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2.3 HICAPS Home Screen Navigation
Your HICAPS Trinity terminal has a touch screen like an Android smart phone. It responds
to gestures such as tapping and swiping.
• Tap – lightly touch to select or launch items
• Swipe – lightly drag your finger across a screen to swipe. For example, swipe down
from the top of the screen to access the apps panel.
• Touch and hold – touch and hold items to open more menus.
2.3.1 HICAPS Trinity Terminal Home Screen
• Navigation bar – includes indicators for Bluetooth, Wi-Fi and mobile connectivity,
battery charge status and time of day
• Settings menu – provides access to terminal and other settings
• Transaction types – provides access to HICAPS transactions to submit and cancel claims
or to request a quote. Provides access to the payment application and a range of
settings related to payments.
• Support menu – provides access to terminal and system information
• Terminal ID (TID) – the TID is displayed for easy terminal identification
• Software version – The software version is displayed to provide easy identification of
the current version installed on the terminal.
• Back – allows users to go back to a previous screen.
• Home – returns user to the HICAPS application.
• Merchant ID – shows the merchant identification number for the primary merchant on
the terminal.
• Settlement menu – provides access to the current and previous day's settlements
• Sale – provides access to the payment application for sales and other non-HICAPS
transactions
• Reports – provides access to a range of NAB, HICAPS and transaction reports
• HICAPS application menu – provides access to transactions, settlements, reports,
settings, support and a terminal guide.
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Need help?
Do you have a question about the TRINITY and is the answer not in the manual?
Questions and answers
cannot get bipping noises on key pad to work
To enable the beeping sounds on the HICAPS TRINITY keypad, follow these steps:
1. Tap the accessibility icon at the present card screen.
2. Select "Training for visually impaired" mode.
3. Ask the customer if they want to use the side button or double-tap the screen to confirm selections.
4. A demo PIN entry keypad will appear.
5. As the customer drags a finger across the screen, beeping sounds will play to assist navigation.
This mode allows practice with digit selection, and digits will be spoken during training.
This answer is automatically generated
Is there any way of viewing settlements on hicaps slightly older than 30 days
Settlements older than 30 days cannot be viewed on the HICAPS Trinity terminal.
This answer is automatically generated