If You Have Forgotten Your Password - HP Vectra VE5 4 User Manual

Hp vectra ve5 4: users guide
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NOTE
3 Troubleshooting Your PC

If You Have Forgotten Your Password

If You Have Forgotten Your Password
Use these instructions if the passwords were set with the HP Setup
program.
If you forget the User Password, but not the Administrator password,
carry out the following procedure:
1 Switch off the PC.
2 Restart the PC. If the keyboard is locked, enter the administrator
password.
3 Wait for
F2=Setup
4 Press
to start Setup.
5 Enter the Administrator Password to access the Security/User
Password menu.
6 Move to the User Password field and set a new User Password. This
will replace the old password which you had forgotten.
7 Press
to save the new Password and exit Setup.
If you forget both the User Password and the Administrator
Password:
1 Switch off the PC.
2 Remove the computer's cover.
3 Set switch 7 on the system board switch block to CLOSED.
4 Switch on the PC and allow it to complete its startup routine.
The message "Passwords have been cleared, power-off
your PC and set switch 7 to open position before
restarting" will be displayed.
5 Switch off the computer.
6 Reset switch 7 to OPEN.
7 Replace the computer's cover.
8 Switch on the PC and allow it to complete its startup routine.
9 After the Power-On Self-Test has completed, press
prompted to use Setup.
10 Set new User and System Administrator Passwords.
11 Press
to save the new passwords and exit Setup.
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