Table of Contents
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Contents
Documents Provided with This Product ................................................................................................................. 2
Contents ................................................................................................................................................................ 3
Notations Used in This Document ......................................................................................................................... 6
Notations used in the text .............................................................................................................................. 6
Hard disk drives ............................................................................................................................................ 6
Removable media ......................................................................................................................................... 6
Abbreviations of Operating Systems (Windows) ........................................................................................... 7
Trademarks ........................................................................................................................................................... 8
Regulatory Notices ................................................................................................................................................ 9
Warnings and Additions to This Document .......................................................................................................... 11
Latest editions ............................................................................................................................................. 11
Chapter 1 Maintenance ....................................................................................................................................... 12
1.
Transfer, Movement, and Disposal ................................................................................................................. 13
1.1
Transfer to a Third Party ...................................................................................................................... 13
1.2
Disposal of the Server and Consumables ............................................................................................ 14
1.3
Regarding the Transportation of This Server ....................................................................................... 14
1.4
Relocation and Storage ........................................................................................................................ 14
2.
Daily Maintenance .......................................................................................................................................... 16
2.1
Checking and Applying Updates .......................................................................................................... 16
2.2
Checking Alerts .................................................................................................................................... 16
2.3
Checking STATUS LED ....................................................................................................................... 17
2.4
Backup ................................................................................................................................................. 17
2.5
Cleaning ............................................................................................................................................... 17
2.5.1 Cleaning the server ................................................................................................................. 18
2.5.2 Cleaning the tape drive ........................................................................................................... 18
2.5.3 Cleaning the keyboard and mouse .......................................................................................... 18
3.
User Support ................................................................................................................................................... 19
3.1
Maintenance Services .......................................................................................................................... 19
3.2
Before Asking for Repair ...................................................................................................................... 19
4.
Collecting Failure Information ..................................................................................................................... 20
4.1
Collecting Event Logs ...................................................................................................................... 20
4.1.1
Windows Server 2008 R2 / Windows Server 2008 ............................................................ 20
4.2
Collecting Configuration Information ................................................................................................ 20
4.3
Collecting User-Mode Process Dump .............................................................................................. 21
4.4
Collecting Memory Dump................................................................................................................. 21
Express5800/E120d-M Maintenance Guide
Contents
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