Using Voice Messaging, Call Logs, And Directories; Accessing Voice Messages - Cisco 7970 Series Phone Manual

Using Voice Messaging, Call Logs, and Directories

This section describes how you can use feature buttons to access voice messages, call logs, and
directories.

Accessing Voice Messages

Your company determines the voice message service that your phone system uses. For the most
accurate and detailed information about this service, refer to the documentation that came with it. For
a general overview of voice message service features, refer to the table below.
If you want to...
Set up and personalize
your voice message
service
See if you have a new
voice message
Listen to your voice
messages or access the
voice messages menu
Send a call to your
voice message system
Cisco IP Phone 7970 Series
Then...
Press and follow the voice instructions. If a menu appears on your
touchscreen, choose an appropriate menu item.
Look at your phone for the following indicators:
• A steady red light on your handset. (This indicator can vary. See the
"Customizing Rings and Message Indicators" section on page 39.)
• A flashing envelope icon
Press . Depending on your voice message service, doing so either
auto-dials the message service or provides a menu on your touchscreen.
Press iDivert. The iDivert feature automatically transfers a call (including
a ringing or held call) to your voice message system. Callers will hear your
voice message greeting and can leave you a message.
and text message on your touchscreen.
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