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Chapter 7. Solving problems
This chapter provides basic troubleshooting information to help you solve some
common problems that might occur while setting up your blade server.
A problem with the BladeCenter QS22 can relate either to the BladeCenter QS22 or
the BladeCenter unit.
A problem with the blade server exists if the BladeCenter unit contains more than
one blade server and only one of the blade servers has the symptom. If all of the
blade servers have the same symptom, then the problem relates to the BladeCenter
unit. For more information, see the Problem Determination and Service Guide for
your BladeCenter unit.
The BladeCenter QS22 blade server is supported in the IBM BladeCenter H unit,
the IBM BladeCenter HT unit, and the IBM BladeCenter S (non RAID type only)
unit.
You can put other blade server types that are supported in your BladeCenter unit in
the same unit as a BladeCenter QS22.
Prerequisites
Before you start problem determination or servicing, check that:
v The BladeCenter QS22 is inserted correctly into the BladeCenter unit.
v All components are connected correctly
v The BladeCenter QS22 has the latest firmware updates. These should include
v The components in your SAS environment have the latest firmware updates.
Basic checks
If you install the blade server in the BladeCenter unit and the blade server does not
start, always perform the following basic checks before continuing with more
advanced troubleshooting:
v Make sure that the BladeCenter unit is correctly connected to a power source.
v Reseat the blade server in the BladeCenter unit (see Chapter 3, "Installing the
v If the power on LED is flashing slowly, the blade server may be turned off. To
© Copyright IBM Corp. 2006, 2008
updates for:
– The BMC
– The system firmware
– Gb Ethernet controller
– The SAS expansion card
– The high-speed expansion card (if installed)
These include updates for:
– SAS Connectivity Modules (if installed)
– SAS Storage Modules (if installed into BladeCenter S chassis)
– IBM Boot Disk System (if attached)
blade server," on page 15).
turn on the blade server, see "Turning on the blade server" on page 9 for further
information.
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