Troubleshooting; Checkpoints - Samsung NV75J5170BS User & Installation Manual

Troubleshooting

Checkpoints

If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem
The buttons cannot be
pressed properly.
The time is not
displayed.
The oven does not work.
The oven stops while in
operation.
The power turns off
during operation.
There is no power to the
oven.
NV75J5170BS_EO_DG68-00617A-02_EN.indd 59
Cause
• If there is foreign matter
caught between the buttons
• Touch model: if there is
moisture on the exterior
• If the lock function is set
• If there is no power supplied
• If there is no power supplied
• If it is unplugged from the
power socket
• If continuous cooking takes
a long time
• If the cooling fan does not
work
• If the oven is installed
in a place without good
ventilation
• When using several power
plugs in the same socket
• If there is no power supplied
Action
• Remove the foreign matter
and try again.
• Remove the moisture and
try again.
• Check whether the lock
function is set.
• Check whether there is
power supplied.
• Check whether there is
power supplied.
• Reconnect the power.
• After cooking for a long
time, let the oven cool.
• Listen for the sound of the
cooling fan.
• Keep the gaps specified
in the product installation
guide.
• Use a single plug.
• Check whether there is
power supplied.
English 59
2015-05-20 9:59:01