Troubleshooting - Cyber Power CPD1200EO12LCD User Manual

5 TROUBLESHOOTING

Problem
The product will not turn on.
Outlet does not provide power to
connected equipment.
There is no LCD display.
Utility power is normal but the
unit is in Battery Mode.
The audible alarm beeps
continuously.
Possible Cause
The unit is not connected to an
AC wall outlet.
The battery is worn out.
Mechanical problem.
Circuit breaker has tripped
due to an overload.
DC fuse is blown due to
overload.
Batteries are discharged.
The product may require
service.
The product is not turned on.
Batteries are discharged.
The LCD is defective.
AC input is missing.
Input protector is tripped.
The unit is in Fault Mode.
19
Solution
The unit must be connected to a
220/230V outlet.
Replace the batteries.
Contact CyberPower Systems.
Turn the unit off and remove some
of the connected equipment. Wait
10 seconds, reset the circuit
breaker by depressing the button,
and then turn the unit on.
Servicing of the DC fuse should
only be performed by trained
personnel. For more information on
DC fuse replacement, contact
CyberPower Systems.
Recharge the unit for at least 8
hours.
Contact CyberPower Systems.
Press the power button.
Recharge the unit for at least 8
hours.
Contact CyberPower Systems.
Make sure the AC input is
well-connected.
Reset the input protector.
Refer to Fault Code Table for
further information. Contact
CyberPower Systems.