Canon imagePROGRAF iPF765 Basic Manual

Large format printer

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Page 1: Table Of Contents
Large Format Printer Basic Guide Manuals for this printer Setup Guide Basic Guide User's Guide Electronic manual Paper Reference Guide Electronic manual Read this manual before attempting to operate the printer. Keep this manual in a handy location for future referencing. Preface Safety Precautions ...
Page 2: Preface
Safety Precautions Preface Preface Safety Precautions Safety Precautions Safety Precautions ... 2 Legal Notices ... 4 Safety Precautions Safety Precautions Follow the warnings and precautions below to use the printer safely. Do not perform any operations or procedures other than as described in this manual. Doing so may result in unexpected accidents and can cause a fire or elec- trical shocks.
Page 3: In An Emergency
iPF765 • Always grip the plug to remove the power cable from the power outlet. Pulling on the power cable could damage the cable and lead to a fire or electrical shock. Caution • Never use an extension cord. This could cause a fire or electrical shock. •...
Page 4: Legal Notices
Legal Notices FCC Regulations (U.S.A) Canon Large Format Printer This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Page 5 See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail. Trademarks • Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of CANON INC. • Microsoft and Windows are trademarks of Microsoft Corporation, registered in the U.S. and other countries. • Macintosh is trademark of Apple Inc., registered in the U.S. and other countries.
Page 6: Manuals For This Printer
Manuals for this printer Manuals for this printer Manuals for this printer Manuals for this printer ... 6 Viewing the User Manual ... 6 About This User Manual ... 7 Manuals for this printer Manuals for this printer This printer has the following manuals. Name Setup Guide Basic Guide...
Page 7: About This User Manual
iPF765 When the imagePROGRAF Support Information is displayed, click the User Manual icon or the Pa- per Reference Guide icon. • Click Visit the imagePROGRAF webpage in Stay Informed to access the imagePROGRAF web site. Note About This User Manual About This User Manual •...
Page 8 About This User Manual • Screens depicted in this user manual for the printer driver or other software may be different from the ac- tual screens because of subsequent updates. • May we request • The information in this user manual is subject to change without notice. •...
Page 9: Handling Paper
iPF765 Handling Paper Handling Paper Handling rolls Handling rolls Attaching the Roll Holder to Rolls ... 9 Loading Rolls in the Printer ... 12 Removing the Roll from the Printer ... 15 Attaching the Roll Holder to Rolls Attaching the Roll Holder to Rolls When printing on rolls, attach the Roll Holder to the roll.
Page 10 Attaching the Roll Holder to Rolls Lift the Holder Stopper lever (a) from the shaft side to unlock it. Holding the Holder Stopper at the posi- tion indicated (b), remove it from the Roll Holder. Insert the respective attachments for the roll paper core on the Roll Holder and Holder Stopper. •...
Page 11 iPF765 • Using rolls with a 3-inch paper core Holder Stopper (Left Side) Align the tips (a) of the 3-Inch Paper Core Attachment L with the holes (b) of the Holder Stopper and insert it firmly. With the edge of the roll paper facing forward as shown, insert the Roll Holder from the right of the roll.
Page 12: Loading Rolls In The Printer
Loading Rolls in the Printer Insert the Holder Stopper from the left in the Roll Holder as shown. Holding it at the position shown (b), push it firmly in until the flange (a) of the Holder Stopper touches the roll. Lock the Holder Stopper lever (c) by pushing it down toward the shaft side.
Page 13 iPF765 Positioning your hands as shown, open the Roll Cover. Holding the Roll Holder flange (a), rest the Roll Holder shaft on the Roll Ledge (b). At this time, position the holder so that the R label (c) on the [W label (c) on the Roll Holder flange is aligned with the R label (d) on the printer .
Page 14 Loading Rolls in the Printer Holding the Roll Holder flange (a), guide the holder along the Roll Loading Slots (b) on both ends, keeping the holder level as you load it in the Roll Holder Slot. • Do not force the Roll Holder into the printer with the right and left ends reversed. This may damage the printer and Roll Holder.
Page 15: Removing The Roll From The Printer
iPF765 ManageRemain- Barcodes Roll Printed There is no need to specify the type and length of the paper. Not printed A menu for selection of the paper type and length is automatically shown on the Display Screen. Press ▲ or ▼ to select the type and length of paper loaded, and then press the OK button. •...
Page 16 Removing the Roll from the Printer Press ▲ or ▼ to select "Yes", and then press the OK button. The roll is now rewound and ejected. • If you have selected ManageRemainRoll > On in the Control Panel menu, a barcode is printed on the lead- Caution ing edge of the roll.
Page 17 iPF765 Holding the Roll Holder flange (a), remove the hold- er from the Roll Holder Slot. • For instructions on removing the Roll Holder from rolls, see "Removing the Roll Holder from Rolls." →User's Guide Note Holding it at the positions indicated, close the Roll Cover.
Page 18: Handling Sheets
