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STEP 4
Scroll through the list of codes or use the search bar to enter numbers or letters to display
the code you're searching.
Note: You can print a list of HICAPS response codes by tapping the print icon in the top left
corner while on the HICAPS response codes screen and tap OK on the confirmation screen.
HICAPS response codes – Click for a full and current list of transaction level HICAPS
response codes.
7.2 Accessing item level HICAPS response codes
To access the item level HICAPS response codes on the
HICAPS Trinity terminal, follow the steps below:
STEP 1
From the Home Screen, Tap on Reports
STEP 2
Tap Transaction response codes
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Need help?
Do you have a question about the TRINITY and is the answer not in the manual?
Questions and answers
cannot get bipping noises on key pad to work
To enable the beeping sounds on the HICAPS TRINITY keypad, follow these steps:
1. Tap the accessibility icon at the present card screen.
2. Select "Training for visually impaired" mode.
3. Ask the customer if they want to use the side button or double-tap the screen to confirm selections.
4. A demo PIN entry keypad will appear.
5. As the customer drags a finger across the screen, beeping sounds will play to assist navigation.
This mode allows practice with digit selection, and digits will be spoken during training.
This answer is automatically generated
Is there any way of viewing settlements on hicaps slightly older than 30 days
Settlements older than 30 days cannot be viewed on the HICAPS Trinity terminal.
This answer is automatically generated