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SCO Unix® is a registered trademark of The Santa Cruz Operation, Inc. Other brand and product names are registered trademarks or trademarks of their respective holders. Hewlett-Packard Company 2001 All Rights Reserved. Document Version 1.0 Hewlett-Packard Co. 10955 Tantau Ave. Cupertino, CA 95014 U.S.A. HP Toptools Deployment Guide Version 5.5...
Windows 2000 Manual Deployment... 26 5.2.3 Windows NT, 9X, ME HP Toptools for Desktops Manual Deployment... 31 5.2.4 Windows NT, 9X, ME HP Toptools for HP Omnibooks Manual Installation ... 40 UTOMATED EPLOYMENT OF 5.3.1 Obtaining the latest agents... 47 5.3.2...
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11 Toptools Agent Utilities ...107 11.1 ... 107 SSET ONFIGURATOR 11.2 HP W BIOS C INDOWS ONFIGURATOR 11.2.1 Prerequisites... 108 HP Toptools Deployment Guide Version 5.5 ETTING THE AGING ... 96 LERT SETUP.INI C ONFIGURATION ... 107 ... 91 ... 105...
It should be noted however, that while HP Toptools lets you manage devices over a network, it is a device management application, and is not intended to function as an open management platform whereas 3 party applications are integrated.
1.2.2 The HP Toptools device manager The role of the HP Toptools device manager is to collect DMI, SNMP, WMI and WBEM data provided by agents running on managed devices and store the data in a database. device manager makes the device information available in a web site.
2.1 Overview This section includes flow charts to guide you through the planning process for a successful installation of the HP Toptools solution with specific focus on the HP Toptools device manager. Key areas for planning: Resource Allocation (both human and hardware)
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HP Toptools device manager components selected HP Toptools Deployment Guide Version 5.5 Configure Discovery Select Yes, when prompted for Discovery advanced configuration If no entry, default Configure network is to discover entire addresses you want HP IP class address Toptools to discover...
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Discovery configured HP Toptools Deployment Guide Version 5.5 Configure Security NT Authentication Basic NT Challenge/Response Is IIS installed on a FAT partition? Convert to NTFS Secure Socket Layer support? Use Socket Layer for additional security Go to agent installation...
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HP Toptools HP Toptools Deployment Guide Version 5.5...
The second scenario involves the HP Toptools device manager to be setup first. Using this method, you can have the HP Toptools device manager help you in the deployment of agents. Chapter 5, 6 and 7 will cover the different agent deployment scenarios. For help on how to installed the required components, please refer to the appendices section.
HP Toptools. This can be accomplished by saving a backup copy of all the *.mdb files under the \hptt subdirectory and recopying them after the upgrade. This can only be accomplished for upgrades of HP Toptools 5.0 and hire. Data from HP Toptools 4.5 or earlier can not be used with HP Toptools 5.0 or later.
The suggested approach is to order the HP Toptools from the web site at a cost of 14.95. This CD includes the latest HP Toptools software and the HP Toptools enterprise solutions - Notes - There are special directions to work around the need for a constant connection if the “Download HP...
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DHCP, if the HP Toptools installation wizard detects the system is configured to use DHCP, a warning dialog will be displayed. You must install HP Toptools onto a system with a static IP address, or configure the DHCP server to reserve an IP address for this system as the trap destination for managed devicse will be registered to this IP address.
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Step 4. Continue install wizard internet connection If the HP Toptools installation wizard finds it can continue with installation, it will attempt to make a connection to the HP Toptools website. If a failure occurs, you will be prompted by a dialog explaining that the failure may be due to improperly configured network settings (if the IP pings performed during system inspection failed), or improperly or non-configured proxy settings.
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(upgraded) and then linked. If Web JetAdmin is not installed on the HP Toptools system and it is selected for installation, you will be presented with a dialog asking if you would like to install the Web JetAdmin software, or if you would like to link to a Web JetAdmin installation which may be present on another system somewhere on the network.
