Troubleshooting Quick Reference - HP Net PC 20 Troubleshooting Manual

drac-bc.fb4 Page 32 Thursday, March 4, 1999 3:47 PM
PC won't start
PC starts but there is no
display
PC starts but there is a
configuration error
If there is a
memory error
If there is a mouse
or keyboard error
If there is a floppy
disk error
If there is a hard disk
or CD-ROM error
If there is a CMOS error
If there is a serial or
parallel port error

Troubleshooting Quick Reference

•
Check power cord is correctly connected
• Check voltage switch is correctly set
•
Check the display is correctly connected and switched ON
• Check the display's brightness and contrast settings
Run the HP Setup program to correct the configuration problem
•
• Check memory modules are of the correct type, HP-supported and in the
correct sockets
•
Check power cord is correctly connected
• Check the device driver is correctly installed
Check the device configuration in Setup
•
• Clean the mouse ball
•
Try using a known working floppy disk
Check the floppy drive configuration in Setup
•
• Check the drive cable is correctly connected
Check the drive configuration in Setup
•
• Check the drive cable is correctly connected
• Ensure the OS and drivers are installed
• Check the power cord is connected
•
Check power cables to system board are correctly connected
• Ensure the OS and drivers are installed
• Check the devices are connected and on line
• Check device drivers are installed
Check the device configuration in Setup
•
• Try using a known working device
D8041-TRB-ABA
Created in France 1/99