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This data is confidential to Brunswick
Heat Air Room Heater
Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland
tel.: +44 (0)2891 270 531
fax.: +44 (0)2891 466 421
info@whalepumps.com
www.whalepumps.com
Whale Heat Air Room Heater
– How To Guide
This document is solely for guidance purposes and must only be used for reference by Whale®
Approved Service Engineers when servicing or repairing Whale® Heat Air Room Heaters.
Note: Images shown are for illustration purposes only.
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Table of Contents
Related Manuals for Whale Heat Air SL5511Ux
Summary of Contents for Whale Heat Air SL5511Ux
- Page 1 Whale Heat Air Room Heater – How To Guide This document is solely for guidance purposes and must only be used for reference by Whale® Approved Service Engineers when servicing or repairing Whale® Heat Air Room Heaters. Note: Images shown are for illustration purposes only.
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Page 2: Table Of Contents
4.1.1.6 – All Bars: Multiple faults ....................13 4.1.2 Clear lockout procedure iVan Control Panel ................ 14 4.2 Whale returns procedure ......................15 4.3 Initial steps required before replacing internal parts ..............17 4.4 Replacement of Blown Air Fan - AK1834 ..................17 4.5 Replacement of Gas Control PCB –... -
Page 3: General
1.0 General For over 60 years Whale® has led the way in the design and manufacture of freshwater and waste systems including: plumbing, taps, showers and pumps for low voltage applications. Now providing water and Room heating systems for recreational vehicles, the company and its products have built a reputation for quality, reliability and innovation backed up by excellent customer service. - Page 4 ALWAYS carefully follow this Whale Technical How To Guide for this product and heed all warnings. Whale rejects liability for problems and damage caused by the system being installed by untrained or incompetent personnel.
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Page 5: Product Description
2.1 Product Description The Whale® Heat Air can be run on electric, gas or using both combined to provide blown hot air for mobile applications. It is suitable for the installation in a caravan or motorhome which is not in permanent use. -
Page 6: Fault Trees
Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com Figure 4 – User interface s Whale Heat Air Room Heaters ® Whale Duo Whale Heat... - Page 7 3 Bars voltage Chapter 4.1.1.4 4 Bars Flue blockage Chapter 4.1.2 Chapter 4.1.1.5 5 Bars Other/internal fault Engage Whale Tighten nut and Gas leak at Heater Approved Service Gas related issues Smell of gas olive Engineer Replace nut and olive Return Heater to Chapter 4.2...
- Page 8 Propane DC power related Correct supply Is a Solar Panel Chapter 4.1.1.3 10.1≤V≤15.9 issues voltage issue fitted? Return Heater to Chapter 4.2 Whale Are relays Replace PCB switching AC power related Check mains 230V Chapter 4.6 correctly issues available?
- Page 9 This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com Air flow related Combustion air Chapter 4.1.1.4 issues...
- Page 10 – “!” codes” above tick sound Check O/H stat Heater Chapter 4.8 working Check Thermistor Heater Chapter 4.9 working Check Electrode Heater Chapter 4.7.2 working Replace PCB Heater Chapter 4.5 working Return Heater to Chapter 4.2 Whale Page 10 of 34...
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Page 11: Troubleshooting
4.1.1 Clear lockout procedure Heat and Duo Control Panel The Whale® Heat Air Room Heaters are equipped with an electronic diagnostic system which will detect fault conditions ranging from poor gas or DC supply to internal Room Heater malfunctions. In the unlikely event of failure, follow the steps below to identify and resolve the issue. -
Page 12: Bars: Overheat
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com From the heater, ensure there is a gradual fall/ decline with no rises Try to operate the Heater again on gas Air Intake flue:... -
Page 13: Bars: Combustion Air Fault
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 4.1.1.4 – 4 Bars: Combustion air fault Process Actions •... -
Page 14: Clear Lockout Procedure Ivan Control Panel
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 4.1.2 Clear lockout procedure iVan Control Panel iVan is equipped with an electronic diagnostic system which will detect fault conditions ranging from poor gas or d.c. -
Page 15: Whale Returns Procedure
Figure 7. Before returning the Heat Air Room Heater to Whale please contact our customer service team, to ensure the warranty process is adhered Figure 7 – Whale returns form (see next page – please copy to use) - Page 16 (dd/mm/yy) Quality assurance no. (on silver sticker) Description of fault (“faulty” is not a description) Distributor’s action Details of action taken by retailer or Whale Repair kit issued Product issued Labour cost sold/foc sold/foc sold/foc For Whale use only Complaint no.
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Page 17: Initial Steps Required Before Replacing Internal Parts
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 4.3 Initial steps required before replacing internal parts Prior to replacing an internal part, the mains 230V supply must be isolated, the gas supply must be closed and disconnected. -
Page 18: Replacement Of Gas Control Pcb - Ak1845, Ak1846, Ak1847
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 4.5 Replacement of Gas Control PCB – AK1845, AK1846, AK1847 Before you start: ! Close gas supply/ isolate 230V supply. -
Page 19: Replacement Of Electric Control Pcb - Ak1849
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com - re-assemble connections on the back, then replace PCB by firmly pushing into place on - remove ribbon cable (1), thermistor (2) solenoid, again holding close to the lugs, and... -
Page 20: Gas Component Replacement
+44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 4.7 Gas Component Replacement All Whale gas products must be installed and serviced by a Whale trained Qualified Gas Engineer in accordance with the installation instructions and BS EN 1949-2011. Please refer to section 1.2 warnings for further details on requirements upon personnel carrying out work on the Room Heater. -
Page 21: Replacement Of Motor Units
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 4.7.2 Replacement of Motor Units ! Ensure 230V supply is isolated before commencing work on the product. -
Page 22: Replacement Of Burner Assembly 4.0Kw - Ak1839/ Electrode Ak1841
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 4.7.3 Replacement of Burner Assembly 4.0KW – AK1839/ Electrode AK1841 - failure to light despite audible spark generator operation –... -
Page 23: Replacement Of Gas Heat Exchanger - Ak1840
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 4.7.4 Replacement of Gas Heat Exchanger – AK1840 ! Close gas supply/ isolate 230V supply. -
Page 24: Temperature Sensor Gas- Ak1852, Gas & Electric Ak1853 Check And Replacement
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 4.9 Temperature Sensor Gas– AK1852, Gas & Electric AK1853 check and replacement The Thermistor can be checked without removing it from the Heat Air Room Heater. -
Page 25: Assessment And Replacement Of Electric Element Ak1850
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 4.10 Assessment and replacement of Electric Element AK1850 The failure of the electric element will be noted by the lack of room heating power when operating the Heater in the electric mode. -
Page 26: Spare Parts
This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com 5.0 Spare parts Figure 9 –... - Page 27 This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com AK1840 Heat Exchanger Kit AK1841 Electrode Kit AK1842...
- Page 28 This data is confidential to Brunswick Heat Air Room Heater Munster Simms Engineering Ltd., 2 Enterprise Road, Bangor, Co Down, BT19 7TA, U.K. – Northern Ireland tel.: +44 (0)2891 270 531 fax.: +44 (0)2891 466 421 info@whalepumps.com www.whalepumps.com AK1852 Temp Sens Gas Kit AK1853 Temp Sens Gas Electric Kit AK1854...
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Page 29: Contact Details
Email: info@whalepumps.com This document is solely for guidance purposes and must only be used for reference by Whale® Approved Service Engineers when servicing or repairing Whale® Room Heaters. ©Copyright Whale 2019 - All rights reserved. Reproduction in whole or in part without permission is prohibited.