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Step 10. Package download disk space If the HP Toptools installation wizard is run as a web download, then after all component selections have been made, the wizard will check the HP Toptools system for the required disk space needed to download all required/selected software packages.
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You are prompted with a dialog asking for the password to be used with the default domain user account “toptools admin”. If the HP Toptools system is a member of a domain, a drop down list-box is show with the available domains, defaulting to the HP Toptools domain. You can specify a different domain or user account, or create a new user account.
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HP Toptools If the target system is a member of a workgroup, the domain list-box will not be shown. The HP Toptools installation wizard will create the user account, and you will be instructed that the specified account (user name and password) will need to be present on each managed system where functionality such as WMI access and agent deployment is desired.
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Select Next to continue. Step 14. Download software packages If the HP Toptools installation wizard is run as a web download, then the download of all required/selected software takes place next. A dialog will inform you of the status of the download: If you opt to Cancel the download, a dialog that points you to the toptools website to order a CD is shown.
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Step 18. The toptools database updates If the HP Toptools installation wizard was able to connect to the hp website at the beginning of the installation, then the latest data available will be downloaded and used to populate the toptools databases.
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Any patches/updates you selected will be downloaded and installed before continuing onto advanced configuration. If the HP Toptools installation wizard did not find a live connection to the hp website during system inspection, then this question will not be presented. You can still check for the latest patches/updates at a later time from the maintenance setup dialog.
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HP Toptools Step 21. Installation complete After advanced discovery, the installation complete dialog is displayed. HP Toptools Deployment Guide Version 5.5...
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This message will not be displayed if the user has told the HP Toptools installation wizard not to perform the required reboot until the user does so.
5.2 Installation of HP Toptools for Desktops and HP Toptools for Omnibook Agents As of HP Toptools 5.0, there are multiple agents for HP Vectra and Kayak PCs, as well as for HP Omnibook mobile PCs. For systems running Windows NT, Windows 9X, or Windows ME, HP Toptools utilizes a DMI based agent.
Local administrator privileges Agent Installation The WMI agent are located on the HP Toptools CD or from the HP Toptools web site at http://www.hp.com/toptools. The HP Toptools 5.5 version of the WMI agent is named TTWP55<nn>.exe. HP Toptools Deployment Guide Version 5.5...
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HP Toptools Welcome Screen The Welcome Screen shows the version of the HP Toptools agent. Click Next to continue. License Agreement The next screen is the license agreement. Read the license agreement, select “I accept the terms in the license agreement,” and click on Next to continue.
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This screen allows for the entry of user information. Enter the system location and the user phone number, and click on Next to continue. Asset Information The following screen allows for the entry of the system’s asset information. Once it is entered, click on Next to continue. HP Toptools Deployment Guide Version 5.5...
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The one option if custom installation is selected is the installation of the local agent user interface. If the agent has already been installed, this screen will allow the agent to be modified, repaired, or removed. HP Toptools Deployment Guide Version 5.5...
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Installation Confirmation Once the installation type is selected, the installation confirmation screen is displayed. This is the last opportunity to change any options before the installation starts. Click on Install to finish the installation. HP Toptools Deployment Guide Version 5.5...
Local administrator privileges Agent Installation The DMI agent are located on the HP Toptools CD or from the HP Toptools web site at http://www.hp.com/toptools. The HP Toptools 5.5 version of the DMI agent is named TTDD55<nn>.exe. HP Toptools Deployment Guide Version 5.5...
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Click on Next to continue. Temporary Files Directory The installation wizard needs to de-compress the installation files. Select a directory for these files, which can be manually deleted after a successful installation. Click on Next to continue. HP Toptools Deployment Guide Version 5.5...
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Click on Next to continue. License Agreement The next screen is the license agreement. Read the license agreement, select “I accept the terms in the license agreement,” and click on Next to continue. HP Toptools Deployment Guide Version 5.5...
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Review the notes and click on Next to continue. Agent Installation Folder This screen shows the directory that the HP Toptools for Desktop DMI agent will be installed in. The default directory is C:\DMI. Once the directory is confirmed, click on Next to continue.
