HP Vectra XM5 4 User Manual page 103

This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state, or province to province.
Limitation of Liability and Remedies
The remedies provided above are the customer's sole and exclusive remedies.
In no event shall HP be liable for any direct, indirect, special, incidental, or consequential
damages, whether based on warranty, contract, tort, or any other legal theory.
The foregoing limitation of liability shall not apply in the event that any HP product sold
hereunder is determined by a court of competent jurisdiction to be defective and to have
directly caused bodily injury, death, or property damage; provided, that in no event shall HP's
liability for property damage exceed the greater of $50,000 or the purchase price of the specific
product that caused such damage.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential
damages–including lost profit–so the above limitation or exclusion may not apply to you.
Obtaining On-Site Warranty Service
To obtain on-site warranty service, the customer must contact an HP Sales and Service Office
(in the US, call the HP Customer Support Center at (303) 635-1000) or a participating
Authorized HP Personal Computer Dealer Repair Center and arrange for on-site repair of the
product. The customer must be prepared to supply proof of the purchase date.
This warranty is extended worldwide to products purchased from HP or an Authorized HP
Personal Computer Dealer which are reshipped by the original purchaser either for use by the
original purchaser or provided as an incidental part of systems integrated by the original
purchaser. Service is provided in the same manner as if the product was purchased in the
country of use and can only be provided in countries where the product is designed to operate.
If the product is not normally sold by HP in the country of use, it must be returned to the
country of purchase for service.
The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the
system processor unit–such as video adapters, mass storage devices, and interface
controllers–are covered by this warranty.
Customer-replaceable components–such as the keyboard or mouse–may be serviced through
expedited part shipment. In this event, HP will prepay shipping charges, duty, and taxes;
provide telephone assistance on replacement of the component; and pay shipping charges,
duty, and taxes for any part that HP asks to be returned.
HP products external to the system processor unit–such as external storage subsystems,
displays, printers, and other peripherals–are covered by the applicable warranties for those
products; HP software is covered by the HP Software Product Limited Warranty.
On-site visits caused by non-Hewlett-Packard products–whether internal or external to the
system processor unit–are subject to standard per-incident travel and labor charges.
On-site service for this product is restricted or unavailable in certain locations. In HP Excluded
Travel Areas–areas where geographical obstacles, undeveloped roads, or unsuitable public
transportation prohibit routine travel–service is provided on a negotiated basis at extra charge.