Loading Sheets in the Printer Handling sheets Handling sheets Loading Sheets in the Printer ... 18 Removing Sheets ... 20 Loading Sheets in the Printer Loading Sheets in the Printer Follow these steps to load sheets in the printer. • One sheet of paper can be loaded in the Paper Feed Slot at a time.
Page 19 iPF765 Slide the Width Guide (a) to align it with the mark for the size of paper you will load. Load a single sheet printing-side up in the Paper Feed Slot, with the right edge aligned with the Pa- per Alignment Guide (a) to the right of the Roll Cov- Insert the paper until the leading edge makes con- tact and you hear a tone.
Page 20: Removing Sheets
Removing Sheets Move the Width Guide (a) carefully to match the size of paper loaded. Set the Width Guide against the edge of the paper to prevent the paper from becoming crooked or wrinkled. Press the OK button. • If a print job was received The printer now starts printing the print job.
Page 21 iPF765 Press the OK button. The Paper Menu is displayed. Press ▲ or ▼ to select Eject Paper, and then press the OK button. Press ▲ or ▼ to select "Yes", and then press the OK button. The paper is ejected from the front of the printer. Holding the paper, push the Release Lever back and remove the sheet.
Page 22: Maintenance And Consumables
Ink Tanks Maintenance and Consumables Maintenance and Consumables Ink Tanks Ink Tanks Ink Tanks ... 22 Replacing Ink Tanks ... 22 Ink Tanks Ink Tanks When purchasing ink tanks, make sure a J is printed on the label, along with the following [W is printed on the label, along with the following Ink Tank serial numbers.
Page 23 iPF765 Make sure the printer is ready for Ink Tank replacement You can replace ink tanks if the Display Screen advises you to check the amount of ink left or replace ink tanks. If a message requests you to replace an Ink Tank, press the OK button. In this case, you can skip the step Access the menu for ink tank replacement.
Page 24 Replacing Ink Tanks Remove the Ink Tank Open the Ink Tank Cover and check the ink lamps. Ink lamps flash when there is little ink left. Press the tip of the Ink Tank Lock Lever of the color for re- placement horizontally and pull the Ink Tank Lock Lever up to open it.
Page 25 iPF765 Install the ink tanks Before opening the pouch, gently agitate the Ink Tank once or twice. Agitate the ink in the Ink Tank by slowly rotating the Ink Tank upside-down and right side up repeatedly. • Do not remove and agitate ink tanks that have already been installed in the printer. Ink may leak out. Caution •...
Page 26 Replacing Ink Tanks Push the Ink Tank Lock Lever closed until it clicks into place. Make sure the Ink Lamp is lit in red. • If the Ink Lamp is not lit, reload the tank. Note Close the Ink Tank Cover. iPF765 Basic Guide...
Page 27: Printheads
If the printing quality does not improve even after one or two cycles of Head Cleaning B from the printer menu • If the Display Screen indicates "Open top cover and replace the printhead." • If your Canon dealer has advised you to replace the Printhead Compatible printheads For information on compatible printheads, see "Printhead." Precautions when handling the Printhead Take the following precautions when handling the Printhead.
Page 28 Replacing the Printhead Access the menu for Printhead replacement • When replacing the Printhead immediately after printing, wait a few minutes before replacing it. The metal parts of the Printhead become hot during printing, and there is a risk of burns from touching these parts. Caution •...
Page 29 iPF765 If the Printhead Fixer Cover or Printhead Fixer Lever is dirty, use a damp cloth that you have wrung out completely to wipe it clean. • Do not touch the Linear Scale (a) or Carriage Shaft (b). Touching these parts may damage Important them.
Page 30 Replacing the Printhead Pull the Printhead Fixer Lever forward all the way to open it completely. Pull up the Printhead Fixer Cover to open it complete- Remove the Printhead and press the OK button. • Dispose of the used Printhead in accordance with local regulations. Note iPF765 Basic Guide...
Page 31 iPF765 Holding the new Printhead by the grips (a), remove it from the pouch. • When handling the Printhead, always hold it by the grips (a). Never touch the nozzles (b) or metal contacts (c). This may damage the Printhead and affect printing quality. Important •...
Page 32 Replacing the Printhead With the nozzles facing down and the metal contacts toward the back, insert the Printhead into the Car- riage. Carefully push the printhead firmly into the Car- riage, ensuring that the nozzles and metal contacts do not touch the carriage. Pull the Printhead Fixer Cover down toward the front to lock the Printhead in place.
Page 33 iPF765 Ink now fills the system. It takes about seven minutes to complete. • Never remove an Ink Tank while the system is filling with ink. • After Printhead has been replaced and filled with ink, Head Posi. Adj. ( Auto(Advanced)) is performed if you Important have selected Rep.P.head Print >...
Page 34: Maintenance Cartridge
Maintenance Cartridge Maintenance Cartridge Maintenance Cartridge Maintenance Cartridge ... 34 Replacing the Maintenance Cartridge ... 34 Maintenance Cartridge Maintenance Cartridge A replacement Maintenance Cartridge. • Maintenance Cartridge MC-10 • For instructions on replacing the Maintenance Cartridge, see "Replacing the Maintenance Cartridge." Note Replacing the Maintenance Cartridge Replacing the Maintenance Cartridge...