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This screen allows for the selection of different installation types. The default is for a complete installation. If a custom installation is selected, there are further options to install the local user interface, the HP Soft Power Down utility, or the SMSWin utility. The HP Soft Power Down utility powers off a Windows NT system after it reaches the “Safe to Shutdown”...
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HP Toptools Installation Completion The installation complete screen is displayed after the agent has been fully installed. The HP Toptools info wizard allows the entry of user and asset information. Click on Finish to continue. HP Toptools Deployment Guide Version 5.5...
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HP Toptools HP Toptools Info Wizard Welcome Screen The HP Toptools Info Wizard allows the entry of the optional asset and user information. Click on Next to continue. Asset Location and User Information This screen allows the entry of the system name, system location, user name, and user phone number.
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The last information entry screen allows the entry of Software image, leasing contract, and leasing expiration information. Resource monitoring can also be started locally from this screen. Once the information is entered, click on Next to continue. HP Toptools Deployment Guide Version 5.5...
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This is the last screen of the HP Toptools Info Wizard. Clicking on Finish will add the previously entered data to the HP Toptools for Desktops agent. There is also an option to start the local user interface for the agent to verify the information.
Administrator privileges on the local machine Agent Installation The HP Toptools for Notebooks agents are located on the HP Toptools CD. These agents are for the HP Omnibook mobile computers. The same software can be downloaded from http://www.hp.com/toptools. - Note - If you have HP Omnibooks that were purchased prior to January, 1998, you should check the Omnibook support web site at http://www.hp.com/go/omnibooksupport.
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HP Toptools Installation Wizard Follow the instructions on the standard screens as you advance through the installation. The next three screens provide licensing and product information, including the “Readme First” file. HP Toptools Deployment Guide Version 5.5...
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HP Toptools Directory Selection Accept the default directory for the agents or, you may designate a different directory. HP Toptools Deployment Guide Version 5.5...
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Mark the desired components for the notebook. The HP Toptools Resources Monitor replaces the Crash Monitor offered in a previous version of HP Toptools for Notebooks Agents. Note, there are no check boxes here, highlight acomponent and click to mark/unmark.
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Notebook Identification The data in this screen is needed by HP Toptools to provide information about this device. You may enter it directly if you are installing the agents locally at the notebook. If you are installing the agents with a...
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Verify Installation Open the local Toptools viewer to verify that the installation has succeeded. To access the local Toptools, select Start HP Toptools for Notebooks HP Toptools. You should see a screen with basic information about your Omnibook. This verifies the successful installation of the HP Toptools of Notebooks DMI agent! HP Toptools Deployment Guide Version 5.5...
Many HP PCs, notebook computers, and workstations support the remote installation of agents. The system requirements are the same as for manual agent installation. The HP Toptools Device Manager can be used to remotely install agents under following conditions: •...
Select the type of agent to deploy from the “Agent Deployment” sub-menu. - Note - HP Toptools agents will not install on unsupported systems. If you don’t know the system type of an individual system, the wrong agent will not be installed.
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Setting up a data input Asset File. Once any options are configured, click on Next to continue. Agent Download If the selected agent has not been downloaded to the HP Toptools device manager, it will connect to the HP FTP site to get the files. Once the software has been successfully downloaded, click Next to continue.
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HP Toptools Installation Methods The following screen lists the selected packages that can be installed locally and remotely. The HP Toptools Agent remotely deployable and is ready to be installed. Click on Next to continue. Installation Scheduling The agent installation can be initiated immediately, or can be scheduled up to 1 week in advance. Select the installation time and click on Next to continue.
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Agent Installation Review At this point the HP Toptools Device Manager is ready to start installing the agent. Click Finish to install the agents. Once the installation is complete, an alert will be created and sent to the HP Toptools alert log.
Also note that the attribute SystemName is not to be confused with NetworkAddress. Whereas NetworkAddress is the main identifier of each PC used by HP Toptools Device Manager, SystemName is simply one of the DMI attributes of the PC.
