Error Message; On-Board Computer; Less Critical Errors; Critical Errors - Bosch ZEMO SU-E FS 12 Translation Of Original Operating Instructions

6.3

Error message

6.3.1

On-board computer

The control panel indicates whether a critical or
less critical error has arisen in the drive system.
The error messages generated by the drive
system can be read in the eBike Flow app and by
the bicycle dealer.
The rider can use a link in the eBike Flow app to
display all information on errors and assistance on
eliminating errors.

6.3.1.1 Less critical errors

The indicator for the selected level of assistance
will flash orange in the event of less critical errors.
 Press selection button.
 The error is acknowledged and the indicator for
the selected level of assistance displays the
colour for the configured level of assistance
permanently.
You can eliminate errors yourself using the
following table when necessary. Contact your
specialist dealer if the problem persists.
Code Description
0x523005 The sensors do
0x514001 not detect the
0x514002 magnetic field
0x514003 properly.
0x514006
Table 30: List of on-board computer error messages

6.3.1.2 Critical errors

The indicator for the selected level of assistance
and battery level indicator flash red to indicate
critical errors.
 Contact specialist dealer.
 Never connect a charger.
MY22Z0a - 12_1.0_25.07.2022
Method of resolution
 Check that the magnet
wasn't lost while riding.
 If a magnet sensor is
used, check that the
sensor and magnet have
been fitted properly. In
doing so, ensure that the
cable to the sensor is not
damaged.
 If a rim magnet is used,
ensure that there are no
magnetic field interfer-
ence near the drive unit.
6.3.2

Rechargeable battery

The battery is protected against deep discharge,
overcharging, overheating and short circuits by
Electronic Cell Protection (ECP). In the event of a
hazard, a protective circuit switches the battery off
automatically. If a fault is detected in the battery,
the LEDs flash on the battery level indicator.
Description
Code:
If the battery is outside its
charging temperature range,
three LEDs will flash on the
battery level indicator.
Code:
If a fault is detected in the
battery, two LEDs flash on the
battery level indicator.
Code:
No LEDs will light up if there is
no power.
Table 31: List of battery error messages
Operation
Method of resolution
1
Disconnect charger from
battery.
2
Leave battery to cool down
or warm up.
3
Contact your specialist
dealer if the problem
persists.
 Contact specialist
dealer.
1
Check all plug connections.
2
Check contacts on the
battery for dirt. Clean the
contacts carefully if needed.
3
Contact your specialist
dealer if the problem
persists.
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