Page 35 iPF765 If a message is displayed requesting Maintenance Cartridge replacement, you can skip the step Access the menu for Maintenance Cartridge replacement. Follow the instructions in Replace the Maintenance Cartridge. • Do not replace the Maintenance Cartridge during initialization immediately after turning on the printer, during Printhead cleaning, or when ink is being absorbed.
Page 36 Replacing the Maintenance Cartridge Never touch the metal contacts (a). This may damage • the Maintenance Cartridge. Important At this point, open the Maintenance Cartridge Cov- Hold the used Maintenance Cartridge by the grip (a) with one hand and put your other hand under the Maintenance Cartridge to hold it firmly on the bot- tom, keeping it level as you pull it out.
Page 37 Caution • In accordance with active and ongoing environmental programs, Canon supports recycling of used mainte- nance cartridges. Follow the instructions provided with the new Maintenance Cartridge that describe how to Note process the used Maintenance Cartridge.
Page 38 Replacing the Maintenance Cartridge iPF765 Press the OK button. The printer now initializes the Maintenance Cartridge. Basic Guide...
Page 39: Cleaning The Printer
iPF765 Cleaning the Printer Cleaning the Printer Cleaning Inside the Top Cover ... 39 Cleaning the Printhead ... 41 Cleaning Inside the Top Cover Cleaning Inside the Top Cover Clean inside the Top Cover about once a month to maintain better printing quality and help prevent problems. Also clean inside the Top Cover in the following situations to ensure optimal operation.
Page 40 Cleaning Inside the Top Cover If paper dust has accumulated in the Vacuum holes (a) on the Platen or in the Borderless Printing Ink Grooves (b), use the Cleaning Brush (c), provided with the printer, to wipe it away. • If the Cleaning Brush is dirty, rinse it in water.
Page 41: Cleaning The Printhead
iPF765 • Do not use a dry cloth to wipe inside the Top Cover. This may create a static charge, which may attract dust and affect the printing quality. Important • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.
Page 42 If printing does not improve after Head Cleaning B, try repeating Head Cleaning B once or twice. If this still does not improve printing, the Printhead may have reached the end of its useful life. Contact your Canon dealer for assistance.
Page 43: Operations And Display Screen
iPF765 Printer Parts Printer Parts Operations and Display Screen Operations and Display Screen Control Panel ... 43 Menu Operations ... 44 Menu Structure ... 48 Control Panel Control Panel Display Screen Shows printer menus, as well as the printer status and messages. Data Lamp (green) •...
Page 44: Menu Operations
Menu Operations Navigate button Enables you to check instructions for loading and removing paper or replacing ink tanks or printheads, as well as other operations. (See "How to View Instructions With Navigate.") Arrow buttons ◀ button • Press this button on the Tab Selection screen to move to another tab. In menu items requiring numerical input, press this button to move to another digit.
Page 45 iPF765 • Menus (when the Ink tab is selected and the OK button is pressed) • If the Tab Selection screen is not displayed, pressing OK will not display menus. Menus can be selected after you resolve the problem. Note Simply press buttons on the Control Panel to access menus on various tabs from the Tab Selection screen and set or execute Menu items.
Page 46 Menu Operations • Lower menus are available if lower menus, select the menu and press the OK button. Specifying menu items Menu items can be set as follows. Press ▲ or ▼ to select the desired setting, and then press the OK button.
Page 47 iPF765 Repeat steps 1 and 2 to complete the settings, and then press the OK button. • If a confirmation message is displayed regarding the setting you entered, press the OK button. The setting is applied, and the printer is now in Standby. Note Executing menu commands Menu commands can be executed as follows.
Page 48: Menu Structure
Menu Structure Menu Structure Menu Structure The menu structure is shown categorized by tab. The * on the right side of an item indicates the default value. The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress.
Page 49: Ink Menu
iPF765 First Level Second Level Paper Details Keep Paper Type Off *┋ On *1: For information on the types of paper the printer supports, refer to the Paper Reference Guide. (See Paper Reference Guide .) Types of paper in the printer driver and related software (as well as on the Control Panel) are updated when you install the printer driver from the User Software CD-ROM or if you update paper information with the Media Configuration Tool.
Page 50 Menu Structure First Level Second Level Third Level Nozzle Check ┋ Status Print ┋ Interface Print ┋ GL2 Set Print ┋ Paper Details ┋ Print Test Print Job Log ┋ Menu Map ┋ Color Palette Auto(Standard) ┋ Auto(Advanced) ┋ Manual ( *1 ) Adjust Head Posi.
Page 51 iPF765 First Level Second Level Third Level Smoothing ThickenFi- neLines Adjust- FaintLines Processin- Warning gOption On-the-Fly PageSize- Process1 PageSize- Process2 GL2 Set Print 10 sec. ┋ 30 sec. ┋ 1 min. ┋ 2 min. ┋ 5 min. ┋ 10 min. *┋ 30 min. ┋ 60 Interface EOP Timer Setup ( *9 )
