Canon imagePROGRAF iPF8300 Basic Guide No.2 Basic Manual page 46

Error Messages
Error Message
Paper size not detected.
Cause
Paper has been loaded askew, or
warped paper has been loaded.
Because the Platen is soiled with
ink or other substances, the size of
the clear film cannot be detected.
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Corrective Action
Follow these steps to reload the roll.
1. Lift the Release Lever .
2. Adjust the right edge of the roll to make it parallel to
the right Paper Alignment Line .
3. If Not finished printing. Finish printing
remaining jobs? is shown on the Display Screen ,
press the OK button.
Printing will resume, starting from the page on
which the error occurred.
(→ , Loading Rolls in the Printer)
If this error recurs after you reload the roll, remove
the Roll Holder from the printer, push the roll firmly in
until it touches the Roll Holder flange, and reload the
Roll Holder in the printer.
(→ , Attaching the Roll Holder to Rolls)
Follow these steps to reload the sheet.
1. Lift the Release Lever .
2. Adjust the right edge of the sheet to make it parallel
to the right Paper Alignment Line and the trailing
edge of the sheet to make it parallel to the paper
alignment line under the Paper Retainer .
3. If Not finished printing. Finish printing
remaining jobs? is shown on the Display Screen ,
press the OK button.
Printing will resume, starting from the page on
which the error occurred.
(→ , Loading Sheets in the Printer)
Open the Top Cover and clean the entire Platen .
(→ , If Paper is Soiled)