If Your Printer Does Not Work - HP Vectra XM5 3 User Manual

NOTE
4 Troubleshooting Your PC and Using the SETUP Program
If Your PC Has a Hardware Problem

If Your Printer Does Not Work

1 Verify that the power cord is plugged into the power outlet and the
printer.
2 Make sure the printer's power switch is ON.
3 Check that the printer is on-line.
4 Examine the paper feed mechanism for a paper jam.
5 Verify that you have the correct cable for the printer. Make sure that
it is securely connected to the correct connector (port) on the PC
and printer.
6 Make sure that the printer is configured correctly for the PC and for
the application.
a Ensure that the PC's port has been correctly configured using
SETUP.
b Make sure the printer is correctly set up in Windows.
If you are asked to insert a diskette when installing a printer, type
C:\WINDOWS\OPTIONS
drivers are located in this subdirectory.
c Ensure the application program's "print" menu has been correctly
set up. (Refer to the manual supplied with the application
software.)
7 Check that the PC's port is working properly by running another
peripheral connected to the port.
8 If you receive an error message, refer to the printer's manual for
help.
70 English
and press . All of the Windows printer