Ending A Call; Cisco Ip Phone 7970 Series; Using Hold And Resume; Using Mute - Cisco 7970 Series Phone Manual

Ending a Call

To end a call, hang up. See the table below for details.
If you want to...
Hang up while using the handset
Hang up while using the headset
Hang up while using the speakerphone Press
Hang up one call but preserve another
call on the same line

Using Hold and Resume

Only one call can be active at any given time; all other calls will be placed on hold.
If you want to...
Put a call on hold
Remove a call from
hold on the current line
Remove a call from
hold on a different line
Tips
• Engaging the Hold feature typically generates music or a beeping tone. For this reason, avoid
putting a conference call on hold.

Using Mute

Mute disables the audio input for your phone. With Mute enabled, you can hear other parties on a call
but they cannot hear you.
If you want to...
Toggle Mute on
Toggle Mute off

Cisco IP Phone 7970 Series

Then...
Return the handset to its cradle. Or press EndCall.
Press
the button lit after hanging up), press EndCall.
Press EndCall. If necessary, remove the call from hold first.
Then...
Make sure the call you want to put on hold is highlighted and press Hold.
Make sure that the appropriate call is highlighted and press Resume.
Press (a blinking line button). If there is a single call holding on this
line, the call will resume automatically. If there are multiple calls holding,
make sure that the appropriate call is highlighted and press Resume. Note
that a held call is indicated by the call-on-hold icon:
Then...
Press .
Press .
. If you want to keep headset mode activated (keep
or EndCall.
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