Do not use accented characters, symbols, or spaces in any fields, or for any directory names, during HP Toptools installation. HP Toptools for Jornada PC Companion’s agents are installed on a HP Kayak or Vectra PC or a HP Omnibook that has the HP Toptools for Desktops or Notebooks agent already installed. This install will add a screen to the local Toptools application for PC Companions.
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You will need to download HP Toptools for Jornada PC Companions from http://www.hp.com/toptools. Go to the download area where you will find all the HP Toptools software listed. Once you have downloaded the appropriate file, PCCompanion.exe, execute it. This will extract all files and launch the installation.
The process to setup Windows Based Terminals for manageability is accomplished through a firmware update. This is the same process as upgrading the HP Toptools agents on a PC, except that for a Windows Based Terminal, system firmware will be selected instead of an HP Toptools Agent. See the HP Toptools Remote agent installation section for details.
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SNMP services, if not already present. • an HP Toptools agent will then need to be installed on each Netserver that is to be managed by an • HP Toptools device manager. The HP Netserver Agents can be found under the download section of the HP Toptools website at www.hp.com/toptools.
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Servers button you will be able to type in the names of specific servers. When you have a complete list, use the Add>> button to select the servers for the agent installation. Some of the servers listed may not be HP Netservers. Do not select a non-HP server for installation of the NP Netserver Agents.
The Netserver Agents are supported on the following NOS Versions: • NetWare 4.2 • NetWare 5.1 Starting Installation Execute the self-extracting file from any directory, and run setup.exe. You should get a window similar to the one shown below: HP Toptools Deployment Guide Version 5.5 www.hp.com/toptools...
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Once all the servers on which you want to install Netserver Agents are listed in the right hand text box, click Install to Servers. Verify that you have installed agents to all the NW servers. If the list is correct, click “Finish.” Reboot your Netservers. HP Toptools Deployment Guide Version 5.5...
The HP Netserver Agents (DMI software is not currently supported on SCO UNIX) must be installed via the Custom utility of SCO UNIX. In addition, you must create a tar format master diskette of the HP Netserver Agents for SCO UNIX server software using one of the following methods: If you downloaded the Netserver Agents installation software from the Internet, you will need to •...
Debian 2.2 Please consult the agent Readme file to find out about supported Kernels. The Netserver Agents for Linux can be installed only on a specific set of HP Netservers, listed below: e 60, e 800, lpr, lxr 8500,lc 2000/r, lh 3000/r, lh 6000/r lt 6000r lp 1000r, lp 2000r...
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# rpm -q --whatrequires ucd-snmp libsnmp.so.0 3.2. Remove those packages (if there is no relevant packages, skip to the next step): # rpm -e <package names> 3.3. Install the new packages # rpm -i /tmp/ucd-snmp-*zzz.i386.rpm HP Toptools Deployment Guide Version 5.5...
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7. Install the Netserver Agents package: 7.1 Before installing agents-lx, if there are hard disk cage devices, look for special files /dev/sg*. If there are no such files, create them using the following commands: HP Toptools Deployment Guide Version 5.5...
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# rpm -e agents_lx # rpm -e hpserver-core Notice that the hpserver-core package may be in use by other HP products and if so the last command will tell you and will not uninstall the package. No reboot is necessary.
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# dpkg -P agents-lx # dpkg -P hpserver-core Notice that the hpserver-core package may be in use by other HP products and if so the last command will tell you and will not uninstall the package. No reboot is necessary.
This section will cover how to updated agents on Hubs and Switches. The HP Download Manager described below makes it easy to update the agents on HP hubs and switches, provided that you have the most recent Toptools Hubs & Switches CD. You should obtain this CD, it will simplify the update process.
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Multiple Devices requiring Software Update Utility and Download Manager If multiple devices are selected that require both HP download manager and Software Update Utility, an information message will appear. Clicking on either the Download Manager or the Software Update Utility link will start that utility.
