Troubleshooting Audio Problems - HP Compaq Presario,Presario EZ2700 Reference Manual

If a solution does not fix your problem, try all solutions for the symptom or try the
solution a second time.
If a problem persists and you are unable to resolve it yourself, please review the
Service and Support Guide, or contact a Compaq Authorized Service Provider. Refer
to the Certificate of Warranty for details.
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Troubleshooting Audio Problems

Symptom
No sound.
Sound is too low.
6-2
NOTE: Some of the symptoms listed for certain troubleshooting problems will not
apply to your PC.
Problem
Speaker cables are not properly
connected.
Volume has been muted.
Internet PC is in Sleep mode. This is
identified when the power status light
on the front of your Internet PC is not lit.
Windows does not detect audio driver.
Not using powered speakers.
Volume has been set too low.
Audio
Solution
Shut down your Internet PC using the normal Windows
shutdown procedure. Reconnect the speakers. Refer to
the Compaq Presario Quick Setup Poster for detailed
instructions.
On the Taskbar, click the Volume
Mute check box.
Press the Power button to wake your Internet PC.
1. On the Taskbar, click Start and point to Settings.
2. Click Control Panel.
3. Double-click the System
4. Click the Device Manager tab.
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5. Click the next to Sound, video and game
controllers, and select the installed audio driver.
6. Click the Remove button, and click OK.
7. Restart your Internet PC, and let Windows detect the
audio driver.
Use powered speakers
Click the Volume
Volume slider bar and then drag it up, or press the
Volume Up button on your Compaq Internet Keyboard.
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icon and clear the
M
icon.
¶
icon on the Taskbar, and click the
Troubleshooting