.

  • Page 29: Requirements For The Expansion Vessel

    METAL-FACH Heating Technology Requirements for the expansion vessel (Installer) Each open system heating system must be fitted with an expansion vessel whose function is to take up the increase in volume of the water filling the system and to vent it. This vessel should be installed at the highest point of the system, if possible in a vertical line above the boiler(s).

  • Page 30: Boiler Connection To The Electrical Installation

    The first start-up of the boiler must be carried out only by a service technician trained by the manufacturer, with a valid certificate of METAL-FACH Authorised Service Provider, METAL-FACH Distributor or a person holding an SEP license up to 1,5 kW. ATTENTION!
  • Page 31 METAL-FACH Heating Technology Electrical diagram for boiler connection - PLATINUM controller Electrical connection diagram of the regulator: RT - control panel, and additionally room panel ecoSTER TOUCH, λ - lambda probe module, B - module for operating additional heating circuits, BT - boiler temp.
  • Page 32 METAL-FACH Heating Technology Wiring diagram - additional module B Wiring diagram - additional module B, where: M3 - temperature sensor of regulated circuit (mixer3) CT4, M4 - temperature sensor of regulated circuit (mixer 4) CT4, RM3 - room thermostat for mixer 3,...

  • Page 33: Connecting The Boiler To The Chimney

    METAL-FACH Heating Technology Connecting the boiler to the chimney (Installer) Smoke ducts The purpose of the flue is to reliably convey the flue gases to the outside and to draw in air for fuel combustion. The chimney draught required for this depends on: ...

  • Page 34: Commissioning The Boiler

    The user sets the boiler operation parameters himself. This activity is not subject to service. SEG BIO boilers are equipped with one combustion chamber - the bottom one with a built-in hearth. First start-up of the boiler - checking the connections Before the first start-up of the boiler check all the screw connections and tighten them if there is any looseness.
  • Page 35 METAL-FACH Heating Technology Automatic boiler start-up - PLATINUM controller The first step is to connect the boiler to the "contact" Controller display. In the upper left corner there is a red boiler power switch, under the switch there is an 8.2A fuse.
  • Page 36 METAL-FACH Heating Technology Menu - manual operation After connecting all devices to the boiler (pumps, valve actuators, etc...) we have the possibility to check their operation. To do this, use the "Manual operation" menu, select the manual operation icon and confirm to enter the menu.
  • Page 37 METAL-FACH Heating Technology Trough burner The picture beside shows an empty feeder (no starting dose of fuel). When the feeder is switched to ON in the Manual operation menu, the fuel starts to appear on the burner.
  • Page 38 METAL-FACH Heating Technology Switching the boiler on To activate the boiler controller, return to the main menu. The next step is to press the red button to start the controller. If everything has been done correctly, in the upper left corner instead of the word "OFF"...
  • Page 39 METAL-FACH Heating Technology Firing-up process The firing-up process is carried out in the following way:  Feeding time- the feeder feeds the starting portion of fuel;  Ignition test time- operation of the fan and feeder to start the fire from embers;...
  • Page 40 METAL-FACH Heating Technology The first start-up of the boiler If you have performed all the steps presented above, you can proceed to the first activation of the boiler. Putting the boiler out In case of a planned longer standstill of the boiler, set the control panel to "OFF" mode.

  • Page 41: Suggested Boiler Output Settings

    METAL-FACH Heating Technology Suggested boiler output settings (User) For correct, trouble-free and efficient boiler operation it is recommended to operate the boiler at 80% of its nominal output and to set the boiler temperature at minimum 60oC. It is also recommended to install a mixing valve.

  • Page 42: When Using The Boiler, Remember

    METAL-FACH Heating Technology When using the boiler, remember (User)  The boiler can only be operated by adults who have read the operating manual;  It is forbidden for children to be near the boiler without the presence of adults;...

  • Page 43: Cleaning And Maintenance Of The Boiler

    METAL-FACH Heating Technology Cleaning and maintenance of the boiler (User) ATTENTION! The boiler may only be cleaned when the appliance is switched off from the mains. It is necessary to keep the combustion chamber and the convection ducts of the boiler clean to save fuel. It is necessary to clean walls and shelves in the combustion chamber through the cleaning and inspection doors.

  • Page 44: Spare Parts List

    METAL-FACH Heating Technology Spare parts list (User | Installer) Spare parts Article Sensors GOLD temperature sensors Boiler sensor Feeder sensor Return sensor CH sensor HUW sensor External sensor Exhaust gas sensor Photo sensor Temperature sensors for the PLATINUM Boiler sensor...