Page 52 Menu Structure First Level Second Level Third Level NetWare NetWare ( *9 ) ( *9 ) Frame Type ( *6 ) ( *9 ) Print Serv- ice ( *6 )( *9 ) On ┋ Off * AppleTalk ( *9 ) Ethernet Auto Detect Driver ( *9 )
Page 53 iPF765 First Level Second Level Third Level Automatic ┋ Off *┋ On TrimEdge Reload Off ┋ On * Rep.P.head Print Nozzle Frequency Check Warning Use USB On *┋ Off ( *9 ) Use Ether- On *┋ Off net ( *9 ) Use Remo- On *┋...
Page 54 Menu Structure iPF765 *10: Viewing and configuration is possible for administrators only. *11: Not displayed if IPv6 Support is Off. *12: Default setting for the time to enter the power save mode/Sleep mode is recommended. *13: Displayed as the menu during printing while printing is in progress. *14: Not displayed in the regular menu.
Page 55: Printer Parts
iPF765 Printer parts Printer parts Front ... 55 Side ... 56 Top Cover (Inside) ... 57 Roll Cover (Inside) ... 58 Carriage ... 58 Ink Tank Cover (Inside) ... 59 Front Front Roll Cover Open this cover to load rolls. (See "Roll Cover (Inside).") Paper Feed Slot When loading paper, insert it here.
Page 56 Side Output Tray All printed documents are ejected from this slot. Ejection Guide Guides printed documents as they are ejected. Top Cover Open this cover to install the Printhead and remove any jammed paper from inside the printer, as needed. (See "Top Cover (Inside).") →P.57 Width Guide...
Page 57 iPF765 Top Cover (Inside) Top Cover (Inside) Carriage Moves the Printhead. The carriage serves a key role in printing. (See "Carriage.") Carriage Shaft The Carriage slides along this shaft. Paper Retainer Important in supplying the paper. This retainer holds paper as it is fed. Platen The Printhead moves across the platen to print.
Page 58 Roll Cover (Inside) Roll Cover (Inside) Roll Cover (Inside) Roll Holder Load the roll on this holder. Holder Stopper Secure rolls on the Roll Holder with this part. Roll Loading Slots Slide the Roll Holder along these slots. Roll Holder Slot Load the Roll Holder into this holder slot.
Page 59 iPF765 Printhead Fixer Lever Locks the Printhead Fixer Cover. Printhead Fixer Cover Holds the Printhead in place. Ink Tank Cover (Inside) Ink Tank Cover (Inside) Left Side Ink Tank Lock Lever A lever that locks the Ink Tank in place and protects it. Lift and press down the lever when replacing an Ink Tank. Ink Set Label An Ink Tank that can be used in the printer is labeled with a white letter [W that can be used in the printer is labeled with a white letter J:: type="normal"J in a black circle on the side.
Page 60: Printer Relocation Preparing To Transfer The Printer
Refer to the Setup Guide for details on packing the printer and installing it after transfer. • Avoid tilting the printer excessively in transit. This may cause ink in the printer to leak and cause stains. If it is necessa- ry to tilt the printer in transit, contact your Canon dealer. Important •...
Page 61 iPF765 Remove the Ink Tank Open the Ink Tank Cover. Pressing the tip of the Ink Tank Lock Lever horizontally, lift the Ink Tank Lock Lever to release the lock. Holding the ink tanks by the grips, remove them. • Store the ink tanks you removed with the ink holes (a) facing up.
Page 62 Preparing to Transfer the Printer Push all ink tank lock levers closed until they click into place. Close the Ink Tank Cover. At this point, ink is drawn out from inside the tubes. • Do not remove the Maintenance Cartridge during this process. Important When the processing is complete, "Completed! Turn Power Off!!"...
Page 63: Reinstalling The Printer
iPF765 Reinstalling the Printer Reinstalling the Printer The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand Referring to the Printer Stand Setup Guide, assem- ble the Stand. • The Stand must be assembled by at least two people on a flat surface. Attempting assembly by yourself poses a risk of injury or bending the Stand.
Page 64 Reinstalling the Printer • Moving the printer requires at least three people. Be careful to avoid back strain and other injuries. When moving the printer, firmly grasp the Carry- • Caution ing Handles. The printer may be unsteady if you hold it at other positions, which poses a risk of in- jury from dropping the printer.
Page 65 iPF765 Press the power button to turn the printer on. Open the Ink Tank Cover and install the ink tanks. Attach the Roll Holder to the Roll Media. (See "Attaching the Roll Holder to Rolls.") Load the roll Roll Media in the printer. (See "Loading Rolls in the Printer.") Basic Guide →P.9...
Page 66 Reinstalling the Printer Install the printer driver and manual. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the Software (Windows).") →P.67 (See "Installing the Software (Mac OS X).") →P.69 • When the printer is connected to a network (via TCP/IP), the printer's IP address may be changed if you rein- stall the printer.
Page 67: Software Installation Installing The Printer Driver (Windows)
iPF765 Software Installation Software Installation Installing the Printer Driver (Windows) Installing the Printer Driver (Windows) Installing the Software (Windows) Installing the Software (Windows) The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide. Supported connection methods The printer driver works over USB or network (TCP/IP) connections.
Page 68 Installing the Software (Windows) • For USB connections, when the dialog box at right is displayed, make sure the printer is on Important and connect the printer and computer with the USB cable. On the Finish window, select Restart my comput- er now and click Restart.