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HP Toptools Licensing Agreement At this point the licensing agreement screen is displayed. Accept the agreement and click on OK to continue. HP Toptools Deployment Guide Version 5.5...
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After the software has been downloaded a software selection review screen is presented. Click on Next to continue. Schedule Installation The installation can be started immediately, or it can be scheduled to happen at some point in the future. HP Toptools Deployment Guide Version 5.5...
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At this point the installation is scheduled. To view the results of the installation, review the alert log. Verify Installation Open the alert log after the installation has been performed to view the results. HP Toptools Deployment Guide Version 5.5...
Toptools Hubs & Switches CD. You must have populated this directory with the appropriate firmware, which you can download from the HP web site. The simplest procedure is to download a copy of the entire Toptools Hubs & Switches CD (about 28 Mbytes).
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HP Toptools Right-click on one of the highlighted hubs or switches. A pop-up menu will appear. Select Update Firmware to launch the HP Download Manager. Select the devices that need to be updated. When the Download Control dialog box appears, it lists the devices you selected (in the example here, there is only one) along with the version numbers of the firmware currently loaded on each.
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This screen asks for the HP Toptools CD, note that it is really referencing the Toptools for Hubs and Switches CD. If this screen appears, the newly downloaded firmware was placed in the wrong directory.
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As the Download Manager works, it displays a dialog box that shows the progress of the operation. If it encounters a problem, it will complete the downloading of the file in progress and then stop. If you want to stop the downloading at any time, you can click the Stop button. HP Toptools Deployment Guide Version 5.5...
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Doing so will help with device identification during the discovery process. The procedure described below is the same for all Windows NT devices. Select Properties to open the Network dialog box. Select the Services tab. HP Toptools Deployment Guide Version 5.5...
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If you know that the SNMP files are not in this directory, insert the Windows NT CD and type in the correct path. Otherwise, accept the given path. In either case, click Continue. In the event that the files are not found, you will be given another chance to enter the correct path. HP Toptools Deployment Guide Version 5.5...
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If you are running any operating system other than Windows NT, answer Yes. You are finished. If you are running Windows NT, respond to this screen by selecting No. You must next reapply Service Pack 4, 5, or 6A and you will reboot after you do that. HP Toptools Deployment Guide Version 5.5...
8.1.2 Windows NT Service Pack Installation/reinstallation After installing any services on Windows NT it is important to reinstall your Service Pack. HP Toptools supports SP4, SP5 and SP6A. Find the Windows NT service pack. You may find that the NT service pack has been already copied to your hard drive (c:\winnt\i386).
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HP Toptools Tell the program to install the Service Pack. If this is the first installation of the Service Pack, create an uninstall directory. HP Toptools Deployment Guide Version 5.5...
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If the service pack was previously installed, an Uninstall directory should already exist and you do not need to recreate one. Continue through the next screens. Reboot. You are finished and should reboot at this time. HP Toptools Deployment Guide Version 5.5...
Open the Windows Components Wizard. Select Management and Monitoring Tools, and then press the “Details” button. You do not have to check the Management and Monitoring Tools button. SNMP Protocol In the Details information, select Simple Network Management Protocol and mark the check box. HP Toptools Deployment Guide Version 5.5...
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Select IIS Options In the Internet Information Services components, ensure that “World Wide Web Server” is selected. The rest of the options are not required by HP Toptools 5.0, but may be useful for other applications. HP Toptools Deployment Guide Version 5.5...
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Click OK on all of the dialogue boxes until Windows starts copying files. Windows may require that the Windows 2000 CD-ROM be inserted in the CD-ROM drive. SNMP Installation Complete At this point, SNMP and IIS is installed. Note that no reboot is required. HP Toptools Deployment Guide Version 5.5...
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Open the Computer Manager or go to Control Panel, Computer Management, Services. SNMP should be in the list of services. Right click on SNMP Service and select properties. SNMP Service Properties In the Agent Properties screen, the contact, location, and types of alerts can be configured. HP Toptools Deployment Guide Version 5.5...