  • Page 45: Examples Of Equipment Failure

    METAL-FACH Heating Technology Examples of equipment failure (User) Before calling for service, please read the following frequently asked questions. Online application: www.metalfachtg.com.pl/zglos-problem-online Hotline: +48 85 711 94 54 ext. 17 Instructional videos: www.youtube.com/c/METALFACHTechnikaGrzewcza FAQ: www.metalfachtg.com.pl/kontakt-z-serwisem/#faq...
  • Page 46 METAL-FACH Heating Technology...

  • Page 47: Warranty Conditions

    METAL-FACH Heating Technology Warranty conditions (User) Declaration by the user: I hereby declare that the boiler (hereinafter also referred to as "appliance") has been delivered to me as ordered, new and complete. The vendor has familiarised me with the operation of the appliance and provided me with a set of documentation (in particular: Technical and Operating Documentation containing, inter alia, installation and operating instructions for the appliance, warranty conditions).
  • Page 48 METAL-FACH Heating Technology Warranty conditions: 1. Installation of the appliance in accordance with the Technical and Operational Documentation (in particular, connection of the boiler to a properly executed installation, performance of the first start-up in accordance with the appliance manufacturer's guidelines, use of devices protecting the boiler against cold water return (four-way valve with actuator, ice machine, etc.).
  • Page 49 METAL-FACH Heating Technology 3. The appliance components are damaged by incorrect voltage applied by the user. In the case of the device being powered directly or indirectly by power generators, systems or UPS devices, the User shall consult the parameters of the power supply devices with the manufacturer;...

  • Page 50: Confirmation Of Inspection, Warranty Repair, Maintenance Service

    METAL-FACH Heating Technology Confirmation of inspection, warranty repair, maintenance service L.p. Date of execution Description of work carried out Signature and stamp of the contractor...
  • Page 51 METAL-FACH Heating Technology L.p. Date of execution Description of work carried out Signature and stamp of the contractor...
  • Page 52 METAL-FACH Heating Technology...

  • Page 53: Ec/Eu Declaration Of Conformity

    METAL-FACH Heating Technology EC/EU Declaration of Conformity Manufacturer: Product name and intended use: Steel central heating boiler for solid fuel with automatic fuel feed. METAL-FACH Jacek Kucharewicz SEG BIO Type: St. Sikorskiego 66 16-100 Sokółka Factory no: NIP 545-100-10-62 Year of production: Reference documents: 1.
  • Page 54 METAL-FACH Heating Technology...

  • Page 55: Warranty Card

    METAL-FACH Heating Technology Warranty card Central heating boiler of [kW]: Type: Number: Date of manufacture Date of sale of boiler: of central heating boiler: Name and surname of the buyer: Buyer's address Date of purchase and stamp Signature of customer Akceptuję...
  • Page 56 METAL-FACH Heating Technology...

  • Page 57: Notification Of Complaint

    METAL-FACH Heating Technology Notification of complaint Customer data Central heating boiler data Name and surname Product name: Address of residence Model: Telephone Manufacturer's No. Purchase document No.: Warranty period Included | Not included No. of payment document: Detailed description of the fault:...
  • Page 58 METAL-FACH Heating Technology Personal data provided in this form shall be processed by Jacek Kucharewicz conducting business activity under the name Metal Fach Jacek Kucharewicz, 16-100 Sokółka, ul. Sikorskiego 66, NIP: 545-100-10-62, telephone +48 85 711 94 56 for the purpose of implementing the provisions contained in the warranty conditions - in accordance with the Act of 29 August 1997 on personal data protection (consolidated text: Journal of Laws 2014, item 1182).

  • Page 59: Report On The First Start-Up Of The Boiler

    1. E-mail - in which a scan or photo of the report will be included. 2. Letter - in which a copy of the report will be sent to the company METAL-FACH Jacek Kucharewicz, the address of the company can be found at the end of the Technical and Operational Document.
  • Page 60 METAL-FACH Heating Technology Firing up the boiler in accordance with the chapter "Starting up the boiler”. Initial adjustment of boiler operation parameters. Final adjustment of boiler operation parameters. Confirmation of user training in Comment Instructions for safe operation of the boiler for the user are included in the chapter "When using the boiler, remember”.

  • Page 61: Report On The First Start-Up Of The Boiler

    4. E-mail - in which a scan or photo of the report will be included. 1. Letter - in which a copy of the report will be sent to the company METAL-FACH Jacek Kucharewicz, the address of the company can be found at the end of the Technical and Operational Document.
  • Page 62 METAL-FACH Heating Technology Firing up the boiler in accordance with the chapter "Starting up the boiler”. Initial adjustment of boiler operation parameters. Final adjustment of boiler operation parameters. Confirmation of user training in Comment Instructions for safe operation of the boiler for the user are included in the chapter "When using the boiler, remember”.

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