Page 69: Installing The Printer Driver (Mac Os X)
iPF765 Installing the Printer Driver (Mac OS X) Installing the Printer Driver (Mac OS X) Installing the Software (Mac OS X) Installing the Software (Mac OS X) The basic instructions for installing the software are as follows. For detailed instructions, see the Setup Guide. Supported connection methods The printer driver works over USB or network (Bonjour or IP) connections.
Page 70 Installing the Software (Mac OS X) After installation, click Quit. Installation of the software is now finished. Next, connect the printer and computer. After confirming the printer is on, connect the printer to your computer or the network. Click Next and follow the instructions displayed to register the printer to set up and update the paper information.
Page 71: Convenient Printer Driver Features
iPF765 Convenient Printer Driver Features Convenient Printer Driver Features Print Preview ... 71 Rotate Page 90 degrees (Converse Paper) ... 73 Borderless Printing ... 74 Large-Format Printing ... 75 Enlarged/Reduced Printing ... 76 Print Preview Print Preview Using the print preview function enables the following. •...
Page 72 In the File menu of the source application, choose the appropriate menu item for printer settings to display the Print dialog box. Access the Main pane. Select the Print Preview check box. After you click Print, the Canon imagePROGRAF Preview window will be displayed. iPF765 Basic Guide...
Page 73 iPF765 Rotate Page 90 degrees (Converse Paper) Rotate Page 90 degrees (Converse Paper) You can conserve roll paper by specifying particular settings as suitable for your original. When you print an original that is in portrait orienta- tion, the original is rotated 90 degrees before printing if it fits within the roll width.
Page 74: Borderless Printing
Borderless Printing Borderless Printing Borderless Printing In regular printing, a margin required by the printer is added around the original. With borderless printing, you can print documents without the margin, so that the printed image covers the entire surface of the pa- per.
Page 75: Large-Format Printing
iPF765 Large-Format Printing Large-Format Printing You can create vertical or horizontal banners by print- ing originals in banner formats on rolls. Originals created in Microsoft Word or other applica- tions in your preferred size can be enlarged to fill the width of roll paper by completing simple printer driver settings.
Page 76: Enlarged/Reduced Printing
Enlarged/Reduced Printing Enlarged/Reduced Printing Enlarged/Reduced Printing Originals can be printed at larger or smaller sizes, as desired. Configuring Settings in Windows Access the Page Setup sheet. Click the width of the loaded roll in the Roll Paper Width list. In the Page Size list, click the size of the original as specified in the source application.
Page 77: Adjustments For Better Print Quality Adjusting The Printhead
iPF765 Adjustments for Better Print Quality Adjustments for Better Print Quality Adjusting the Printhead Adjusting the Printhead Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.) Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.) If printed vertical lines are warped or colors are out of alignment, execute Head Posi. Adj. to adjust the Printhead alignment.
Page 78 Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.) On the Tab Selection screen of the Control Panel, press ◀ or ▶ to select the Settings/Adj. tab ( • If the Tab Selection screen is not displayed, press the Menu button. Note Press the OK button.
Page 79: Adjusting The Feed Amount
iPF765 Adjusting the feed amount Adjusting the feed amount Selecting a Feed Amount Adjustment Method (Feed Priority) ... 79 Adjusting Line Length (Adjust Length) ... 80 Selecting a Feed Amount Adjustment Method (Feed Priority) Selecting a Feed Amount Adjustment Method (Feed Priority) Methods of adjusting the amount paper is fed are set in Adj.
Page 80 Adjusting Line Length (Adjust Length) Adjusting Line Length (Adjust Length) Adjusting Line Length (Adjust Length) To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust Length to adjust the amount that paper is advanced. There are two options in Adjust Length : AdjustmentPrint and Change Settings.
Page 81 iPF765 Press ▲ or ▼ to select Feed Priority, and then press the OK button. Press ▲ or ▼ to select Adjust Length, and then press the OK button. Press ▲ or ▼ to select AdjustmentPrint or Change Settings, and then press the OK button. When you select AdjustmentPrint, a test pattern is printed for you to measure the scale and calculate the discrepancy.
Page 82: Troubleshooting Problems Regarding Paper
Clearing Jammed Paper (Paper Feed Slot) Troubleshooting Troubleshooting Problems Regarding Paper Problems Regarding Paper Clearing Jammed Paper (Paper Feed Slot) ... 82 Clearing Jammed Roll Paper ... 84 Clearing a Jammed Sheet ... 87 Roll paper cannot be inserted into the paper feed slot ... 90 Cannot load sheets ...
Page 83 iPF765 Positioning your hands as shown, open the Roll Cover. Fold an A4 sheet lengthwise four times and insert it through the gap of the Paper Feed Slot. Push the scrap out toward the Platen. Remove the scrap when it is pushed out onto the Platen. If any scraps remain inside the paper feed slot, repeat steps 4 and 5.
Page 84: Clearing Jammed Roll Paper