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SNMP packets from specified hosts for added security. After all of the SNMP properties are set, click on OK to exit. At this point SNMP and IIS are installed. HP Toptools Deployment Guide Version 5.5...
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HP Toptools 9 Installing Toptools Auto Alert HP Toptools Auto Alert allows your Netservers to proactively send alerts to the Toptools device manager or any other computer on the network where Auto Alert is installed. Auto Alert should be installed on each computer where you want to receive traps.
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200 MB. Open the System Properties dialog box by right clicking and selecting the Properties menu command. Then select the Performance tab. Click the Change button. The Virtual Memory dialog box will open. HP Toptools Deployment Guide Version 5.5...
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Open Control Panel, Computer Management, and select Services and Applications. Check for SNMP Select Services and Applications, and then Services. Scroll down the list to check if SNMP is installed. In this example, SNMP is not installed. HP Toptools Deployment Guide Version 5.5...
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Please see Chapter 8 – Installing SNMP Services for Windows 2000 for instructions. Virtual Memory Open the Systems Properties page in the Control Panel. Select the Advanced Tab, and then Performance Options. In the Performance Options dialogue box, select Change. HP Toptools Deployment Guide Version 5.5...
Change the Initial Size and the Maximum Size of the virtual memory, and press the Set button. Click on OK in all of the Windows to exit. 9.2 Installing Toptools Auto Alert Find the program. HP Toptools Deployment Guide Version 5.5...
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HP Toptools Run the installation program. HP Toptools Deployment Guide Version 5.5...
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HP Toptools Configure the Toptools Management Server When prompted to enter the name of your management server, enter the name of the HP Toptools Integrated device manager. If you don’t have HP Toptools device manager, you may skip this screen by selecting Next.
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HP Toptools Set the Program Folder Setup is Complete You must check the “Launch HP Toptools Auto Alert” check box to launch the HP Toptools Auto Alert configuration application. HP Toptools Deployment Guide Version 5.5...
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HP Toptools Configure Auto Alert – Server List This will read the Toptools Netserver inventory list if you select Retrieve for Management Server. Configure Auto Alert – Adding Managed Servers HP Toptools Deployment Guide Version 5.5...
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HP Toptools You next identify each HP Netserver that you want monitored. You create a list by clicking on the Configuration tab, clicking the Add Servers button, and then selecting the HP Netservers on your network that you want to receive alerts from (see the figure below).
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Restart SNMP on Windows NT and SCO UNIX servers to initiate the Auto Alert messages. (It is not necessary to restart NetWare servers.) Select Start -> Settings > Control Panel Double click on Services. HP Toptools Deployment Guide Version 5.5...
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After you have installed HP Toptools Auto Alert, it is auto-started every time you start the PC console and you may minimize it to the task bar. It is necessary for HP Toptools Auto Alert to always be running in order to receive alerts.
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Instead, use the following procedure. 10.1 Batch Installation There are several options for installaing Desktop Agents without user intervention. The Command-line options are for TTDD50<nn>.exe (DMI) and SETUP.INI (WMI). The WMI agent does not have some of the options in the DMISETUP.INI file.
SystemPhysicalLocation=where the system is. PCSerialNumber: This is the PC's serial number. You can find it on the back of the HP Vectra PC. It is a character string, and has a maximum size of 64 characters. Example setting for this item: PCSerialNumber=serial number of the HP Vectra PC.
11 Toptools Agent Utilities 11.1 Asset Configurator The HP Toptools Asset Configurator is a software utility that can be used to assign different values to the asset management attributes of each managed PC. It is intended to be used before Toptools. Once the Asset Configurator has run, Toptools can be used to provide reports containing the values of the asset attributes for all the managed PCs.
HP Toptools 11.2.1 Prerequisites The utility is supported under Windows 95, 98, NT4 (SP3 or higher) and Windows 2000. It is only supported on the following HP PC models: HP Vectra VE 5/xxx Series 3 HP Vectra VE 5/xxx Series 4...
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