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STEP 4
Select Manual Card Entry from the Other Options screen.
If prompted for Payment Options, select Manual.
STEP 5
Enter the card number using the on-screen keypad and
select Enter. The first 6 and the last 4 digits of the card will
be displayed. Tap Confirm if the details match the payment
card.
Note: Merchant may be prompted to enter in the expiry
date of the card, followed by CVV (which is generally found
on the back of the card. Note: AMEX CVVs are on the front
of the card).
STEP 6
If a PIN is required to complete the transaction, a keypad
will be displayed for a customer to enter their PIN and tap
Enter to complete the transaction.
Note: In some cases the card will not require a PIN and
therefore a signature will be required to complete the
transaction.
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Need help?
Do you have a question about the TRINITY and is the answer not in the manual?
Questions and answers
cannot get bipping noises on key pad to work
To enable the beeping sounds on the HICAPS TRINITY keypad, follow these steps:
1. Tap the accessibility icon at the present card screen.
2. Select "Training for visually impaired" mode.
3. Ask the customer if they want to use the side button or double-tap the screen to confirm selections.
4. A demo PIN entry keypad will appear.
5. As the customer drags a finger across the screen, beeping sounds will play to assist navigation.
This mode allows practice with digit selection, and digits will be spoken during training.
This answer is automatically generated
Is there any way of viewing settlements on hicaps slightly older than 30 days
Settlements older than 30 days cannot be viewed on the HICAPS Trinity terminal.
This answer is automatically generated