Clearing Jammed Roll Paper Pull the Release Lever forward. Clearing Jammed Roll Paper Clearing Jammed Roll Paper If paper from a roll becomes jammed, "Paper jam." is shown on the Display Screen of the Control Panel. Remove the jammed paper as follows. Open the Roll Cover.
Page 85 iPF765 Remove the jammed paper. • If paper is jammed inside the Top Cover Open the Top Cover and move the Car- riage to the left or right side manually, away from the jam. Clear any jammed paper from inside the Top Cover. After removing the paper, make sure there are no other scraps of paper in the printer.
Page 86 Clearing Jammed Roll Paper • Do not move the Carriage over jammed paper. This may damage the Printhead. • Do not touch the Linear Scale (a) or Carriage Important Shaft (b). This may stain your hands and damage the printer. •...
Page 87: Clearing A Jammed Sheet
iPF765 • If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray. After removing the paper, make sure there are no other scraps of paper in the printer. Pull the Release Lever forward. Clearing a Jammed Sheet Clearing a Jammed Sheet If a sheet becomes jammed, "Paper jam."...
Page 88 Clearing a Jammed Sheet Remove the jammed paper. • If paper is jammed inside the Top Cover Open the Top Cover and move the Car- riage to the left or right side manually, away from the jam. Clear any jammed paper from inside the Top Cover. After removing the paper, make sure there are no other scraps of paper in the printer.
Page 89 iPF765 • Do not move the Carriage over jammed paper. This may damage the Printhead. • Do not touch the Linear Scale (a) or Carriage Important Shaft (b). This may stain your hands and damage the printer. • If the paper is jammed by the Paper Feed Slot Remove the jammed paper from the Paper Feed Slot.
Page 90: Roll Paper Cannot Be Inserted Into The Paper Feed Slot
Roll paper cannot be inserted into the paper feed slot • If the paper is jammed by the Ejection Guide Remove the jammed paper from the Output Tray. After removing the paper, make sure there are no other scraps of paper in the printer. Pull the Release Lever forward.
Page 91: Paper Is Not Cut
iPF765 Cause During cutting, printed documents fall out at an angle. Paper is not cut Paper is not cut Cause In the printer driver, No or Print Cut Guideline is specified in Auto Cut. In the Control Panel menu, Cutting Mode is set to Eject or Manual. Depression on the leading edge is left Depression on the leading edge is left Cause...
Page 92: Printing Does Not Start
The Data lamp on the Control Panel does not light up Printing does not start Printing does not start The Data lamp on the Control Panel does not light up ... 92 The printer does not respond even if print jobs are sent ... 92 Ink Filling..
Page 93: The Printer Stops During A Print Job
Use the correct imagePROGRAF printer driver for the printer and try printing again. In the Control Panel, set Auto Rotate to Off and print again. (See "Menu Settings.") →User's Guide Contact your Canon dealer for assistance. →P.129 →P.15 →User's Guide →User's Guide...
Page 94: Problems With The Printing Quality
Printing is faint Problems with the printing quality Problems with the printing quality Printing is faint ... 94 Paper rubs against the Printhead ... 94 The edges of the paper are dirty ... 95 The surface of the paper is dirty ... 96 The back side of the paper is dirty ...
Page 95: The Edges Of The Paper Are Dirty
iPF765 Cause Paper has been loaded incorrectly, caus- ing it to wrinkle. The Printhead is set too low in the Control Panel menu. You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink. When you have loaded paper, the paper you have loaded does not match the type selected on the Control Panel.
Page 96: The Surface Of The Paper Is Dirty
The surface of the paper is dirty Cause The Ejection Guide is soiled. The surface of the paper is dirty The surface of the paper is dirty Cause The Paper Retainer is soiled. Clean the Paper Retainer. (See "Cleaning Inside the Top Cover.") You are using a paper that does In the Control Panel menu, set Roll DryingTime to at least 1 min.
Page 97: Banding In Different Colors Occurs
iPF765 Banding in different colors occurs Banding in different colors occurs Cause The paper feed amount is out of adjust- ment. Printing does not proceed smoothly be- cause print jobs are interrupted during transmission. In the Control Panel menu, Adj. Priority is set to Print Length.
Page 98: Image Edges Are Blurred Or White Banding Occurs
Image edges are blurred or white banding occurs Cause Density may be uneven if you use Glossy Paper or Coated Paper. The type of paper specified in the printer driver does not match the type loaded in the printer. Scan Wait Time > Area in the Control Panel menu is set to Leading edge.
Page 99: Images Are Printed Crooked
iPF765 Cause The type of paper specified in the printer driv- er does not match the type loaded in the printer. Images are printed crooked Images are printed crooked Cause In the Control Panel menu, Skew Check Lv. is set to Loose or Off. In the Control Panel menu, Width Detection is set to Off.
Page 100: Cannot Print Over A Network
Cannot connect the printer to the network Cannot print over a network Cannot print over a network Cannot connect the printer to the network ... 100 Cannot print over a TCP/IP network ... 100 Cannot print over a NetWare network ... 100 Cannot print over AppleTalk or Bonjour networks ...
