HICAPS TRINITY User Manual page 14

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STEP 5
Enter clinical code if required, enter the amount for the
item and tap
to proceed. When all details are complete,
tap Add to Claim.
Note: The item cost will display the amount that was last
used for that item. The first time you use an item, you will
need to add an item cost amount.
The date of service defaults to the current date. Use the
calendar icon to select another date.
STEP 6
Summary of the claim is
shown, which can also add/
delete/modify items and
patients.
To add additional items, tap
Add Item and to make a claim
for an additional patient, tap
Add Patient.
When finished, tap Send to
Fund. The claim will be sent to
the member's health fund for
assessment.
STEP 7
After the response from Health
Fund, there may be a gap
payment to be paid, it will
be displayed here. Tap Pay to
continue.
Note: Additional sales can be
added here. Tap on Additional
sale drop down menu to add
amounts for payment, which
will be added to the gap
amount.
14

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Do you have a question about the TRINITY and is the answer not in the manual?

Questions and answers

Jennifer Leckey
February 17, 2025

cannot get bipping noises on key pad to work

1 comments:
Mr. Anderson
February 17, 2025

To enable the beeping sounds on the HICAPS TRINITY keypad, follow these steps:

1. Tap the accessibility icon at the present card screen.
2. Select "Training for visually impaired" mode.
3. Ask the customer if they want to use the side button or double-tap the screen to confirm selections.
4. A demo PIN entry keypad will appear.
5. As the customer drags a finger across the screen, beeping sounds will play to assist navigation.

This mode allows practice with digit selection, and digits will be spoken during training.

This answer is automatically generated

Liz
March 27, 2025

Is there any way of viewing settlements on hicaps slightly older than 30 days

1 comments:
Mr. Anderson
March 27, 2025

Settlements older than 30 days cannot be viewed on the HICAPS Trinity terminal.

This answer is automatically generated

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