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STEP 3
Tap Gap response codes
STEP 4
Scroll through the list of codes or use the search bar to enter numbers or letters to display
the code you're searching.
Note: You can print a list of item level HICAPS response codes by tapping the print icon
in the top left corner while on the HICAPS response codes screen and tap OK on the
confirmation screen.
Item level HICAPS response codes – Click for a full and current list of item level HICAPS
response codes.
Note: Item codes in the range P0 – P9 and PA – PZ indicate that an item has been declined
by the Health Fund for a specific reason. These items must be followed up directly with the
Fund.
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Need help?
Do you have a question about the TRINITY and is the answer not in the manual?
Questions and answers
cannot get bipping noises on key pad to work
To enable the beeping sounds on the HICAPS TRINITY keypad, follow these steps:
1. Tap the accessibility icon at the present card screen.
2. Select "Training for visually impaired" mode.
3. Ask the customer if they want to use the side button or double-tap the screen to confirm selections.
4. A demo PIN entry keypad will appear.
5. As the customer drags a finger across the screen, beeping sounds will play to assist navigation.
This mode allows practice with digit selection, and digits will be spoken during training.
This answer is automatically generated
Is there any way of viewing settlements on hicaps slightly older than 30 days
Settlements older than 30 days cannot be viewed on the HICAPS Trinity terminal.
This answer is automatically generated