Page 101: Cannot Print Over Appletalk Or Bonjour Networks
iPF765 Cause The NetWare server and If data transmission to a printer on another subnet fails, deactivate NCP burst mode in that printer's net- services are not configured work protocol settings. correctly. If the printer is used in queue server mode, specify Other/Unknown as the printer type. Cannot print over AppleTalk or Bonjour networks Cannot print over AppleTalk or Bonjour networks Cause...
Page 102: Installation Problems
The following instructions are for Windows XP. The method of removing printer drivers varies depending on the version of Windows. Note From the Windows start menu, select Programs > Canon Printer Uninstaller > imagePROGRAF Printer Driver Uninstaller to display the Delete Printer window. Select the printer in the list and click Delete.
Page 103 iPF765 Removing imagePROGRAF Device Setup Utility (Windows) Remove imagePROGRAF Device Setup Utility as follows. • The following instructions are for Windows XP. The method of removing printer drivers varies depending on the version of Windows. Note From the Windows start menu, select Programs > imagePROGRAF Device Setup Utility > Uninstaller (imagePROGRAF Device Setup Utility) to start the wizard.
Page 104: Hp-Gl/2 Problems
With HP-GL/2, printing is misaligned HP-GL/2 problems HP-GL/2 problems With HP-GL/2, printing is misaligned ... 104 Lines or images are missing in printed HP-GL/2 jobs..104 Lines are printed too thick or thin in HP-GL/2 print jobs ... 104 HP-GL/2 jobs are printed in monochrome (or color) ...
Page 105 iPF765 HP-GL/2 jobs are printed at maximum size, even if a standard size is specified HP-GL/2 jobs are printed at maximum size, even if a standard size is specified Cause The page size of the HP-GL/2 print job, as created in the source application, is incorrect.
Page 106: Other Problems
• After ink tank replacement. (Ink agitation takes about three and a half minutes.) In other cases, contact your Canon dealer. Corrective Action Plug the power cord into the outlet, and then turn on the printer.
Page 107: Messages Advising To Check The Maintenance Cartridge Are Not Cleared
Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur as a result of refilling ink.
Page 108 Ink Level Detection Press ▲ or ▼ to select Information, and then press the OK but- ton. A confirmation message is shown on the Display Screen about releasing ink level detection. After checking the message, press the ▶ button. After checking the message, press the ▶ button. Press ▲...
Page 109 iPF765 Check the message and press the ▶ button. Press ▲ or ▼ to select Yes, and then press the OK button. A confirmation message about updating ink information is shown on the Display Screen. After checking the message, press the ▶ button. Press ▲...
Page 110: Error Message Messages Regarding Paper
MediaType Mismatch Error Message Error Message Messages regarding paper Messages regarding paper MediaType Mismatch ... 110 The paper is too small..110 The paper is too small..111 PaprWidth Mismatch ... 112 Paper size not detected..112 Insufficient paper for job ...
Page 111: The Paper Is Too Small
iPF765 Cause When Detect Mismatch in the Control Panel menu is set to Pause or Hold Job, paper smaller than the size specified in the printer driver is loaded. When Detect Mismatch in the Control Panel menu is set to Warning, paper smaller than the size specified in the printer driver is loaded.
Page 112: Paprwidth Mismatch
PaprWidth Mismatch "Remove paper and check pap. size" Cause A sheet has come out of the printer during printing. PaprWidth Mismatch PaprWidth Mismatch Cause When Detect Mismatch in the Control Panel menu is set to Pause or Warning, the width of the loaded roll does not match the width specified in Fit Roll Paper Width in the printer driver.
Page 113: Insufficient Paper For Job
iPF765 Cause Paper has been loaded askew, or warped paper has been loaded. Because the Platen is soiled with ink or other substances, the size of the clear film cannot be detected. Insufficient paper for job Insufficient paper for job Cause The printer has received a print job longer than the amount of roll paper left when ManageRemainRoll in the Control Panel menu is On.
Page 114: Roll Printing Is Selected, But Sheets Are Loaded
Roll printing is selected, but sheets are loaded. Cause You have attempted to print a test print sheet or other printer status information on a roll, but no roll is loaded. Roll printing is selected, but sheets are loaded. Roll printing is selected, but sheets are loaded. Cause A print job for rolls was received when a sheet is loaded.
Page 115: Regular Printing Is Selected, But A Roll Is Loaded
iPF765 Cause You have attempted to print a test print sheet or other printer status information on a sheet, but no sheet is loaded. Regular printing is selected, but a roll is loaded. Regular printing is selected, but a roll is loaded. Cause A print job for printing on Press ▲...
Page 116: Paper Not Aligned With Right Guide
Paper not aligned with right guide. Cause • To disable this message (if it is displayed repeatedly despite reloading paper, for example), choose Off or Loose in the Skew Check Lv. setting of the printer menu. However, this may cause jams and printing problems because paper may Important be askew when printed.
Page 117: End Of Paper Feed
For information about paper that is compatible with automatic cutting, see the Paper Reference Guide. (See Paper Reference Guide .) Push the Release Lever back and remove the paper. In other cases, the Cutter Unit Contact your Canon dealer for assistance. may be damaged. End of paper feed. End of paper feed.
Page 118: Paper Position Not Suitable For Borderless Printing
Paper position not suitable for borderless printing. Cause The loaded paper is a size not com- patible with borderless printing. Paper position not suitable for borderless printing. Paper position not suitable for borderless printing. Cause Because paper expands or contracts de- pending on the environment of use, it may become narrower or wider than the sup- ported width for borderless printing.
Page 119: Messages Regarding Ink
iPF765 Messages regarding ink Messages regarding ink Ink insufficient..119 No ink left..119 Remaining level of the ink cannot be correctly detected..119 Unable to detect ink level correctly..119 Close Ink Tank Cover ... 119 Ink tank is empty.
Page 120: Ink Tank Is Empty
Ink tank is empty. Ink tank is empty. Ink tank is empty. Cause There is no ink left in an ink tank. Open the Ink Tank Cover and replace the Ink Tank for which the Ink Lamp is flashing. (See "Replacing Ink Tanks.") Not much ink is left.
Page 121: Messages Regarding Printing Or Adjustment
iPF765 Messages regarding printing or adjustment Messages regarding printing or adjustment Cannot adjust paper feed..121 Check printed document..121 Cannot adjust paper feed. Cannot adjust paper feed. Cause The Printhead nozzles are clogged. Highly transparent film is loaded that cannot be used for automatic feed amount adjustment.
Page 122: Messages Regarding Printheads
Cannot adjust printhead. Messages regarding printheads Messages regarding printheads Cannot adjust printhead..122 Wrong printhead..122 Printhead error ... 122 No printhead ... 122 Execute printhead cleaning..122 Cannot adjust printhead. Cannot adjust printhead. Cause The Printhead nozzles are clogged. The Printhead cannot be aligned;...
Page 123 iPF765 Cause The Printhead noz- (See "Cleaning the Printhead.") zles are clogged. If the message is still displayed when printing, replace the Printhead. (See "Replacing the Printhead.") Press ▲ or ▼ to select Print, and then press the OK button to resume printing. However, note that this error may affect the printing quality.
Page 124: Messages Regarding The Maintenance Cartridge
Insert the maintenance cartridge. Messages regarding the maintenance cartridge Messages regarding the maintenance cartridge Insert the maintenance cartridge..124 Wrong maintenance cartridge..124 Maint. cart. The level is low ... 124 No Maintenance Cartridge capacity..124 Maintenance cartridge full..124 Maintenance cartridge problem.
Page 125: Messages Regarding The Hard Disk
iPF765 Messages regarding the hard disk Messages regarding the hard disk Hard disk error..125 File read error..125 The mail box is full..125 Mail box full. Now printing without saving data..125 Mail box nearly full..125 Maximum jobs stored.
Page 126: Messages Regarding Hp-Gl/2
This type of paper is not compatible with HP-GL/2. Messages regarding HP-GL/2 Messages regarding HP-GL/2 This type of paper is not compatible with HP-GL/2..126 GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) ... 126 GL2: W0502 The parameter is out of range.
Page 127: Other Messages
Basic Guide Corrective Action Corrective Action Write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. Turn off the printer and remove the roll from the printer before restoring power. Turn off the printer, open the Top Cover and remove the tape or the Belt Stopper before restoring power.
Page 128: Prepare For Parts Replacement
Check the firmware version. Turn off the printer and wait a while before restor- ing power, and then resend the firmware. If the message is displayed again, contact your Canon dealer for assistance. Take steps to ensure the printer is not used when exposed to direct sunlight or strong lighting.
Page 129: Error Messages
iPF765 Error Messages Error Messages Borderless printng not possible..117 Cannot adjust paper feed..121 Cannot adjust printhead..122 Cannot detect papr ... 116 Check printed document..121 Close Ink Tank Cover ... 119 Do not pull out ink tank..120 End of paper feed.
Page 130 iPF765 The paper is too small..110 The paper is too small..111 The roll is empty..114 This paper cannot be used..113 This type of paper is not compatible with HP-GL/2..126 Too many jobs for mail box..125 Top cover is open.
Page 131 Index Adjust Length ... 79, 80 Adjust Printer ... 79 CAD ... 80 Cleaning ... 3, 27, 39, 41, 57 Clearing a Jammed Sheet ... 87 Cutting Mode ... 44 Device Setup Utility ... 103 Ejection Guide ... 40, 56 Feed Priority ...
Page 132 Basic Guide Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042 U.S.A Canon Europe Ltd. 3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET United Kingdom Canon (China) Co., Ltd.

Canon imagePROGRAF iPF765 Basic Manual

Large Format Printer Basic Guide

Preface

Handling Paper

Maintenance and Consumables

Printer Parts

Printer Relocation Preparing to Transfer the Printer

Software Installation Installing the Printer Driver (Windows)

Adjustments for Better Print Quality Adjusting the Printhead

Troubleshootingtroubleshooting

Problems with the Printing Qualityproblems with the Printing Quality

Error Messageerror Message

Quick Links

Chapters

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